All reviews

Rating Breakdown

  • 5
    86% (635 ratings)
  • 4
    6% (46 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (46 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 14, 2022

Do NOT get this app unless you are ready for a bumpy ride. Customer service is slow and very unresponsive. If it does not easily connect with your theme and you are having issues, prepare to lose sales. Would not recommend!

Using app

3 months

Total reviews

4

Average rating

3.0

Developer Reply

Hello! Looks like we have been waiting on a response from you since our last message on Oct 3rd. I've sent you another response now, please respond to me ASAP! Thank you! - Emily, Head of Support

5 / 5 Share

Oct. 6, 2022

We wanted a dedicated app to manage our products for Wholesalers and Wholesale Club does the job! Very easy to use for the team and we can create a lot of dedicated discounts!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Very glad to hear this! Thanks for sharing :) - Emily, Head of Support

4 / 5 Share

Sept. 30, 2022

Actually this has several precise specification, so you can do many thing as you imagine. Also you can get very kind support. no warries.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the kind words! - Emily, Head of Support

5 / 5 Share

Sept. 29, 2022

Great customer service! Super quick and responsive and helped to get everything sorted out same day.

Store

Conifer

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review!! - Emily, Head of Support

5 / 5 Share

Sept. 28, 2022

Wholesale Club has been awesome for our shop! I've carried the app over through a couple themes and each time installation has been easy and they offer a ton of hands-on support if any issues arise. I trust them fully knowing we're in great hands with constant support and a wonderfully designed app & user experience!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you SO much for sharing these kind words!! I'm so glad to hear you've had such a positive experience over the years! - Emily, Head of Support

5 / 5 Share

Sept. 22, 2022

I recommend this app. Wholesale Club is not compatible with some other applications yet, but has great functionality.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Our team appreciates your recommendation very much! - Jamie, Product Manager

5 / 5 Share

Sept. 21, 2022

We were having a small issue with products still showing up that had been deleted. The customer service was excellent and resolved our issues very quickly. Would definitely recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm happy to hear our Support team was able to assist you. Thanks for recommending Wholesale Club! - Jamie, Product Manager

5 / 5 Share

Sept. 20, 2022

Great app for running our wholesale business. Wholesale Club let's set standard discounts, custom discounts as well as promotions when we want to promote bulk orders. Everything we need in a wholesale app!

Store

Gaiam

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Awesome, we're thrilled to hear you found everything you need in Wholesale Club! We appreciated your support! - Jamie, Product Manager

5 / 5 Share

Sept. 20, 2022

I have't been using this app so much but it seems really good with our theme (Athens) but i got help installing everything by the support, Jack was really helpfull and professional!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

We're happy to hear you are all set up and ready to go! Thanks for using Wholesale Club - Jamie, Product Manager

5 / 5 Share

Sept. 14, 2022

The setup was intuitive, and everything has worked great the past few months. We had a small issue on our part, and customer service was fast and very helpful!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

So happy to hear this, Thank you so much for this review! - Jamie, Product Manager

4 / 5 Share

Sept. 14, 2022

Whosales Club is a must-have application in your shop if you want to have a B2B shop that meets all your needs. It is a very complete application where you can customise each customer view with specific filters according to the target. We are very happy with the support team for all the help they have given us.

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for sharing these kind words! - Emily, Head of Support

5 / 5 Share

Sept. 13, 2022

We initially struggled with the implementation, but the Orbit support quickly came to rescue and everything is working smoothly with our new Wholesale Club app. We now easily match custom prices with each merchant and in addition we can offer our merchants the Net Term checkout. Perfect!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review!! - Emily, Head of Support

5 / 5 Share

Sept. 10, 2022

So far, so good! I haven't had chance to properly test but the customer service has been fab. Paige was so helpful in helping me with my many integration issues and I can't thank her enough!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear you had such a good experience, I will pass this feedback along to Paige! Thanks for sharing :) - Emily, Head of Support

5 / 5 Share

Sept. 8, 2022

The support team at Wholesale Club is over the top! Paige is very knowledgeable and she replied all the requests promptly. She also proposed suggestions on how to address some of the features we needed (that was not directly offered by the platform). She even contacted the devs team to adjust some of the UX issues I had.

Store

Purpos

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving these kind words! It means a lot to me. I will be passing along to Paige!! - Emily, Head of Support

5 / 5 Share

Aug. 31, 2022

Not like wholesalify, these guys are so supportive, ROB followed up with me for 2 days and supported me in a very professional and accurate way and he saved my life since the app can apply a discount on the compare price things we want it in the B2B business and wholesale, I totally recommend the app and its working perfect with a specific customer segment in our customer database! Thank you so much, guys!

Using app

6 days

Total reviews

20

Average rating

4.8

Developer Reply

Wow I'm so glad to hear this positive experience!! I will definitely pass this feedback along to Rob :) Thanks for sharing! - Emily, Head of Support

5 / 5 Share

Aug. 29, 2022

得意先毎の卸率を設定するためにWholesale Clubを利用しました。 仕組みさえ覚えれば非常にシンプルで簡単に設定でき、とても満足しています。 また、不明な点や問題?が生じた時のサポートの速さと的確さは素晴らしいものがありました。 とても満足しており、これから開発する別のECサイトでも利用するつもりです。

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review!! - Emily, Head of Support

5 / 5 Share

Aug. 29, 2022

If you migrate your website from Volusion and are frustrated that Shopify does not provide the same wholesale discounted prices as Volusion for your B2B business, the Wholesale Club is definitely the app you should add to your Shopify store. We have used the Wholesale Club app for over two years without any problems. I highly recommend it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a customer of ours for over two years, that's so great to hear! - Emily, Head of Support

5 / 5 Share

Aug. 29, 2022

This app works as described. I also required some customizations to be made and their support staff was very helpful and quick to make the changes.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing!! - Emily, Head of Support

5 / 5 Share

Aug. 19, 2022

問い合わせ対応が早く、サポートがしっかりしているので、安心して使えました。日本からの問い合わせでしたが、ちゃんと対応してもらえて、よかったです。 価格を顧客タグにあわせて変更できて、Dawnでも動作してのでこちらのアプリはオススメです!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! - Emily, Head of Support

5 / 5 Share

Aug. 15, 2022

App is great - super easy to use, saved a lot of dev time. Very fast and helpful support team. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I'm really glad to hear you've had such a positive experience! Thanks for sharing :) - Emily, Head of Support