B2B Wholesale Club

Jan. 8, 2019

We use this app for our wholesale accounts. It has made the ordering process easier for everyone. We have a faster turnaround with dealer orders and they are able to see what is currently in stock and ready to ship. The set up was easy and did not take a long time. Anytime we have had issues with the app, the customer service response has been immediate. They have been quick to solve or help us solve any issue we have had. Definitely recommend this app!

Dec. 28, 2018

Excellent app with excellent support. I cannot recommend these guy enough. I was running around in circles other apps trying to find one that would work for me & these guys made it happen quickly. Thank you!!

Dec. 19, 2018

This app performs well. Setting up the discounts was simple and my customers who receive the discounts haven't reported any issues to me save for one instance and the customer support communicated with me clearly and was able to have the issue resolved. I recommend the app if your Shopify store needs to offer different discounts and rates to specific customers. If there is any negative, and this was the issue that was resolved by customer service, is that this app will not work when customers checkout with paypal express through the cart, they must go through the checkout page in order for the app to work properly.

Dec. 13, 2018

For weeks we have sent in request on this not working. We were told you can not tag more than one program to an account. So we changed this still not working. We also purchased their other app for BOGO sales same issues. When are you going to fix this!!!!!

Dec. 4, 2018

I've had a terrible experience with the customer service at Pixel Union. I had my websites redesigned and needed them to reinstall this app on the new theme for me. After charging me $75 ($25 per website), they then didn't respond to any of my follow up emails, and now 2 weeks later, I still don't have a functioning app. I have several wholesale customers getting very annoyed. Extremely disappointing service.

Nov. 29, 2018

The team behind Wholesale Club is very helpful. The app works well. I highly recommend to any store looking to add a wholesale channel.

Nov. 15, 2018

Switched over from the Bold Wholesale App and never looked back. The support/developer team of this app was very responsive to all my questions and concerns. They helped me solve some bugs that was happening on my store that was conflicting the code. The app itself is very easy to use and also has a much faster sync than Bold's wholesale app (main reason I switched over because we have over 2000+ products on our page). I would recommend this app to anyone who needs wholesale pricing for their shopify page.

Nov. 13, 2018

Excellent support with this product. Allows for wholesale pricing and discounted pricing for your resellers.

Nov. 8, 2018

We have used this app for a while now to run our wholesale business alongside or retail one. The Wholesale Club team is SO helpful and responsive to our custom requests and glitches when combining with other apps. It's truly a great service and easy to maintain. Highly recommend!

Feb. 20, 2023

This is a great app for wholesale. It does absolutely everything I need it to do and works seamlessly. In the 4 years that I’ve been using it, never have I had a problem. I recently changed themes and a few things needed to be tweaked. Customer service was very quick to respond, they were kind, patient, knowledgeable, and stuck with me until everything was perfect! I would so highly recommended this app and this customer service/developer team!

Jan. 12, 2022

I have been using this app for a while and whenever we have an issue or need increased functionality, the support team get back to us quickly and efficiently and in a very friendly manner. Would highly recommend.

Nov. 2, 2018

Apps working well, bit sticky to get going but support have been helpful with working through installation and issues (auto rounder on the carriage price so we couldn't select say £6.95, had to choose 6 or 7). Hoping to stick some traffic through the NET30 system shortly.

Oct. 28, 2018

This is app is great with a very knowledgeable team to support. Some basic features which would be useful need to be paid for, however the capabilities are there.

Oct. 27, 2018

Great app and great support from the team! Everything seems to work perfectly with my website and resolves all my needs

Oct. 26, 2018

Absolutely awesome app and team of support. It’s fundamental to our business, to be able to offer wholesale and wholesale prices when a customer logs in. Support is perfect for any questions..... one of the best apps.

June 10, 2019

I have used this app for over about a year and it has one MAJOR flaw. When your wholesale customer builds their order by adding things to their cart and then adjusts the quantity in the cart it gives them an inventory error (and DOES NOT REFERENCE the item in the cart that there is an issue with). The error happens when the quantity is increased to more than you have in inventory. For instance, the customer puts in a quantity of 10 for and item you have 12 in stock for, and then when they are on the checkout/cart view page they adjust it to 13...then submit the order. The error is Error processing order: "Unable to claim inventory"...so, no reference to the item! This has been SUPER frustrating to my customers as they may have 30-50 items in the cart, adjust a few quantities and then the error with no instructions on how to fix it, some will not use my site to place orders now, so I have to manually adjust inventory off of emailed orders...understandable because they spend hours building their order all for nothing. Customer service does not seem to want to address this issue, I have tried multiple times...I will be looking for a more complete solution. Update 6/10/19 - No response from the developer yet.

Sept. 30, 2018

We sourced all the wholesales price shopify apps and found only this app MAY meet our needs. What we need is customers can view their own special price for certain products when they login. So we install this app and pay additional USD 99 for installation of Custom prices. After installation, there were some layout and alignments issue but anyway support team tried the best to fix them. Then during testing,there are always some issues happend...sync issue, display of custom price not stable,etc. We spent a few months and wrote emails to them. I must say their customer support Declan is helpful,although the issues are not solved. At the end, their developer said we must uninstall BOLD app because the code of BOLD app is conflict with theirs. They suggest we install their another app Ultimate Special Offers to have the functions as Bold. We read the comments of Ultimate Special Offers. It looks like not stable as well. So, after paid a few month subscription fee and installation fee, we decided to give up.

Sept. 17, 2018

Initially we were working with a 3rd party to create our website. The girl didn't completely get everything set up correctly and it took me about 6 months to realize that. When I reached out to the guys at Wholesale Club they were SO helpful. They don't have phone access, so they can't walk you through anything that way, but they do send you video tutorials and very in-depth emails to walk you through how to set some things up yourself if you're not working with a tech person - and you're not one yourself...which I'm not. Without the man who helped me I would have been completely LOST. I am thankful for their great customer service and quick response time. I will be reaching out if I have any issues in the future knowing that it will be quickly resolved. These guys are great! Rose Grasshopper's Mermaid

Sept. 17, 2018

You guys were the best, very responsive and friendly when troubleshooting compatibility with another app. Thank you thank you.

Sept. 14, 2018

Great app and more importantly, customer service is AMAZING. Look no further for a wholesale pricing app. Thanks guys!