Wholesale Gorilla for Shopify

Wholesale Gorilla

Wholesale / B2B Solutions for your Shopify Store

View on App Store

Rating

4.7

feedback

282

Reviews

chart

#1,449

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    13%
  • Less than a year
    45%
  • More than a year
    41%

Reviews Summary

Wholesale Gorilla is highly praised for its excellent customer service and user-friendly functionality. Users appreciate the quick responses from the support team and their willingness to go above and beyond to resolve issues. The app is described as easy to implement, with many users highlighting the seamless integration with Shopify and the ability to cater to both B2B and B2C customers. Additionally, the app's flexibility in offering customizable features for wholesale accounts is a standout feature. However, there are some mentions of complex customization and functional gaps that users encountered during their experience.

Highlights

Excellent customer service and quick responses
User-friendly functionality and easy implementation
Seamless integration with Shopify and flexibility in offering customizable features
Complex customization and functional gaps

Rating Breakdown

  • 5
    83% (233 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (9 ratings)
  • 2
    2% (5 ratings)
  • 1
    6% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2025

Clementine was so helpful in assisting me with troubleshooting! I have never received such helpful responses from an ordering platform. Thanks!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're thrilled you've been a satisfied customer for over 5 years, and are here to help further anytime.

5 / 5 Share

March 13, 2025

Wholesale Gorilla has been a game-changer for our business! Their platform makes managing wholesale orders seamless, and their team is incredibly helpful. They’ve gone above and beyond to ensure everything works smoothly for us, answering questions quickly and providing excellent support. Highly recommend for anyone looking to streamline their wholesale process on a Shopify basic plan!

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!

5 / 5 Share

Feb. 7, 2025

I'll be honest, when we first approached the idea of using Wholesale Gorilla, we were a bit shook by the price tag. That's a chunk of change for a small business that is just breaking into the wholesale world, however let me tell you what. While the functionality of the app is excellent, the customer service is where it's at. We recently had an issue where we updated our theme and for the life of us couldn't figure out why the application sheet on our site wasn't working. Not only did they respond quickly and with a tone that truly felt helpful, they collaborated with our shopify store, went through the code and found that we had missed an extra /head in our code. When you own a business, you have to wear all the hats, and as much as I try to understand the coding side to handle little stuff, there are some many other things I need to do with our business. Knowing that I can reach out and they are knowledgable and eager to help is a life saver. If you are looking to get into wholesale and don't want to lose AT LEAST this much a month to Faire, wholesale gorilla is your choice. Thanks y'all!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're thrilled to hear that our team was able to help, and we welcome you to reach out anytime—we’re here to help!

5 / 5 Share

Feb. 7, 2025

We’ve been using Wholesale Gorilla for a while now, and it’s been a great addition to our Shopify store. It makes it super easy to connect directly with our wholesale accounts without jumping through hoops or paying Shopify’s premium wholesale costs. Setup was straightforward, and it just works. One of the best parts? Their support team is actually helpful and responds quickly when you need them. That alone makes a big difference.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Your kind review absolutely made our day! We appreciate your business over the last 5 years, and look forward to helping further.

5 / 5 Share

Feb. 5, 2025

We've been using Wholesale Gorilla for a while now and have had absolutely no problems at all and we find it easy. Because we're growing we decided to upgrade to their premium plan as the extra features made sense for us. Our customer support representative Clementine has been super helpful and got things updated for us straight away. We love Wholesale Gorilla!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the glowing review! We're always here to lend a hand, and we believe you'll be quite happy with the Premium features.

All reviews

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