B2B Wholesale Hub for Shopify

B2B Wholesale Hub

Wholesale & B2B pricing, retail and wholesale in one store
Rating
4.7
Feedback
677
Reviews
Chart
#183
Shopify

All reviews

5 / 5 Share
June 2, 2026

We've been using this app for a while and are very happy with it. When I ran into an issue with a CSV upload, the customer support team helped me right away. Jack was incredibly patient and worked with the developers to resolve the problem successfully. Excellent support and a great app overall. Highly recommended!

Store Using app Total reviews Average rating
5 / 5 Share
June 1, 2026

Store Using app Total reviews Average rating
Papillon International Inc. Over 4 years 1 5.0
5 / 5 Share
May 29, 2026

Great app! we use for custom pricing.

Store Using app Total reviews Average rating
Smoke Tokes Over 5 years 1 5.0
5 / 5 Share
May 21, 2026

I just want to say how fantastic the B2B Wholesale Hub team is! They always go above and beyond to help, and it’s an absolute pleasure working with them. With their assistance, this app adapts perfectly to all my B2B store needs. I’m extremely happy so far—currently testing everything, and I’m confident I’ll soon make the decision to use this app long-term!

Store Using app Total reviews Average rating
TeMix About 1 month 3 5.0
5 / 5 Share
May 19, 2026

Store Using app Total reviews Average rating
Rotary Hospitality 1 day 1 5.0
5 / 5 Share
May 13, 2026

Store Using app Total reviews Average rating
Publications Chrétiennes Almost 4 years 1 5.0
5 / 5 Share
May 12, 2026

Store Using app Total reviews Average rating
Walk Wheel Cycle Trust Shop Over 4 years 1 5.0
5 / 5 Share
April 29, 2026

Wholesale Hub has been a huge win for us; it's made it easy to offer our customers custom pricing along with some solid added perks. I did run into a hiccup today, but their support team came through. Rob was incredibly patient, walked me through everything, and made sure I actually understood the solution instead of just handing me a quick fix. Excited to keep building out our store with this app.

Store Using app Total reviews Average rating
Arc Solutions, LLC Over 1 year 3 5.0
5 / 5 Share
April 23, 2026

Jack was super helpful, knowledgeable, and quick to respond to my questions. He even sent along a video recording and screenshots which made it super simple for me to understand what I needed to do. Great customer service!

Store Using app Total reviews Average rating
Erika M. Powell Textiles Almost 3 years 1 5.0
1 / 5 Share
April 7, 2026

Absolutely awful customer service. I've sent in several help tickets because the app keeps throwing the exact same message at me: 'Install error. There’s been an issue with your install. Our support team is having a look, and we’ll be in touch via email ASAP.' What a joke. Nobody has reached out, and there's zero option for live chat. It's been days since my first request, and I can clearly see on the admin panel that they haven't even opened my tickets yet. Completely unacceptable!

Store Using app Total reviews Average rating
MV hair and beauty Over 1 year 7 3.9
Developer Reply

Hi, we do have live chat, available Mon - Fri from 10am to 5pm EST. We are based in Canada. We have responded to your messages and have had a few conversations over the past month with you! I'm not sure why your admin panel is showing that we haven't opened your tickets but I've sent you a few messages today checking in on that. Looking forward to your response. - Emily, Head of Support

5 / 5 Share
March 31, 2026

Great work! Can not recommend the app and the team enough. We asked for a little support in migrating the app over to a new theme. Rob was on hand through the entire process, going above and beyond to ensure the installation was successful. Thanks again!

Store Using app Total reviews Average rating
Country Kitchenware Supplies Ltd About 4 years 2 5.0
Developer Reply

Thank you so much, I really appreciate this review! - Emily, Head of Support

5 / 5 Share
March 25, 2026

The support from these guys is amazing,, super speedy, super can do. Always on hand. We love this app

Store Using app Total reviews Average rating
Nordic Walk Store Over 8 years 1 5.0
Developer Reply

Thank you so much! - Emily, Head of Support

5 / 5 Share
March 15, 2026

Using this app for years. Best service and works great.

Store Using app Total reviews Average rating
Polvos Holi Over 5 years 2 3.5
1 / 5 Share
Feb. 27, 2026

Expensive and leech-like

Store Using app Total reviews Average rating
Ethereal Earth 9 months 1 1.0
Developer Reply

Hi, I'm sorry to hear you've had such a negative experience. I've sent you two messages over the past few weeks about this - hoping I can change your experience. Looking forward to hearing from you! - Emily, Head of Support

4 / 5 Share
Feb. 19, 2026

B2B wholesale app is fantastic! It was easy to setup and we are now getting easy B2B orders through our website. If I have any questions, the chat team are very responsive. I liked the app so much that I wanted to use it for another store I manage, however at present new customers cannot use the order minimums function while it is being worked on. I've contacted chat but there's no date for when it will be ready, so sadly I am going to have to get another b2b app for that client.

Store Using app Total reviews Average rating
Bio Gold New Zealand 21 days 3 4.7
5 / 5 Share
Feb. 10, 2026

Store Using app Total reviews Average rating
Sahara Snacks Wholesale About 1 month 1 5.0
2 / 5 Share
Jan. 23, 2026

I installed the app because of the good reviews. Unfortunately, the app is underdeveloped in many respects. While the support team is helpful, the programmers behind it are unable to implement the essential functions for B2B trading. The price of €99/month is completely unreasonable – far too high. We unfortunately invested many hours trying to install the app and now still have to look for an alternative.

Store Using app Total reviews Average rating
être belle Cosmetics 12 months 7 4.6
Developer Reply

I'm sorry to hear you've had a disappointing experience. It sounds like the main issue was due to an incompatibility with another app blocking ours. The $99 fee is also our Premium subscription, we recommend for your needs switching to the $39 plan! I've sent you an email with more detail, hope to hear from you. - Emily, Head of Support

5 / 5 Share
Jan. 22, 2026

responsive and helpful support team!

Store Using app Total reviews Average rating
Welp Hatchery 13 days 2 5.0
5 / 5 Share
Jan. 20, 2026

Very quick and helpful support. The team responded fast and handled everything in a professional and friendly manner. Thank you!

Store Using app Total reviews Average rating
Made In Japan UK Over 2 years 1 5.0
Developer Reply

Thank you so much for this review! - Emily, Head of Support

5 / 5 Share
Dec. 3, 2025

Very helpful when experiencing initial setup and extremely grateful for the help! Super quick responses too. This app has resolved many issues that we had and will be great going forward.

Store Using app Total reviews Average rating
Mountain Adventure 13 days 1 5.0
Developer Reply

I'm so glad to hear you had such a great experience with our support team! - Emily, Head of Support

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