B2B Wholesale Club
Discounts, custom prices, product lock, order form & net terms
Rating
4.7
feedback
741
chart
#10,694
All reviews
Rating Breakdown
Jan. 13, 2022
We use Wholesale Club to manage a list of custom wholesale prices, net terms checkout, and create wholesale orders in the Shopify POS app. Support has been great with fast turnaround times and help answering questions about functionality. Migrated from another wholesale app and it was a good decision!
Wow I'm glad to hear your experience has been so positive!! Thanks for sharing with us :) - Emily, Support Lead
Jan. 11, 2022
Kay was very responsive and helpful. Not every app is perfect, but the help that was received was great! Any questions I had was answered along with any issues.
I'm happy to hear this, thank you for sharing! - Emily, Support Lead
April 21, 2022
We use WC to create a VIP shopping area on our D2C website. The app is easy to use and install. I do wish there was greater flexibility in pairing discount codes with WC discounts, but I believe those problems stem more from Shopify limitations than the app itself. Customer service is top-notch. They have been incredibly friendly and helpful, and have done everything from implementing small customizations to work with our website's theme to larger patches and bug fixes.
Thank you so much for the kind words! I'm glad to hear everything is working so well for you :) - Emily, Support Lead
Dec. 27, 2021
The app does what it says and the support team is nice and helpful, especially Hannah. They something take a few days to answer but they are usually very responsive. I am also using their Superstore and Flex Theme from their sister company Out of The Sandbox, and they both work great. Thank you!
Thanks for sharing, I will definitely pass this feedback along to Hannah! - Emily, Support Lead
Dec. 20, 2021
Saved me a ton of time and effort to have different pricing levels for different people and companies. We use it for our B2B Dealer Network, and Sponsored Players/Team with separate price structures for each of them! Great Price to Value Ratio!
Thank you so much for the review, I'm glad to hear Wholesale Club is working so well for you! - Emily, Support Lead
Dec. 13, 2021
The app performs changes to your theme. If you have the free Shopify themes maybe its ok. For the paid and advance themes you better STAY AWAY! they make changes to your theme that effects the load speed and performance. can't remove their changes so be aware.
I'm sorry to hear you're frustrated. This isn't true—you absolutely can remove the code from our app. In fact, we'll remove it for you. Please feel free to reach out to us if you need assistance with this! - Emily, Support Lead
Dec. 13, 2021
A fantastic app that is very easy to use. We had a small support issue that we needed to be resolved and the team sorted it right away. Highly recommend this app.
Thank you so much for sharing! Glad we were able to help :) - Emily, Support Lead
Dec. 7, 2021
YES,This is what i want!The customer service responded promptly and helped me solve the problem!Kay Very Professional!
Thank you for the kind words! - Emily, Support Lead
Dec. 4, 2021
Rob helped me quickly to figure out a compatibility issue. Ultimately we were unable to use the plugin because it didn't work well with our subscription plugin, but the team was honest and quick to respond to my questions!
Nov. 8, 2021
The initial setup of the Wholesale Club app is a breeze. The sync process is a little slow but other than that it's a great app. Kay from the Support team was a massive help. Thanks again!
Thank you so much for sharing! I will pass your kind words along to Kay :) - Emily, Support Lead
Nov. 8, 2021
Used to work great, but changes seem to have made it very buggy. I keep e-mailing support and get no response. I wasn't going to leave a review, but Shopify keeps asking me to, and I need to find a better wholesale solution. I really wish this was working better. It was a great app when we first started using it 2 years ago, but the changes and lack of customer support are making it difficult. And the constant customer complaints from our customers are getting old.
Hi there! Looks like we sent you a reply last week that we didn't hear back from. We've sent you another now, so hope to hear from you soon! - Emily, Support Lead
Nov. 8, 2021
Amazing support team that can help with anything you need. The app itself is also very good and does exactly what it says.
Aw I'm happy to hear we were able to help!! - Emily, Support Lead
Oct. 27, 2021
The wholesale club app is working as intended and the team at Pixel Union have provided exceptional customer service!
I'm very glad to hear everything is working well! Thanks for sharing :) - Emily, Support Lead
Oct. 26, 2021
We use this app to discount certain items for our wholesalers, while enforcing a minimum spend. We recently had a issue with our theme as it contains a popup cart. Their developers took a day to respond with working alternatives.
Super happy to hear this, thanks for sharing! - Emily, Support Lead
Oct. 22, 2021
I use this app to give certain customers a discount. I give a very large range of discounts to one category of people and this app lets me set a custom price for each item. They are also extremely helpful for any issues and will usually fix anything within 24 to 48 hours. 10/10 will recommend for anyone looking for custom discounts.
Thank you for the kind words! I'm glad we were able to help you out! - Emily, Support Lead
Oct. 21, 2021
I would recommend this app. I used it for custom pricing and it works great. The support from Pixel Union is excellent.
I'm so glad to hear it's working well for you! :) - Emily, Support Lead
Oct. 18, 2021
I used this app to discount each customer group. This app is really useful and the customer staff is really kind. They always do their best when I require or ask something. (The staff name is Kay in my case) I super recommend this app!
Thanks so much for this review! - Emily, Support Lead
Oct. 18, 2021
Such great and easy functionality. The support is what makes this app great- the team at Pixel Union did a fantastic job helping get set up and ironing out kinks in the theme. Phenomenal support and aid. THe app really powers up the store and makes our life easier.
I am so glad to hear this! Thanks for sharing your experience. Happy we could help :) - Emily, Support Lead
Oct. 17, 2021
Staff are efficient and lovely to work with. App works great and covers all basis that we need in a wholesale app :)
Thank you for the review! - Emily, Support Lead
Jan. 12, 2022
If you need a setting for wholesale customers, Pixel Union's Wholesale Club is the answer. Great features and nice service! Highly recommend.
Thanks so much for the kind words! - Emily, Support Lead