All reviews

Rating Breakdown

  • 5
    9% (71 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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4 / 5 Share

Sept. 30, 2024

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

Using app

Over 7 years

Total reviews

1

Average rating

4.0

Developer Reply

I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support

4 / 5 Share

Aug. 6, 2024

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and they have been able to resolve or answer all our questions along the way.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you!! - Emily, Head of Support

4 / 5 Share

May 30, 2024

Had an issue with wholesale clients stalling and getting an error message on check. Chatted with Alex and he fixed the issue right away.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Big thanks for your review! We're happy to know everything's working smoothly now. - Will, Head of Development

4 / 5 Share

April 10, 2024

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app. Oren

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for this review Oren! - Emily, Head of Support

4 / 5 Share

March 21, 2024

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for this review! I'm so glad to hear that Rob's support got you sorted out. :) - Emily, Head of Support

4 / 5 Share

Feb. 29, 2024

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support

4 / 5 Share

Feb. 13, 2024

Really fast and knowledgeable customer support. Thanks Alex!

Using app

About 6 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much! - Emily, Head of Support

4 / 5 Share

Jan. 27, 2024

The App works very fine and does what it should do reliably. It would be a real improvement if the discounts could be sorted and manually deselected from some functions. Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

Using app

About 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support

4 / 5 Share

Jan. 23, 2024

The app does not work with Shopify Bundles, which is a bummer since we intended to have bundles available for wholesale customers to purchase. However, the app's support team responds extremely quickly and has been very helpful to us so far! The app does everything else we need it to do - automatic discounts to specific collections for customers with a specific tag and hides products/collections from view for retail customers.

Using app

19 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing this feedback. I've passed it along to my product team to review your notes about Shopify Bundles! - Emily, Head of Support