Wholesale Gorilla
Wholesale / B2B Solutions for your Shopify Store
Rating
4.7
feedback
270
chart
#1,284
All reviews
Rating Breakdown
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May 13, 2024
Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
June 6, 2024
When I needed support they were there to walk us through the process. Highly recommend Wholesale Gorilla.
Thank you so much for taking the time to leave a review! It means a lot to our team. We really appreciate you being a Wholesale Gorilla customer, and we look forward to working with you again in the future!
April 23, 2024
Works great, does exactly what it's suppose to do. Easy and quick to set up. Had a slight issue after a few months, but with the online chat it was sorted within 20 minutes. Couldn't be happier with the product or service.
We're so glad to hear Wholesale Gorilla is making your life easier! We appreciate you taking the time to share your experience.
April 19, 2024
Plays an essential role in running our B2B shop with the flexibility of offering different discounts across customer groups. Runs very reliable and the support team is fantastic!
Making a positive impact is what motivates us. Thanks for choosing Wholesale Gorilla!
April 10, 2024
アプリの使用感は複雑ではありません。 カスタマーサービスがフレンドリーで親切なので大変助かります。
So glad you found it easy to use! We appreciate your kind words and support, and are always here to help.
April 10, 2024
Excellent App, has updated a few times and with each update newer and better features are included. But most importantly the support team are brilliant to work with.
Your 5-star review makes our day! We're always striving to exceed expectations, and can't wait to bring you even more great features.
March 27, 2024
Super easy to set up, and the customer service is top notch. It is an affordable solution for a growing business and I definitely recommend it to others.
We appreciate you taking the time to share your experience with Wholesale Gorilla, and can't wait to add in even more great features.
March 25, 2024
Ann was very helpful and offered clear instructions with screenshots so that I could resolve an issue with our wholesale portal. Thanks again for your help!
Your positive feedback is fuel for our team, and helps others discover what we offer. Thanks so much!
March 21, 2024
Unlike other apps your live chat appears to be with a live human. Clemintine addressed my concerns quickly with a thorough explanation of what had transpired, without sending me links to articles that I would need to do homework on. She gave me the peace of mind I needed to move on with my day!
We strive to provide excellent service, and your feedback helps us do that. Thanks!
March 21, 2024
Does everything you need it to, the customer service they provide is excellent. prompt response time and very helpful staff
So happy to hear you're a satisfied customer! Thanks for letting us know, and please feel welcome to reach out if we can provide any future help.
March 19, 2024
Cannot recommend Wholesale Gorilla highly enough! We have been using it in our store for over a year and made what was a time consuming task became streamlined and a simple process to manage all our stockists. Support requests were met promptly and excellent communication. Wholesale Gorilla is worth it in every aspect.
We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it! Thanks for the review.
March 18, 2024
I love being able to offer my wholesale customers the option to shop online and that I can select the pricing and the products I offer. The quick order form is great. I had an issue where a collection had dropped off and Serhii sorted it out for me. Ideally a customer service rep based in Australia (or worked our hours) would be great, but within 12 hours my issue was sorted so all good.
It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.
March 14, 2024
It’s been a great help having WSG! We are able to really grow our B2B business with their app while working off of a standard shopify plan. Support is fast and very helpful. The app isn’t buggy and it gets a lot done!
So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.
March 13, 2024
Simply put- the best wholesale app we've tried. It does everything we need and more. The UI is very intuitive and the support documents are thorough yet concise. The support staff is top notch as well. If there is ever an issue, they are quick to respond, friendly, and very knowledgeable.
Your kind review absolutely made our day! We appreciate your business and look forward to helping further.
March 13, 2024
The app was exactly what we needed in order to create a wholesale portal. Customer service is EXCEPTIONAL.
We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!
March 13, 2024
I am very delighted by the customer services of Wholesale gorrila. Anytime I have questions they answer me elaborately in 1 or 2 days! It is a very easy to use application and whenever you have questions, there is a very good help desk with quick responses
Making customers happy is our goal! We appreciate your feedback and continued support.
March 11, 2024
Customer service was perfectly splending, thank you Chlementine for the qucik help and awesome service, looking forward seeing how much WSG will help me to automate sales processing.
Delighted you had a great experience! Your review helps others discover what we offer. Thanks!
March 7, 2024
I can't say enough positive things about the support provided by the team at Wholesale Gorilla. Knowledge, patience and a desire to see the customer succeed should be a model for all who are trying to bridge the gap between technology wizards and people like me. A million thanks!
We work hard to deliver quality and your review is a wonderful reward. Thank you for being a customer.
March 6, 2024
great product - easy to use!
Thanks so much! We're looking forward to adding even more cool features soon. Stay tuned!
March 4, 2024
I am yet to be up and running with the app, jsut because of internal delays but I understand the apps capability through and through - I have asked 100 questions and every question has been answered with absolute clarity and work arounds suggested where needed to meet my needs. I love it so far and the customer service is exceptional!
Reviews like yours help us improve! We're thrilled you're happy and thank you for being a customer.