All reviews

Rating Breakdown

  • 5
    86% (635 ratings)
  • 4
    6% (46 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (46 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2019

Wholesale club has been amazing for us. The support team was super helpful and very responsive! I would highly recommend.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

A big thank you to Emily and Declan from the Wholesale Club! They are amazing when it comes to customer service. The app itself is very easy to handle and it certainly is a must have when you are a wholesaler.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

4 / 5 Share

May 14, 2019

Install process had it's hiccups, but we were able to make progress once customer support got involved. We're happy with the product so far!

Using app

Over 3 years

Total reviews

7

Average rating

3.7

5 / 5 Share

April 26, 2019

The app is great, but what I appreciate even more is the support. They are very responsive, helpful and positive. We've had a few glitches getting it to work just right for our customers and the developers have always jumped right on to fix any problems we have.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

April 23, 2019

I selected this app for our Wholesale portion of the website. It hasn't worked correctly yet (installed at least 2 weeks ago) and despite reaching out to the team with screen shots and proof of mistakes the developers insist its perfect. I've disappointed and frustrated wholesale customers and lost sales. Now I've got to remove the app and start over. Save yourself time and money and pick someone else. I even reached out to the HR dept to try to get someone's attention. Horrible customer service and an app that doesn't work.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear you're having trouble! It appears our support team has sent you several emails without a response. Could you check your spam filters to see if our messages are getting lost? We would love to help you out and get the app working for you as quickly as possible. Thanks.

5 / 5 Share

April 4, 2019

We switched to Wholesale Club after struggling with the lack of features in the Shopify Plus Wholesale system. Rob C provided amazing support and installation was done in a professional way. So far Wholesale Club has worked great!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2019

We have been using this app for a while now and it does perfectly what it's supposed to, we can highly recommend getting this app. Their support is quick and Declan is always extremely helpful. Thank you guys :)

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2019

Exceptional service! Rob C and the team went above and beyond time and again. Highly recommend, if you're looking for a quick and easy wholesale solution for your Shopify store.

Store

Huski

Using app

8 days

Total reviews

11

Average rating

4.9

5 / 5 Share

March 21, 2019

We used this app to set up our brand's wholesale trade portal. It has all the features we needed to get our wholesale site up and running, and customer support was extremely helpful and responsive when we were setting everything up. Love it!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2019

We used this app to create custom pricing for our new website! Absolutely perfect. Their customer service is unmatched. They are there to help you along the way with anything you need!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2019

App is great, simple to use, effective and when we did have a slight issue their support was responsive and timely (thanks Patrick)!! Definitely will be looking at more of Pixel Unions apps!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2019

Very happy with their service & support. Recommend to anyone needing a Wholesale part of their site!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2019

The best app for Wholesale Prices and Customer, compatible with Shopify POS, always with updates and a great support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

We looked at lots of wholesale apps, and this was the right fit for our needs, with the optional 'bolt-ons' it was good to find a solution from the same developer that covered all bases... and because of this, we knew that the solution was built to work together. Since installing the support has been absolute world-class, truly inspiring in fact, these guys do things the right way! Thanks so much, I hope to be your customer for a very long time!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

Excellent support rom start to finish. Made a request for an addition to the app which was accommodated without issue. In fact every interaction with support was very friendly and efficient, so can completely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

We were having an issue with one of our wholesale discounts and they were very helpful in troubleshooting that and getting it resolved.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2019

Wholesale Club makes sourcing product from my online store to brick and mortar locations super easy, and clean on the back end. There were a few small bumps in setting it up but the team was super responsive!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

The customer service team were very prompt and helpful with any issues I had during set up. Great service!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

Love this app! Easy flow within Shopify and great customer service! Would definitely recommend to other business owners needing wholesale capabilities.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

Great support! We had a small issue with our theme and the app integration but it was solved really fast. Declan is always very helpful

Using app

7 months

Total reviews

1

Average rating

5.0