All reviews

Rating Breakdown

  • 5
    11% (88 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2024

We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.

Using app

About 7 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for these kind words - and for using our app since 2017!! We really appreciate your commitment to our product :) - Emily, Head of Support

5 / 5 Share

Sept. 10, 2024

This app helps us sort out B2B sales in an efficient way. I wouldn’t say it’s perfect, but pretty close. Helpful customer service from Orbit and easy to install.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thanks so much for this review :) I appreciate your honest review, and have sent you a follow-up in case you'd like to share more detail about your feedback! - Emily, Head of Support

5 / 5 Share

Sept. 6, 2024

I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review! - Emily, Head of Support

5 / 5 Share

Sept. 2, 2024

Kay was super helpful and got to the bottom of our issue quickly.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support

5 / 5 Share

Aug. 25, 2024

Very fast and great support

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

I'm so happy to hear this, thank you for sharing! - Emily, Head of Support

5 / 5 Share

Aug. 20, 2024

Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!! - Emily, Head of Support

5 / 5 Share

Aug. 13, 2024

Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.

Using app

Over 6 years

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for this review. It really means a lot to us! - Emily, Head of Support

5 / 5 Share

Aug. 6, 2024

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Using app

Over 6 years

Total reviews

3

Average rating

4.3

Developer Reply

Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support

5 / 5 Share

July 29, 2024

If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support

5 / 5 Share

July 24, 2024

Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support

5 / 5 Share

July 22, 2024

App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear we were able to get everything sorted out for you!! - Emily, Head of Support

5 / 5 Share

July 12, 2024

Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support

5 / 5 Share

July 10, 2024

Very easy to use and excellent support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much!! - Emily, Head of Support

5 / 5 Share

July 9, 2024

amazing application !!! Thank you very much and your customer service is amazing very fast response !!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! - Emily, Head of Support

5 / 5 Share

July 3, 2024

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star rating! - Emily, Head of Support

5 / 5 Share

July 2, 2024

Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this review!! I really appreciate it :) - Emily, Head of Support

5 / 5 Share

July 1, 2024

I shopped around for a while before choosing the app we wanted to use for B2B. This app covers all areas that we needed and is easy to set up. The response time to my many questions has been very fast. Thank you Kay for all the help. Even being in Australia the response time was quick. I feel confident in sharing the B2B access with our wholesale customers now. I would recommend this app to anyone wanting to sell wholesale without needing expensive software or Shopify Plus.

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Wow thanks so much for this glowing review. I'm so happy to hear you chose us! - Emily, Head of Support

5 / 5 Share

July 1, 2024

We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support

5 / 5 Share

June 28, 2024

I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response

Store

AE CAR

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support

5 / 5 Share

June 27, 2024

Great app. Does exactly what we needed but more than that the support is unparalleled. I really can't express my gratitude enough to the team for getting my stores up and running with customization.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

I'm so happy to hear this, thanks for sharing such great feedback about my team! - Emily, Head of Support