B2B Wholesale Club

Aug. 3, 2022

The app is easy to learn and easy to use. The response time of the support team is fast. Been using it for over 6 months and no big issue happened.

Aug. 2, 2022

This a really sound and app and the support, especially Kay, has been super helpful. The whole CS team there has been very accomodating.

July 21, 2022

The app is super easy to use and understand. And if you end up having some sort of trouble that you can not fix, their support team is an amazing one. So don't be scared to reach out to them! We got our problem resolved fairly quickly with some back and forth. But Kay, the support member that helped me, was very concise and detailed when she needed information from me to fix the issue. Amazing app, amazing company, and even better customer service!

July 17, 2022

Gives me the flexibility to offer wholesale and retail on the same site rather than having to operate 2 separate sites.

July 14, 2022

I'm new to this app, but so far it seems like a flexible and versatile tool for building our B-2-B business. Support has been very friendly and quick with their responses. So big thanks to Kay & Jack :)

July 7, 2022

Flexible and useful app for customer segmentation and custom prices workflows. Great support as well!

June 30, 2022

I've just gotten started with this app but they have been really responsive and helpful so far! Quick turnaround on requests and well-integrated with my theme.

Oct. 7, 2022

Since our price structure is a bit complicated, I always feel reassured that the support team is quick to respond to my requests when I am uploading new pricing. James was super helpful!

June 22, 2022

We have a store with 10k+ products and Wholesale Club makes special/bulk pricing possible for us. The app works brilliantly and if there ever is a problem the WC team are super quick and helpful. We recently changed to a new theme and the team helped us through it. Can't recommend enough!

June 21, 2022

Love this this app. Makes it very easy to exclude the customers we need to exclude in each facet of our wholesale change. Support is very fast and helpful.

June 14, 2022

Great improvement on previous apps used for wholesale and discounting. Much better than bold apps. Very helpful and response time very good.

June 14, 2022

Fantastic app with wonderful customer service! With many distributors this is going to make our life so much easier. HIGHLY recommend!

June 13, 2022

really disappointed with the features of the app, firstly it doesnt offer customised text at checkout to say shipping rate. secondly, it doesn't offer customisable shipping rates at checkout for customers and for wholesale orders which charge GST as an extra this app does not provide that either, all features of wholesale orders this app does not feature. for the price its really disappointing. its a very basic app, do not recommend.

June 3, 2022

Solid app with helpful customer support. Would definitely recommend for a simple wholesale solution.

May 25, 2022

I am at the early stages and developing a sales model for our process. What I liked about this app was that it seamlessly blends the retail experience in with the wholesale experience, so that a customer could in theory move from one to another with no change in experience. Equally I can move a Wholesale customer from one set of prices to another by simply changing a tag. A customer is tagged and all of the pricing on your site shifts to reflect their particular pricing - so change the tag and you change the pricing - Very Easy! The volume discounts offered allow me to work across both retail and wholesale to provide volume incentives and I am about to try their net terms option - again making it easier to work with wholesale customers. The Orbit team have been quick to get back to me. I am still learning but the benefits above were enough to swing it for me. I have asked that the team provide greater options for shipping allowing me to provide it after a certain spend, for different types of customer, so that I can further incentivise purchase behaviour. I hope that this will come in the future. My challenge with the apps have been to work out how to use bundles with this app, because they all want to control the cart. The solution I found was to select a bundle app which creates a product and thus is not competing with Wholesale Club for control of the cart - bundle kit seems to work well in this regard. If you like what I have found out - give it a go!

May 23, 2022

Customer service is fast and reactive and very friendly, the app is simple and complete enough to meet our expectations.

May 18, 2022

Best app for setting up wholesale - from small business to enterprise level ones. Easy to use, great logic, and the staff are willing to raise feature updates. Support staff is so helpful and professional. Shout out to Kay - she has been very responsive and goes above and beyond.

May 16, 2022

I needed to set up wholesale on my site. I downloaded this app, and it was fairly straightforward. The only hiccup I had was my fault. I'm not very techy. I reached out to support and Jake took care of it. So thankful for him. Lynn

May 16, 2022

Great app for making a separate membership price list, without the hassle of using discount codes or a super expensive membership-app.

May 12, 2022

I've been looking for an app to help us better manage pricing for our high volume/B2B customers. Its a great app with great service. 5/5!