All reviews

Rating Breakdown

  • 5
    86% (246 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (8 ratings)
  • 2
    2% (5 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 97% (278)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2023

This apps works as advertised and has truly excellent customer support. Two different representatives helped me on separate occasions promptly & successfully.

Store

Joju

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found our support helpful. Happy to help further as needed.

5 / 5 Share

Aug. 22, 2023

We love this app! Super easy to onboard new wholesale accounts and the customer support is always excellent! Highly recommend using this app for your wholesale needs!

Using app

About 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review! We're always happy to help, and we now offer chat support too!

5 / 5 Share

Aug. 16, 2023

I absolutely love this app. Its flexibility makes it fantastic to cater to your business needs. Everything I was trying to accomplish on my wholesale page was possible with Wholesale Gorilla. The support team and customer service is impeccable and they really strive to help you. I feel it is at the core of their business model. I have spoken to Clementine multiple times and she's not annoyed with me yet :) I am not very savvy with Shopify... I felt the set up was very easy and when I got stuck, help was very easy/quick to get. I think I waited 30 seconds or less each time. Thanks for all the help and support. I highly recommend this app! Melissa

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback, Melissa! We're glad you're finding our app helpful and easy to use. Our support team is always happy to help, and we're excited to bring you even more great features soon.

5 / 5 Share

March 13, 2025

The app is simple to use and their customer service is amazing. The app has allowed us to quickly and easily support our wholesale clients to the tune of over $750K.

Using app

About 6 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 31, 2023

This is the best B2B app I have found by far. They have a great process of setting it up on your theme template and the rest I was able to set up with ease. The only thing I have to do is set up tier pricing and it will be everything we wanted Customer service is amazing and will do whatever they can to help you out.

Using app

3 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you! We're always working to improve and have some exciting new features on our roadmap that we'll be releasing soon. Thank you for being a Wholesale Gorilla customer!

5 / 5 Share

July 10, 2023

amazing customer service. Great app as well. My customers can easily sign up and be classified as wholesale customers. Very easy to use interface

Store

JNI Wholesale Makeup & Cosmetics Distributors

Using app

8 months

Developer Reply

Thanks! We're glad to hear that you're finding our app easy to use. We're particularly pleased that you've chosen to subscribe to our Pro plan, as this will give you access to even more features and benefits.

5 / 5 Share

June 28, 2023

The wholesale gorilla app works great for our webshop with wholesale and retail customers. It makes it very easy to set different wholesale conditions, while using the same inventory and product information. Besides the support team is great and is also willing to implement small custom preferences. We are a fan!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, especially for mentioning how easy our app is to use. We're glad you're enjoying it! We continue to add new features and functionality, and we're excited to share them with our customers in the near future. In the meantime, please let us know if we can help further.

5 / 5 Share

June 20, 2023

This app is perfect for our wholesale needs. Ann is also a great customer support and very responsive.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We are glad to hear that you are enjoying the app and are excited to see it help your business grow. We look forward to continuing to work with you to help you achieve your business goals.

5 / 5 Share

June 20, 2023

I've been using this app for almost a year and couldn't be happier. It was easy to set up, it works well for me and my customers, and customer support is always helpful and quick to respond.

Using app

12 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for the feedback! We are thrilled that Wholesale Gorilla has been a valuable part of your business. We value your continued patronage and look forward to helping you continue to grow your business. Please do not hesitate to contact us if you have any questions or need assistance.

5 / 5 Share

June 16, 2023

Excellent support. We have been using for a few years and have only had a couple of issues and they were both resolved quickly. The best wholesale solution I could find. Lots of options to fit multiple needs we have.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear that you are enjoying Wholesale Gorilla, and really appreciate you taking the time to share this review with us and the community! We are pleased to hear that our support team was of help, and are committed to assisting further if ever needed. Wishing you all the best, The Wholesale Gorilla Support Team

5 / 5 Share

June 1, 2023

Super great, clear, fast tech support. Great app and support. Gorilla people have never been less than wonderful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Friendly and helpful support. They just carried out 2 new installations for us and a tune up of one of our existing installs we have had running sucessfully for the past couple of years. All updates ready by the time I arrived next morning. Would definitely recommend them.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Go above and beyond to fix any issues. Great app that we don't have to look at often it just works in the background exactly as needed

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2023

I've tried so many apps to help sell wholesale on my shopify and this is the only app I found that had all the functionality I needed. Support have been very helpful and kindly answered all my questions promptly. Recommend :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

We are very happy with their service and got everything we need so far. Skilled and accommodating customer service.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 29, 2023

10 STARS!!! If your company is looking for a Wholesale App to connect to your Shopify, Look no further. Gorilla Wholesale is YOUR ANSWER! We recently had to opportunity to work with this amazing company developing and incorporating more options for your wholesale needs. If you happen to have a company that handles your own inventory for retail and wholesale and can not find an app that keeps your inventory tracking separate, THIS APP WILL NOW HANDLE YOUR NEEDS! No need in paying for a second store or a costly app that does not provide you with the specific needs that you are looking for to handle all your business from one Shopify store. This NEW AND IMPROVED app does it all and MORE! We are a small company that offers retail and wholesale and had been struggling for months and months trying to find an app that we could allow our wholesalers to place orders with us but we did not want the wholesalers to take from the retail inventory that we personally control in our warehouse. We downloaded several apps that we thought would work but were unsuccessful including Gorilla wholesale, the difference was, Gorilla wholesale listened to our specific needs. Gorilla wholesale realized after speaking with us that there was not any wholesale app out there to fit the needs of small companies such as ourselves looking to handle retail and wholesale from one store without messing up our inventory and diligently worked side by side with us PERFECTING AND IMPROVING their app. We can not brag about their customer service enough! Every single question was answered in a timely manner. If there was a problem, you better believe they found the solution. Hands down, without a doubt, we will be a forever client! 1000% Recommend Wholesale Gorilla for these folks don't Monkey Around!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

We love the versatility of the app - easy to use and an inexpensive way to get B2B go. Also their support is great!

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 14, 2023

Wholesale Gorilla has been excellent for us so far and their customer support has been nothing but terrific. Due to a recent update with shopify, the auto send invoice has not been working for us but that has not been a big deal. I do wish there was more customization allowed but I know they are working hard on it and there is no other app that could do what we need Wholesale Gorilla to do.

Store

Define

Using app

7 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Feb. 28, 2023

Helpful and fairly responsive, does the dev work for us! We previously had a separate Shopify store, and this has saved us time and effort transferring inventory to different warehouses. Our retailers also love it because they don't want to have to go to multiple sites to view what's available. So far, so good with this app!

Using app

26 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 27, 2023

Does just about everything I could ask for, and the service is terriffic! Their email reply to me bounced and Ann went out of her way to email again to make sure I got the reply. Super easy setup, user friendly, and really fast integration. 10/10 would absolutely recommend!

Using app

About 1 month

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your kind review and for being a Wholesale Gorilla customer!