Wholesale Gorilla

This app works great for our needs! Also, the customer service is extremely quick to respond. I had an issue and within 20 minutes of submitting a ticket, the Wholesale Gorilla team sent me a video walkthrough of MY OWN WEBSITE describing how to fix the issue. A+

We recently switched over to Wholesale Gorilla from a piece meal setup we had put together using multiple apps to create the logic we needed. So far the experience has been great! The app is mostly straightforward to use, and it's robust in it's features. The support is what really stands out to me though, they're incredibly helpful, quick and professional. They're support team definitely stands out as one of the best I've worked with.

Perfect one stop shop for setting up a B2B site, especially if you already have a B2C up and running. The support from the whole team has been outstanding, we've been working with them for 2 weeks now and I don't think I've ever waited more than 2/3 hours for a response despite being on a different continent to them. They're always more than willing to help with anything they can, Clementine and Ann are the people I've personally dealt with and they've been extremely helpful. I'd recommend them to absolutely everyone.

I was experiencing problems with wholesales discount at the check out as we are using multiple apps for our needs. I was reaching out to support from every single one of these. Wholesales Gorilla was my last one left and Serhii from support was a Gods sent. He spent multiple hors trying to get the bottom of this and keeping me in loop every step of the way! And he did it, he sorted out what others could not. Even more, after sorting out the problem he also cleared all what could possibly cause future problems. I am very thankful for all his help!

Outstanding customer service! I can't think of another company out there who responds as quickly and is as helpful as the Wholesale Gorilla team. The app has been an asset to our business and only continues to improve.

We have been using Wholesale Gorilla for a few years. Customer service is always fantastic. The team even went above and beyond and customed the quick order form for me based on a feature request I have been eagerly awaiting to resolve some ongoing issues.

incredible customer assistance! 5 out of 5

I've been using the Wholesale Gorilla app for almost 2 years. You can tell the developers understand B2B as it has been well thought out and more than meets our needs. Further, the customer service is absolutely exceptional. I recently reached out with a question and Clementine was quick to respond and went above and beyond helping me with a custom tailored response. I would definitely recommend this app!

Super application que nous utilisons depuis plusieurs années. Simple d'utilisation, avec des possibilités étendues aux différents besoins et évolutions de l'entreprise. Le service client est très efficace et sympathique. Un grand merci à toute l'équipe de Wholesale Gorilla <3 greetings from Paris

Weve been using WG for 6 years and they’ve had consistently great customer service and tech support. It’s easy to use and reliable. Highly recommend.

Super helpful customer services

The support team at Wholesale Gorilla has been absolutely phenomenal! All of our questions are answered promptly and in great detail, and helpful links and tips are provided by the team, as well. Huge thank you to Clementine and the rest of the Wholesale Gorilla support and install teams! We have been using the Wholesale Gorilla app for years, and will continue to!

As a merchant you should know that beyond the functions you would expect from the app, (that are grea!) the customer support is one of the best I experienced. Serhii answered my questions, understood what I needed and tweaked in no time to help my customers experience.

The APP does it's job as it's described. I had some issues importing the CSV with the group prices which Clementine promptly help me

We've been using this app for longer than I can recall and I can't say enough about the customer service. Any time I have an issue, often a user-generated issue (not a problem with the actual app), I get a prompt, thorough and friendly response and it gets resolved ASAP. In this day and age, to be able to actually communicate with a person in a timely manner is a huge win! The BEST customer service, hands down!

We've been using wholesale gorilla for 10+ years, and their team are always responsive when we need support with the app or questions. Times when updating our theme causes the app to have some quirk, we email their support and they have it fixed in under 24 hours! Thank you!

Loving the ease of this program–it's user friendly, there's additional info available when you get stuck (because even the most user friendly apps can get beginners tripped up), and the team is super responsive and clear with direction. We've been using it for about a month now and I've changed the theme, menu, and other backend switches that have gotten other programs snagged before, and wholesale gorilla has kept up with me–I'm thoroughly impressed. I've pretty much tried every B2B app available in the Shopify store, to include using dev programs to create rules (which worked well and is very dev heavy / you have to be on top of it because you fix it if something snags) and this has been the one our team has been able to get into flow with on the front end. 10/10 recommend! Shauna

Love Wholesale Gorilla. I have no experience and found it very user friendly and easy to install.