All reviews

Rating Breakdown

  • 5
    82% (226 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (9 ratings)
  • 2
    2% (5 ratings)
  • 1
    6% (17 ratings)
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5 / 5 Share

Nov. 29, 2021

When I was looking for a wholesale app that had all the benefits I needed for my e-commerce site, Wholesale Gorilla was absolutely the best! I have been very happy with all features is has to offer as well as the incredible customer service. Any time I have a question, they are extremely knowledgable and I always get an answer back in a timely matter. I am very happy with this app and highly recommend it.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Update-Wholesale gorilla contacted me and everything was fixed within a few hours. Excellent customer service. **When this app was installed the person doing the work trashed the code for the product pages. All my product photos are hidden. I've had to hire someone to fix the problems.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I tested the app and it worked great, however, the use case didn't fit our need so we're no longer using it. I must say though that the app functioned great and the support team was awesome! I recommend the app if it fits your need.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Great app for our wholesale customers. Instructions are easy to follow and customer support is great! I wish it was a little more customizable but overall it is pretty good: you can add/remove products and collections and you can easily manage discounts. The quick order form is a nice touch too! I totally recommend.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

This app has been a breeze to work with. Simple integration and amazing customer support when needed. I highly recommend to those whose need to create an alternative solution to sell to your wholesale customers as Shopify Premium is pricy.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

This app was everything we were looking for and works perfectly with all the other things we wanted our site to do! No hiccups or bumps, they did all the installation in just a few hours and we were up and running! It does even more than we needed and now we have even more options for wholesalers! Customer service has been responsive, friendly, and informative! Its amazing having an app made by people who run a wholesale shop - they thought of everything.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Still figuring it out but so far so good. Super helpful and expedient customer service is making it much easier to get up and running.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2021

Super easy way to set up and operate a Wholesale Store on the backend of your Shopify store without having to sign up for Shopify Plus! The Gorilla Wholesale team is very responsive and helped us work through any questions or missteps we had.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

This app is working well for us so far. The customer services team are excellent and come back to you quickly to resolve any queries.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2021

Very happy and satisfied with the app, the customer service and the quality of work. Whenever we need help or some adjustments, we can count on their support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2021

For the money it's fantastic. The best thing is that there are no pay walls to worry about, for one fee you all the features you could want. Very very happy

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 22, 2021

If you need wholesale functionality this app does everything you could want in a simple and straightforward way. Customer service is excellent- Zach especially helpful - quick and clear response to any queries I had. Beats having to set up a separate site in Shopify for wholesale - that's for sure! I do not hesitate to recommend this app.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2021

This is the best wholesale app available. We spent a considerable amount of time testing other apps that all had at least one issue that prevented us from using them. I would strongly recommend not wasting time as we did, install this app and you will not be disappointed. Customer support is also the best experience we have had so far with any shopify app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Using the app is easy with great documentation. We had a few issues with setup and contacted support, they were helpful in getting them resolved. Support replied in a timely fashion as well.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2021

WSG works exactly as advertised. We're using it on a dedicated wholesale storefront for the additional features (aside from applying wholesale pricing) such as Quick Order Form, product exclusion, wholesaler signup, backend wholesale order creation, volume discounts, and more. Clementine has been extremely helpful and friendly and responds to requests swiftly. Keep up the great work!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Thank you SO much wholesale gorilla I love your product and service SO MUCH, you guys are always so nice and helpful and that is SO rare these days! I truly appreciate you all! I cannot add a new review because I have already removed the app. Not because it is a bad app, exactly the opposite. We would still be using them if we werent closing our business! This company is the BEST company I have worked with in my time on Shopify. The customer service is top notch and the app was so valuable to us! We appreciate everyone at Wholesale Gorilla!

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2021

I'm super happy with the app and the customer service.. I asked on little question and they came back super fast with exactly what i needed.. 5 stars

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

It's a fantasic product easy to use and most importantly support is fast and reliable. Great work team.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2021

Does everything we wanted our past wholesale apps to do. Thank you! Ran into an issue where requests for help weren't being responded to but it quickly got fixed after they realized our requests were being sent to their SPAM folder (see old comment below) -------- In the exact same boat as the previous comment. Love the app but we've submitted numerous requests for help recently that have not been answered. Sent them from several different email addresses. Please respond or we will have to move on. This has become extremely frustrating.

Store

Baleen

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm glad you're enjoying the app! I'm sorry about the frustration you experienced when trying to contact us. It looks like our ticketing service was incorrectly flagging the email you reached out to us from as a potential spam email. Sorry about that! We've reached out to you via email, and are happy to help you with any other issues you may have there. Thanks, Matt

5 / 5 Share

March 31, 2021

Wholesale Gorilla is a powerful tool for those looking to sell wholesale on their site! I recently added wholesale sales to my business and was looking for an easy, all-in-one solution that would integrate into my existing Shopify site. It streamlines the wholesale customer application and account set-up process, helps you create special pricing for wholesale customers, includes a easy Quick Order Form to help customers order or re-order multiple products in one form, and offers options with customizable messages for wholesale customers, setting orders rules (minimums, maximums, multiples), and shipping options. It is a powerful app and I highly recommend it. I have a unique theme for my site and Wholesale Gorilla's customer support went above and beyond to help me to add the app functionality to my existing theme. If you have any questions about setting up the app, be sure to reach out to them. They were responsive and helpful. I am very excited to start using this app for my wholesale accounts, thank you Wholesale Gorilla!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0