B2B Wholesale Hub
Seamlessly offer B2B wholesale & retail pricing in one store
Rating
4.7
feedback
791
chart
#451
All reviews
Rating Breakdown
Review RSS Feed
Sept. 25, 2024
I am only new to this app however so far the support team have been outstanding in getting me up and running Thanks guys I really appreciate the help :D
I'm so glad to hear this!! We're here for you if you need more assistance :) - Emily, Head of Support
Sept. 24, 2024
We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.
Thank you so much for these kind words - and for using our app since 2017!! We really appreciate your commitment to our product :) - Emily, Head of Support
Sept. 10, 2024
This app helps us sort out B2B sales in an efficient way. I wouldn’t say it’s perfect, but pretty close. Helpful customer service from Orbit and easy to install.
Hi! Thanks so much for this review :) I appreciate your honest review, and have sent you a follow-up in case you'd like to share more detail about your feedback! - Emily, Head of Support
Sept. 6, 2024
I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!
Thank you so much for this review! - Emily, Head of Support
Sept. 2, 2024
Kay was super helpful and got to the bottom of our issue quickly.
I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support
Aug. 25, 2024
Very fast and great support
I'm so happy to hear this, thank you for sharing! - Emily, Head of Support
Aug. 20, 2024
Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.
Thank you!! - Emily, Head of Support
Aug. 13, 2024
Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.
Thank you so much for this review. It really means a lot to us! - Emily, Head of Support
Aug. 6, 2024
The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x
Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support
Aug. 6, 2024
This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.
Thank you!! - Emily, Head of Support
July 29, 2024
If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!
WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support
July 24, 2024
Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.
Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support
July 22, 2024
App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this
Glad to hear we were able to get everything sorted out for you!! - Emily, Head of Support
July 12, 2024
Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.
I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support
July 10, 2024
Very easy to use and excellent support!
Thanks so much!! - Emily, Head of Support
July 9, 2024
amazing application !!! Thank you very much and your customer service is amazing very fast response !!!
Thank you so much for the review! - Emily, Head of Support
July 3, 2024
Terrible support. I've submitted multiple requests to the support team, as I keep getting an error from the app saying that "Install error There’s been an issue with your install. Our support team is having a look, and we’ll be in touch via email ASAP." No one gets back to me. There is no live chat. It's been so long since I have submitted the request and I can see on the admin panel that they haven't even logged in, to check out the issue!
Hi - I'm sorry to hear you're having trouble getting in touch. We responded to your message yesterday with a fixed install, I believe our messages may be hitting your spam inbox. Please have a look there. Additionally, we do have live chat support, so please open your app and chat with us ASAP - we are online right now. Thank you! - Emily, Head of Support
July 2, 2024
Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries
Thank you for this review!! I really appreciate it :) - Emily, Head of Support
July 1, 2024
I shopped around for a while before choosing the app we wanted to use for B2B. This app covers all areas that we needed and is easy to set up. The response time to my many questions has been very fast. Thank you Kay for all the help. Even being in Australia the response time was quick. I feel confident in sharing the B2B access with our wholesale customers now. I would recommend this app to anyone wanting to sell wholesale without needing expensive software or Shopify Plus.
Wow thanks so much for this glowing review. I'm so happy to hear you chose us! - Emily, Head of Support