Wholesale Gorilla
Wholesale / B2B Solutions for your Shopify Store
Rating
4.7
feedback
275
chart
#452
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
12%
-
Less than a year
46%
-
More than a year
40%
Reviews Summary
Wholesale Gorilla is highly praised for its exceptional customer service and quick response times. Users appreciate the ease of setup, customizable features, and the app's ability to streamline B2B operations. The support team is highlighted for being proactive, helpful, and going above and beyond to resolve any issues. However, there are a few mentions of functional gaps and complexities in customization, particularly related to pricing and discounts. Some users also experienced billing issues after uninstalling the app. Overall, Wholesale Gorilla is recommended for its user-friendly interface, reliable performance, and outstanding customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 27, 2024
We have been using Wholesale Gorilla for 8+ months now and it does everything we need it to and more! We tried some other solutions first, but ended up deciding on Wholesale Gorilla due to the ease of setup and the quality of their support team! We had our first minor issue yesterday right before Black Friday weekend, and their support team developed a solution and had it up and running again in less than 12 hours! Working through the night to fix before the weekend! Talk about great customer support!
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Oct. 29, 2024
Really great customer support! They are open to tweaking any issues we have to help customize our website and cater to our wholesale customers! Very happy with this app so far!
Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.
Oct. 23, 2024
Great customer service and assistance with set-up!
We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.
Oct. 10, 2024
Easy to implement and great customer service. If I change themes they jump on updates before I even have to ask.
Your kind words mean a lot, especially coming from a 4+ year customer! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Oct. 10, 2024
Great app and great customer service. I just upgraded to get the new 'discount code' feature. I am looking forward to trying it out! Thanks for all you guys do!
Thanks so much for the feedback; Discount Codes remained one of our most requested features, so we're thrilled to be able to provide it to our customers.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more