B2B Wholesale Hub
The B2B Wholesale Hub app has received overwhelmingly positive reviews from users. Customers appreciate the app's functionality in offering custom pricing, managing B2B features, and providing excellent customer support. The support team, particularly individuals like Jack, Rob, Kay, and Sara, have been highlighted for their responsiveness, knowledge, and willingness to go above and beyond to assist users. Users also praise the app for its ease of use and effectiveness in setting up wholesale pricing and discounts. However, there are a few negative reviews mentioning issues with app functionality, high pricing, and delays in customer support responses.
DE BESTE APP MET DE BESTE SERVICE 5 STARS!!!!
I have had mixed experiences with this app over the may years I have used it and just got my faith back in it after Rob went above and beyond to fix some code and answer my many questions abut a wholesale code that was showing up to all customers on my shop app! It was not the apps fault at all but my web builders error. He also helped me fix shopify's buggy new log in integration. Thank you Rob! Sticking with this app seems customer support has gotten much better than in the past.
We've use the app for many years. It's very helpful! It offers a crucial, but rather limited functionality that extends Shopify into discounting based on Customer tags. It's crucial because Shopify's internal discounting tools are limited and don't allow us to reflect our discounting logic on those discounting tools. It's limited because it requires significant manual labor of managing the tags that trigger the discounts. It really needs to be updated to read Company Metafields, which is a great place to hold data about a Company, and apply it to the Customer Profiles. Supporting B2B features that Shopify introduces is a crucial part of the work of this app. I will try to update this review if they support the new B2B Companies features of Shopify.
We've been using this app for a while and are very happy with it. When I ran into an issue with a CSV upload, the customer support team helped me right away. Jack was incredibly patient and worked with the developers to resolve the problem successfully. Excellent support and a great app overall. Highly recommended!
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