All reviews

Rating Breakdown

  • 5
    87% (259 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (8 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 96% (288)
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5 / 5 Share

Jan. 14, 2021

WSG has great features for different wholesaler scenarios and excellent customer support. Highly recommend!

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 13, 2021

Topnotch Customerservice and easy to use app! Highly Recommended. Had some minor problems which were solved quickly. Respect!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

We have been using the app now for over 6 months and it works perfect! Reliable app with great customer support, too!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Huge fan! We had an issue with special pricing on a sale and Ann came online after hours and worked me through the problem on a zoom call. Amazing customer service! Highly recommend this app!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Awesome app, Does pretty much everything I needed to offer wholesale to my customers. Support is crazy fast, Thanks Clementine! Never had any issues except when another app changed my theme. Sent support an email and it was fixed within 15 minutes, and that was on a Sunday. I have tried a number of wholesale apps and this was by far the easiest to set up and use. Was up and running in under an hour.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

We just started using Wholesale Gorilla at konzuk.com. We were very impressed by their sales support (Thanks Clementine!) answered the 100's of questions we had regarding functionality. Their tech support (thanks Zach!) exceeded our expectations finessing the interfacing to match our brand. We have already enjoyed successful wholesale orders using the platform—noting its ease of use and simplicity. We definitely recommend this application.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Best wholesale app out there. Great features, simple and easy, and the support team are really helpful.

Store

Zorali

Using app

8 days

Total reviews

18

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

We launched our site for both retail and wholesale a few days ago. Wholesale Gorilla has been easy to integrate. Alex and Clementine have been very responsive and helpful with my many questions. Thanks for making it easy for us!

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

The Gorilla app allows us to use different wholesale pricing within Shopify with great service and quick support when you need it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

We added this app to our shopify to manage our wholesale accounts without having to pay Shopify themselves over 2 grand a month to basically do the same exact thing. This App has been AWESOME! It does everything we need and more! It was a little bumpy getting everything set up, but it's the same as everything else, as we are not computer nerds. We are just a small business expanding into online ordering :) The customer service has been amazing, they are so helpful and walked us through every step of the way! I HIGHLY recommend Wholesale Gorilla if you are needing to maintain wholesale clients and have the ability to let them place orders online. It's streamlined and easy to work for the customer as well. P.S. This app does not interfere with the retail side of your online shop, it just adds a whole new side for wholesale customers and neither can see the other side. Wholesale is only available to wholesale, and retail is only available to retail. Hope this helps! Get this app!!!! Update: It has now been 6 years using wholesale Gorilla, and it is by far the best backend wholesale platform to date! We have kept them for so long because it works, every, single time. Customer service is amazing and our wholesale customers don't ever have any issues which says a LOT all by itself! 10/10 recommend!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Love the app! it does everything it says it will and the quick order form is perfect for our customers purchasing multiple tint colors as it saves customers having to add to cart on each item then shop again! so we love this. Also the set up of the discounts/pricing was really quick and we find it easy to maintain or update. The customer support is always amazing, helpful, super friendly and i have a response the next morning when i come to work :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I've been using wholesale Gorilla for my wholesale website. Its been working amazingly and has helped so much with selling b2b as I don't sell to the public. Game changer for my business. And the response you get the team is always Pronto and efficient. Great App all round

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

The app works great, and any issues we came across were addressed and corrected immediately by the staff. Everyone is easy to work with and quick with a solution and offering assistance!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

We've been using Wholesale Gorilla for a while now to run the wholesale portal on our shop and it's been a great experience. Every time we've encountered an issue the support has been great. Highly recommended!

Using app

About 1 year

Total reviews

15

Average rating

4.9

5 / 5 Share

Aug. 28, 2020

I have been incredibly happy with Wholesale Gorilla. I had previously been working on figuring out how to make 4 or 5 different apps all work together to get my wholesale section to work, but once I found wholesale gorilla, it's really an all in one package. It works just as advertised, the quick order form is super sleek and useful, and the customer support has been amazing. They are very responsive, and do a great job at customizing the app to fit with your store's theme.

Using app

17 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 24, 2020

I've only been using the app for a short time, but I like it. It makes wholesaling your product very simple. Their customer service is amazing too!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

Great app and does exactly what I need it to do. Support documentation is thorough and my support questions have been answered very quickly. They've gone above and beyond helping me with small customizations especially for my store. I definitely recommend this app.

Using app

7 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Fantastic wholesaler app - that does everything you need and more, so glad to have found it. Great communication and team!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Update from 01/13/2021 - great app, great support - glad we decided to go with that app. 5 stars for both product & support experience - thanks!! Update from 12/08/2020 - again a great support experience. I contacted them again (via email this time) and received a complete & competent answer again. Great support experience again & great product, too. We are still evaluating & testing this app, but so far - it does everything we want/need. The primary reason for giving 5 stars at this stage - is their great & outstanding customer service. We have installed many other apps and I had numerous support chats with other apps & support centers. I have to say - the Gorilla support goes the extra mile. They were very responsive and I have no doubt they will resolve all the questions or issues I have (very few actually). If - after we have completed our integration & feature/functionality testing we come to a different conclusion - I will write another review - otherwise I will confirm the Stella experience, which we had so far with the Gorilla app and especially their customer service!! 5-Stars!!

Using app

5 months

Total reviews

5

Average rating

3.8

5 / 5 Share

June 5, 2020

easy to install, friendly and good human support. If you need simplicity at it's best, this is the app for you. If you need multi-level wholesaler level, and complex logic discount setting, this is not for you. I LOVE THIS APP and use this app on my customers' site If you need wholesale SIMPLIFY, then this is the one.

Using app

5 months

Total reviews

2

Average rating

5.0