Wholesale Gorilla
A comprehensive suite of B2B solutions for your store.
Rating
4.8
feedback
295
chart
#1,340
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
20%
-
Less than a year
41%
-
More than a year
36%
Reviews Summary
The Wholesale Gorilla app has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, prompt responsiveness from the support team, ease of setup, powerful software capabilities, and smooth integration with Shopify stores. Users appreciate the helpful and friendly support team that goes above and beyond to assist with any issues. However, some negative feedback revolves around changes in functionality, particularly related to tax settings and pricing rules, which have caused frustration for long-time users. Additionally, there are mentions of the app requiring upgrades to access certain features, which some users find disappointing. Overall, the app seems to be well-received for its functionality and customer service, with some areas that could be improved for a better user experience.
Highlights
Review RSS Feed
All reviews
March 6, 2026
The customer service is exceptional at WG. This alone is worth it's weight in GOLD! The app and functionality is top notch! This allows us to unify our sales channels in to one easily managed location and offer our customers the best shopping experience possible.
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Feb. 23, 2026
Thanks and kudos to the support and development teams for investigating and finally fixing the Bots bogus WS sign-ups. We truly appreciate your prompt responsiveness, support, and all your hard work resolving every issue we brought up over the last 4 years. Highly recommended app!!!
Thanks so much! We are absolutely delighted to hear that you love Wholesale Gorilla, and appreciate your business over the last 4+ years.
March 9, 2026
Editing my review as we experienced some fundamental issues with Wholesale Gorilla since Shopify's tax settings update that had us looking at changing our wholesale setup completely, but Sam and his team reached out to fix them really efficient and competently. We've been using Wholesale Gorilla for some years now and it does the job without having the expense and time investment of running a separate store to deal with wholesale customers.
Thank you, Michelle! We’re so glad we could work through the issues together and get everything resolved. We truly appreciate your long-time partnership and are always here whenever you need us.
Jan. 28, 2026
I just set up WG and I found it easy to do and easily merged with my Shopify Store. I had some challenges during setup and Tech Support was awesome
Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.
Jan. 27, 2026
Had an issue with variant selection on my website. Ann was quick to help and get move my development issue to the right folks. It took a week or so, but Serhii was able to get it looking the way I asked.
Thanks so much for the 5 stars! We're always happy to help out when needed.
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