B2B Wholesale Hub
All reviews
Using this app for years. Best service and works great.
Not compatible with any Ajax Cart/Drawer/Popup and the warning will only show after selecting a plan.
Hi, I'm very sorry to hear that you encountered this limitation, and that it was not made more clear within the app. I wanted to let you know that this has already been addressed. The app does now work with AJAX carts! If you want to get in touch, or if you want try the app again and need a hand, please email us at [email protected]. You can also contact us via our live chat in-app. We're primarily online 10-5 EST, Monday through Friday, and we will always reply to a chat as quickly as possible. Rob - T2 Technical Support Specialist.
Expensive and leech-like
Hi, I'm sorry to hear you've had such a negative experience. I've sent you two messages over the past few weeks about this - hoping I can change your experience. Looking forward to hearing from you! - Emily, Head of Support
B2B wholesale app is fantastic! It was easy to setup and we are now getting easy B2B orders through our website. If I have any questions, the chat team are very responsive. I liked the app so much that I wanted to use it for another store I manage, however at present new customers cannot use the order minimums function while it is being worked on. I've contacted chat but there's no date for when it will be ready, so sadly I am going to have to get another b2b app for that client.
I had some set up issues. They handled it super quickly. After using another app and experiencing dependability issues, this app is a breath of fresh air.
I installed the app because of the good reviews. Unfortunately, the app is underdeveloped in many respects. While the support team is helpful, the programmers behind it are unable to implement the essential functions for B2B trading. The price of €99/month is completely unreasonable – far too high. We unfortunately invested many hours trying to install the app and now still have to look for an alternative.
I'm sorry to hear you've had a disappointing experience. It sounds like the main issue was due to an incompatibility with another app blocking ours. The $99 fee is also our Premium subscription, we recommend for your needs switching to the $39 plan! I've sent you an email with more detail, hope to hear from you. - Emily, Head of Support
responsive and helpful support team!
Very quick and helpful support. The team responded fast and handled everything in a professional and friendly manner. Thank you!
Thank you so much for this review! - Emily, Head of Support
Very helpful when experiencing initial setup and extremely grateful for the help! Super quick responses too. This app has resolved many issues that we had and will be great going forward.
I'm so glad to hear you had such a great experience with our support team! - Emily, Head of Support
App works great, and if anything comes up, the customer service is actually super helpful.
Very pleased to hear this. Thank you for sharing!! - Emily, head of Support
Installation process was simple and support from their team has been excellent so far.
Thank you for leaving us this review! - Emily, Head of Support
Amazing customer service. The integration with Shopify has been great.
Thank you so much! - Emily, Head of Support
Just dowloaded the App. So far, so good. Specially the support from the chat to make everything happened quiet quickly!! Really Great... First time I have a so smooth experience with support service. Congratulations!
Wow thank you so much for sharing your experience here! I really appreciate the kind words! - Emily, Head of Support
Fast detaield responses to questions. We love the feature of being able to set a price for wholesale we do not use the percentage option we use the price. The app is easy to navagate. Recommend adding to your store.
Thank you!! - Emily, Head of Support
LOVE IT! Super helpful. Once you realize the simplicity of it, you can't beat it if you are offering both retail and wholesale on the same Shopify site. A+++
Amazing!! Thank you so much for this review! - Emily, Head of Support
I have found the customer service within this ap to be outstanding (thank you so much Kay!). While I specialize in my field, by field is not technology and Kay was very supportive, explaining the options simply and easily and then helped with the options. I'm very grateful
Offer excellent and quick support by reps that are very knowledgeable. Kay was wonderful and handled my queries efficiently and explained solutions in a way that I could understand. Kay even noticed areas of my website that were not set up correctly that would have prohibited my customers from accessing their applicable discounts. Five stars!
Very helpful, I tried for months to fix a problem myself and after speaking to a rep within minutes my wholesale problems were beggining to be solved. Thank you so much for all your help.
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