B2B Wholesale Hub
Seamlessly offer B2B wholesale & retail pricing in one store
Rating
4.7
feedback
672
chart
#371
All reviews
Review RSS Feed
Aug. 28, 2025
Awesome app. Had a setup issue (my error), sent a request which was answered in minutes and sorted in minutes. Absolutely recommend this app. Thank you.
I'm so glad to hear this, thank you so much for sharing your experience! - Emily, Head of Support
Aug. 28, 2025
The app works like a charm and the customer service is fantastic!
Thank you so much!! - Emily, Head of Support
Aug. 27, 2025
Jack in support is awesome. Orbit is always extremely on top of things and have been great to work with.
Thank you so much!! Will pass these kind words along to Jack :) - Emily, Head of Support
Aug. 26, 2025
Thank you so much for the great support!! Kay and her team quickly jumped into action in helping fix some settings on my online store to help things run as they should. She sent a video showing me exactly what to do to correct it. I appreciate all she did and so quickly. She even did a follow up to make sure things were still going well! Best support I have ever worked with! Great big high five to Kay and her team!
Aug. 12, 2025
I have had an amazing experience using this app. I wanted to be able to offer custom tiered pricing to certain customers as well as net payment terms. I am by no means a computer genius but Kay and the team have been so helpful in explaining things to me as well as setting it all up for me so I haven't had to try and figure it out on my own. The customer service is so thorough and very responsive. I would 1000% recommend this app to anyone looking to upgrade their website.
Wow I'm blown away by this.. I appreciate you taking the time to write this glowing review of Kay and our product! Thanks so much! - Emily, Head of Support
Aug. 8, 2025
Good app and great customer support. Appreciate the lightening fast help from Sara in fixing the latest issue
Thank you so much for leaving a review! - Emily, Head of Support
Aug. 8, 2025
Rob was able to figure out an issue that I was having within the theme of my shop and fix it for me asap!
So happy to hear this, will pass the feedback along to Rob! - Emily, Head of Support
Aug. 7, 2025
This app is a real lifesaver for my business where I offer both wholesale and distributor discounts. The support staff is always quick to respond to make sure that I've got everything set up just the way I need it.
Aw I'm so glad to hear this, thank you for sharing! We are always here for you! - Emily, Head of Support
July 31, 2025
Excellent app. Does exactly what I need it to do to offer wholesale pricing to my wholesale customers. Support is excellent - really quick to assist via chat.
Thanks so much for leaving this review, and for chatting in!! - Emily, Head of Support
July 30, 2025
I am very satisfied with the app — we use it for several of our online stores. The customer service is very kind and helpful — they respond quickly and resolve any issues. Special thanks to Sarah, who helped us solve our problem.
Thank you so much for sharing! Will be passing this feedback along to Sara! - Emily, Head of Support
July 29, 2025
I am a brand new user and just attempted an install without assistance. Unfortunately, something went wrong. However, the team at B2B Wholesale was immediately on the issue and resolved the problem almost immediately. I am hopeful that the level of support continues and that I can get this product set up successfully, maybe with some assistance from this fantastic team!
I'm so happy to hear my team was able to resolve this so swiftly for you! We put a lot of effort into making sure issues are resolved super quickly, so glad to hear you appreciated it :) - Emily, Head of Support
July 11, 2025
The app works well once you know how to drive it, and Kay is always there to help and answer any questions that I have. I highly recommend trying this app out.
So happy to hear this, will pass this feedback along to Kay! Thank you for sharing! - Emily, Head o Support
July 10, 2025
Great, fast customer service, would recommend!
Thank you!! - Emily, Head of Support
July 2, 2025
I’m truly grateful for the amazing support team! They took the time to walk me through every step patiently and carefully. Their responsiveness and dedication were impressive, and they made sure everything was set up exactly as I needed. I’m very happy with the result and really appreciate their professionalism and kindness. Thank you so much for your outstanding support!
Thank you so much, we really appreciate it! - Emily, Head of Support
June 24, 2025
The app is dead simple to set up, yet extremely powerful in its ability to apply discounts at varying levels. My business is really growing after migrating to Shopify along with our decision to deploy B2B Wholesale Hub to handle our B2B side. While the app is great, the support is even better. I submitted an issue that I was seeing outside of their listed support hours. Within minutes I heard back from support. We clarified the issue and another few minutes later the issue had been escalated to Shopify, as it was a Shopify issue not an app issue. I can't speak about how confident that makes me in using this app. Thank you so much!!
Wow I really appreciate the detail you put into this review. It means so much to me that you took the time to describe your positive experience. Thank you! - Emily, Head of Support
June 19, 2025
The technical support provided by the team is excellent. They respond promplt and go above and beyond. Thank you B2B Wholesale Club
Thank you so much! - Emily, Head of Support
June 6, 2025
Great app, simple to use. Amazing and prompt support.
Thank you!! - Emily, Head of Support
June 6, 2025
We been using this app for a while. We had issue conflict with retail & B2B customers checking out but Kay worked on the issues & fixed them & we were provided with a video clip to show us how it worked. We are very happy with the services she provided.
Thank you so much for leaving this review! - Emily, Head of Support