B2B Wholesale Hub
Seamlessly offer B2B wholesale & retail pricing in one store
Rating
4.8
feedback
682
chart
#101
All reviews
Review RSS Feed
July 10, 2025
Great, fast customer service, would recommend!
Thank you!! - Emily, Head of Support
July 2, 2025
I’m truly grateful for the amazing support team! They took the time to walk me through every step patiently and carefully. Their responsiveness and dedication were impressive, and they made sure everything was set up exactly as I needed. I’m very happy with the result and really appreciate their professionalism and kindness. Thank you so much for your outstanding support!
Thank you so much, we really appreciate it! - Emily, Head of Support
June 24, 2025
The app is dead simple to set up, yet extremely powerful in its ability to apply discounts at varying levels. My business is really growing after migrating to Shopify along with our decision to deploy B2B Wholesale Hub to handle our B2B side. While the app is great, the support is even better. I submitted an issue that I was seeing outside of their listed support hours. Within minutes I heard back from support. We clarified the issue and another few minutes later the issue had been escalated to Shopify, as it was a Shopify issue not an app issue. I can't speak about how confident that makes me in using this app. Thank you so much!!
Wow I really appreciate the detail you put into this review. It means so much to me that you took the time to describe your positive experience. Thank you! - Emily, Head of Support
June 19, 2025
The technical support provided by the team is excellent. They respond promplt and go above and beyond. Thank you B2B Wholesale Club
Thank you so much! - Emily, Head of Support
June 6, 2025
Great app, simple to use. Amazing and prompt support.
Thank you!! - Emily, Head of Support
June 6, 2025
We been using this app for a while. We had issue conflict with retail & B2B customers checking out but Kay worked on the issues & fixed them & we were provided with a video clip to show us how it worked. We are very happy with the services she provided.
Thank you so much for leaving this review! - Emily, Head of Support
June 5, 2025
Highly recommend this app - it’s simple and easy to use and the questions I did have were answered promptly. Kay is fantastic and always helped action things when needed!
June 2, 2025
Orbit B2B is a fantastic addition to any Shopify store. The platform works seamlessly, and their customer service is responsive and helpful. Most issues are resolved within 24 hours. Their support really enhances the overall value of the product. Highly recommended.
So glad to hear this, thank you for leaving a review! - Emily, Head of Support
June 2, 2025
As a beverage wholesaler, Orbit makes it easy to control what customers see which products and having set pricing for individuals as well. The net terms for checkout is also very helpful to our business. The customer support team is always so friendly and knowledgeable. I recently worked with Jack and I had my issue resolved in no time. I highly recommend this app for your B2B online store needs.
Using app
Over 3 years
Total reviews
1
Average rating
5.0
Wow this is so nice of you, I'm so glad to hear you had such a great experience with Jack. Thank you for sharing!! - Emily, Head of Support
June 1, 2025
If you need to do custom pricing or net terms with your customers, B2B Wholesale Hub is the app to use! Their team is always ready to help with any issues especially when you are switching themes. They make it seamless and ready to go! 100% recommend, best app on Shopify!
Wow, I can't thank you enough for saying such kind words about our app and my support team. It truly means a lot. Thank you! - Emily, Head of Support
May 30, 2025
Great customer service!! Provided easy to follow step by step instructions with pictures!!
May 30, 2025
Jack was super helpful when I needed some questions answered. Stayed online and helped me through the issue! Having great customer service is essential for small companies installing things on their own. Thank you!
Aw thank you SO much for this kind review! Jack is the best and I'm glad you had such a great experience! - Emily, Head of Support
May 27, 2025
Shop is not running yet, but thanks to this plugin and the support, we are just about to go online. Had some help today from the support... worked like a charm.
Amazing, thank you for the review! Good luck with your launch! - Emily, Head of Support
May 21, 2025
We have just set it up and my first impression is that it is great and does everything we need it to. Getting our first discount up and running was intuitive and quick. The set up of the app was easy and customer support was outstanding!
Thank you so much for this review!! I'm so glad it's meeting your need so far :) - Emily, Head of Support
May 20, 2025
This app allows you to manage prices and conditions of b2b sales in an optimal way, especially for merchants who cannot access a Shopify Plus plan. Excellent customer service support that helped us with the configuration.
Thank you for sharing this!! Glad to hear we are able to fit your needs - and your budget! - Emily, Head of Support
May 19, 2025
This is the perfect solution for us, it does just what it says and the support has been impeccable—extremely responsive and prompt with detailed answers that have made integrating this into our site very easy. Definitely recommend.
I really appreciate you sharing this with us! Thanks so much for the review :) - Emily, Head of Support
April 10, 2025
Great app for managing discounts B2B. We were struggling a lot after switching to new theme. Once we sent a help request, Kay was a fast and super helpful support and service. Recommend!
Thank you for this review, super glad to hear that your support experience was such a positive one! Thanks for sharing! - Emily, Head of Support
April 7, 2025
This is the perfect app to create member-only pricing (customer has to log in) to see lower prices at the SKU level. The app works great, I tried 2 others before this and it was a disaster. The install and support from Orbit was outstanding – can't say enough good things.
Thank you so much for this review! I'm so glad to hear the app is working for you :) - Emily, Head of Support