All reviews

Rating Breakdown

  • 5
    87% (259 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (8 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 96% (288)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2020

After comparing the available B2B / wholesale apps in the store, I have decided to go for Wholesale Gorilla, as it had all the features I was looking for without charging me the world for it. The installation went smooth and the emails I sent to their support team were answered very quickly and super friendly, incl. making a few modifications to my signup form. My test runs went without a problem and i'm looking forward to launch the wholesale option now to my dealers. Only suggestion for improvement: It would be great to be able to change some of the wording of the translations (I'm running a German store). But that's really just a minor caveat of an otherwise great app!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2020

I tested out a dozen or more wholesale apps trying to find one that would fit my unique needs. I was able to get Wholesale Gorilla up and running quickly and easily. I love the professional install at no cost. I had one support question and it was taken care of within minutes of my asking. This app will definitely be a game-changer for my small business.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2020

Great app for our wholesale platform. Was the best option for our shop. The support is great. Zach helped us out really quickly with a few compatibility issues we had. Definitely recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Perfect app , work great and IF you need support is fast and wonderfull!!! Really Raccomended for your business!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

We have been using this app for over 4 years and they don't disappoint!

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 17, 2020

Changes wholesale customer experience completely, much simpler for them to order. Excellent service.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2020

A quality, intuitive app with excellent customer service! They have thought of everything you could need for a wholesale shop. Very easy to get in touch with support.

Using app

2 months

Total reviews

4

Average rating

3.5

5 / 5 Share

March 18, 2020

This app is helping us fight Coronavirus, by allowing us to supply protective equipment to healthcare & industry, while locking-out the profiteers & hoarders. Support has been fantastically helpful in setup and customising, too. Thank you!

Store

Absafe

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2020

This app is very useful and does what it promised. Very easy to use and customer support is very prompt and helpful! Highly recommended

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2020

I used this wholesale app first, then when I redid our website I tried out two other highly ranked wholesale apps, but came back to this one. Here is what I love about this app: 1. It has a line sheet that my wholesale customers can easily order/reorder from. None of the others have that. 2. It isn't cumbersome and doesn't mess with my website code. Does exactly what it says it is going to do and nothing more. 3. IT WORKS WITH SHOPIFY CALCULATED SHIPPING!! This was a must for me as one of the others did not. I can set a $65 free shipping for my retail cusomters and override it in WG for my wholesale customers at $400. And, it makes sure I am not overcharging my customers on shipping, which I love. 4. It gives me everything is has at one price instead of nickle-and-diming me. Also a very generous trial period so I have adequate time to play with it before paying. The others only left me a day or so by the time they had it installed (installation was part of the trial period). What I don't like is that it needs to be prettier. It does not look as good, or fit as well asthetically, on my website as the other two apps I tried and you cannot easily change the appearance of the landing pages/forms. I want to be able to scale the side columns on the line sheet so the collections listed didn't wrap to the next line, and to be able to change the font and the way the notifications appeared on the link pages. I have a guy who can code so I am going to have him do those changes for me so it goes better with my website. If I didn't it would have been a more difficult decision for me between the apps.

Using app

6 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 17, 2019

I used this app to help me set up a wholesale store on my Shopify account. They are a great company and have great customer service!

Using app

4 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Dec. 30, 2019

I got the best support I could wish for and I am very happy for this. I firstly was very frustrated because I could not find out of what I needed, but the support was very friendly and prompt. Thank you!

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Sorry for any confusion there. Shopify handles all billing for any apps listed on the app store, so as soon as you uninstall an app Shopify automatically cancels billing for the app. We would be happy to approve a refund for any portion of the app subscription you didn't realize you were paying for. You can initiate the process by emailing Shopify support and they can take things from there. An unfortunate feature of Shopify is that if you uninstall a day or two after a new billing cycle starts you will still be charged that month's full subscription fee. We have requested that they start prorating these charges but in the meantime we are can. issue a refund for unused days Let us know if you have any questions. Thanks!

5 / 5 Share

Dec. 6, 2019

This app has all the functions that I needed. I didn't see one of the function i needed at first, then i uninstalled, send a couple emails with support and i get an instant respond and guide me where to get that function. Best wholesale with excellent support. GET THIS.

Store

PURI5

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Excellent application with professional support. Great help in placing and handling wholesaler orders. Helps you grow your business. The support team helps you quickly and professionally solve your unique needs. I recommend it to anyone who wants to deal with their wholesaler orders with a great application. Multi-language application. With many great features. Thank you for helping the team with their professional attitude.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2019

We required an App that would allow us to move from what was a Wholesale-Only site to one which is now available to the public at retail prices. Wholesale Gorilla has satisfied all our requirements. Fixed-Price and Percentage-Off rules have been a godsend. The Quick Form and Minimum Order Quantity options are proving a huge hit for our existing Wholesale customers with an unexpected bonus. Our sales figures on the new Site are already much higher as a result. Quite apart from the Gorilla Wholesale functionality, the support has exceptional. We've submitted many requests for assistance or tweaks of our theme (often in quick succession) and the response from the Gorilla team has always been rapid, with genuine concern. Thanks team!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

We tried the BOLD wholesale app and struggled to get support with their team. Once we installed the Wholesale Gorilla app, they had it up and running within a day with no problems. It has been the easiest and smoothest transition possible. Customer service is extremely fast and responsive. Highly recommend.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

I've gone through a few wholesale apps and this one is the best. Love the one page ordering form and all the customizations. Highly recommend.

Using app

3 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 17, 2019

Great app and excellent support. They really have gone above and beyond to help me get this app working with my theme. I've tried other wholesale apps in the past and this is the only one that I've managed to get working right. Would happily recommend.

Store

Nikura

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2025

A L E L U I A ! ! ! ❤ After SEVERAL years looking for an app to manage wholesale orders and customers, Wholesale Gorilla app is filling ALL OUR NEEDS... I am so happy, I can't tell you how much life will be easier now with this AWESOME BEST WHOLESALE app in the WORLD!! ...and an AWESOME CUSTOMER SERVICE in addition to that..! I LOVE you Wholesale Gorilla x x x Thank you !!!!!! Definitly worth the $29.95/month Would like to give 10 stars if I could!!

Using app

About 3 years

Total reviews

14

Average rating

5.0

5 / 5 Share

May 8, 2019

Wow! I had to drop everything and write this review. You will find NO easier way to have a completely integrated wholesale store in Shopify. We left a highly rated B2B app because of reliability and buggy issues with the software. Install this app and thank me later. They had us up and running within 24 hours and have always responded to questions I could of read in their support documentation. Gorilla has truly thought of the best possible way to do wholesale on Shopify. I can have different wholesale prices for each customer because Gorilla uses a tag system. So vendor A can have 50% off all prodcuts in the store while vendor B can have 40% off because they do less volume. You can also hard price products rather than use a percentage off. There is no importing of products into another companies website to host your Wholesale or B2B store. This system uses the existing shopify customer account creation. We added a menu link called WHOLESALE that easily allows a vendor to login or create a new account. You get notified of new accounts via email and can then attach it a unique wholesale profile followed by activating it for use. Way to go Gorilla!

Using app

1 day

Total reviews

2

Average rating

5.0