All reviews

Rating Breakdown

  • 5
    82% (226 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (9 ratings)
  • 2
    2% (5 ratings)
  • 1
    6% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2024

Awesome!!! You guys have been absolutely amazing through EVERY STEP!!!! The team was BEYOND helpful ... extremely responsive... 100/100 stars !!! :)

Store

Berek

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

It's so great to have you on board with Wholesale Gorilla! Thank you for being a customer and for your kind review. Stay tuned for some exciting new features that will be released this month.

5 / 5 Share

June 23, 2024

Easy to use with very swift responses from the customer support team.

Store

PHRB

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Your kind review absolutely made our day! We appreciate your business and look forward to helping further.

5 / 5 Share

June 21, 2024

Outstanding product and customer service / integration team.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review, and for being a customer of Wholesale Gorilla for almost 5 years.

5 / 5 Share

June 12, 2024

Helpful support.

Store

Tika

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.

5 / 5 Share

May 13, 2024

Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

5 / 5 Share

June 6, 2024

When I needed support they were there to walk us through the process. Highly recommend Wholesale Gorilla.

Using app

About 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to leave a review! It means a lot to our team. We really appreciate you being a Wholesale Gorilla customer, and we look forward to working with you again in the future!

5 / 5 Share

April 23, 2024

Works great, does exactly what it's suppose to do. Easy and quick to set up. Had a slight issue after a few months, but with the online chat it was sorted within 20 minutes. Couldn't be happier with the product or service.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear Wholesale Gorilla is making your life easier! We appreciate you taking the time to share your experience.

5 / 5 Share

April 19, 2024

Plays an essential role in running our B2B shop with the flexibility of offering different discounts across customer groups. Runs very reliable and the support team is fantastic!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Making a positive impact is what motivates us. Thanks for choosing Wholesale Gorilla!

5 / 5 Share

April 10, 2024

アプリの使用感は複雑ではありません。 カスタマーサービスがフレンドリーで親切なので大変助かります。

Store

Musubi

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

So glad you found it easy to use! We appreciate your kind words and support, and are always here to help.

5 / 5 Share

April 10, 2024

Excellent App, has updated a few times and with each update newer and better features are included. But most importantly the support team are brilliant to work with.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Your 5-star review makes our day! We're always striving to exceed expectations, and can't wait to bring you even more great features.

5 / 5 Share

March 27, 2024

Super easy to set up, and the customer service is top notch. It is an affordable solution for a growing business and I definitely recommend it to others.

Store

rnnr

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to share your experience with Wholesale Gorilla, and can't wait to add in even more great features.

5 / 5 Share

March 25, 2024

Ann was very helpful and offered clear instructions with screenshots so that I could resolve an issue with our wholesale portal. Thanks again for your help!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive feedback is fuel for our team, and helps others discover what we offer. Thanks so much!

5 / 5 Share

March 21, 2024

Unlike other apps your live chat appears to be with a live human. Clemintine addressed my concerns quickly with a thorough explanation of what had transpired, without sending me links to articles that I would need to do homework on. She gave me the peace of mind I needed to move on with my day!

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

We strive to provide excellent service, and your feedback helps us do that. Thanks!

5 / 5 Share

March 21, 2024

Does everything you need it to, the customer service they provide is excellent. prompt response time and very helpful staff

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear you're a satisfied customer! Thanks for letting us know, and please feel welcome to reach out if we can provide any future help.

5 / 5 Share

March 19, 2024

Cannot recommend Wholesale Gorilla highly enough! We have been using it in our store for over a year and made what was a time consuming task became streamlined and a simple process to manage all our stockists. Support requests were met promptly and excellent communication. Wholesale Gorilla is worth it in every aspect.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it! Thanks for the review.

5 / 5 Share

March 18, 2024

I love being able to offer my wholesale customers the option to shop online and that I can select the pricing and the products I offer. The quick order form is great. I had an issue where a collection had dropped off and Serhii sorted it out for me. Ideally a customer service rep based in Australia (or worked our hours) would be great, but within 12 hours my issue was sorted so all good.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.

5 / 5 Share

March 14, 2024

It’s been a great help having WSG! We are able to really grow our B2B business with their app while working off of a standard shopify plan. Support is fast and very helpful. The app isn’t buggy and it gets a lot done!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.

5 / 5 Share

March 13, 2024

Simply put- the best wholesale app we've tried. It does everything we need and more. The UI is very intuitive and the support documents are thorough yet concise. The support staff is top notch as well. If there is ever an issue, they are quick to respond, friendly, and very knowledgeable.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Your kind review absolutely made our day! We appreciate your business and look forward to helping further.

5 / 5 Share

March 13, 2024

The app was exactly what we needed in order to create a wholesale portal. Customer service is EXCEPTIONAL.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!

5 / 5 Share

March 13, 2024

I am very delighted by the customer services of Wholesale gorrila. Anytime I have questions they answer me elaborately in 1 or 2 days! It is a very easy to use application and whenever you have questions, there is a very good help desk with quick responses

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Making customers happy is our goal! We appreciate your feedback and continued support.