Rating
4.6
feedback
253
chart
#630
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
13%
-
Less than a year
47%
-
More than a year
38%
Reviews Summary
The reviews for the Wholesale Gorilla app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the helpful and responsive customer service, ease of use, and the app's ability to streamline wholesale operations. Users appreciate the quick setup, reliable performance, and the flexibility to offer different discounts to customer groups. On the other hand, negative feedback revolves around issues with billing, complex setup processes, errors, and delays in customer support. Some users also expressed concerns about the accuracy of reviews and suggested improvements for the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 27, 2024
Awesome!!! You guys have been absolutely amazing through EVERY STEP!!!! The team was BEYOND helpful ... extremely responsive... 100/100 stars !!! :)
June 23, 2024
Easy to use with very swift responses from the customer support team.
Your kind review absolutely made our day! We appreciate your business and look forward to helping further.
June 21, 2024
Outstanding product and customer service / integration team.
Thanks so much for the review, and for being a customer of Wholesale Gorilla for almost 5 years.
June 12, 2024
Helpful support.
So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.
May 23, 2024
Beware- this app charges you even after you have uninstalled it.
Using app
About 5 years
Total reviews
1
Average rating
1.0
Thank you for being a Wholesale Gorilla customer for 5 years. It turns out you were charged by Shopify on May 4 for the month, before you uninstalled the app on May 6. This was a Shopify billing cycle issue. When you made our support team aware that you had uninstalled, we immediately refunded you the charge. We hope this sheds light into the matter. Again, thank you for being a Wholesale Gorilla customer for all these years.
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