All reviews

Rating Breakdown

  • 5
    26% (177 ratings)
  • 4
    2% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 92% (179)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2025

Highly recommend this app - it’s simple and easy to use and the questions I did have were answered promptly. Kay is fantastic and always helped action things when needed!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Orbit B2B is a fantastic addition to any Shopify store. The platform works seamlessly, and their customer service is responsive and helpful. Most issues are resolved within 24 hours. Their support really enhances the overall value of the product. Highly recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear this, thank you for leaving a review! - Emily, Head of Support

5 / 5 Share

June 2, 2025

As a beverage wholesaler, Orbit makes it easy to control what customers see which products and having set pricing for individuals as well. The net terms for checkout is also very helpful to our business. The customer support team is always so friendly and knowledgeable. I recently worked with Jack and I had my issue resolved in no time. I highly recommend this app for your B2B online store needs.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow this is so nice of you, I'm so glad to hear you had such a great experience with Jack. Thank you for sharing!! - Emily, Head of Support

5 / 5 Share

June 1, 2025

If you need to do custom pricing or net terms with your customers, B2B Wholesale Hub is the app to use! Their team is always ready to help with any issues especially when you are switching themes. They make it seamless and ready to go! 100% recommend, best app on Shopify!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow, I can't thank you enough for saying such kind words about our app and my support team. It truly means a lot. Thank you! - Emily, Head of Support

5 / 5 Share

May 30, 2025

Great customer service!! Provided easy to follow step by step instructions with pictures!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

Jack was super helpful when I needed some questions answered. Stayed online and helped me through the issue! Having great customer service is essential for small companies installing things on their own. Thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Aw thank you SO much for this kind review! Jack is the best and I'm glad you had such a great experience! - Emily, Head of Support

5 / 5 Share

May 27, 2025

Shop is not running yet, but thanks to this plugin and the support, we are just about to go online. Had some help today from the support... worked like a charm.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Amazing, thank you for the review! Good luck with your launch! - Emily, Head of Support

5 / 5 Share

May 21, 2025

We have just set it up and my first impression is that it is great and does everything we need it to. Getting our first discount up and running was intuitive and quick. The set up of the app was easy and customer support was outstanding!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review!! I'm so glad it's meeting your need so far :) - Emily, Head of Support

5 / 5 Share

May 21, 2025

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! - Emily, Head of Support

5 / 5 Share

May 20, 2025

This app allows you to manage prices and conditions of b2b sales in an optimal way, especially for merchants who cannot access a Shopify Plus plan. Excellent customer service support that helped us with the configuration.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for sharing this!! Glad to hear we are able to fit your needs - and your budget! - Emily, Head of Support

5 / 5 Share

May 19, 2025

This is the perfect solution for us, it does just what it says and the support has been impeccable—extremely responsive and prompt with detailed answers that have made integrating this into our site very easy. Definitely recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

I really appreciate you sharing this with us! Thanks so much for the review :) - Emily, Head of Support

5 / 5 Share

May 5, 2025

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this review! - Emily, Head of Support

5 / 5 Share

April 10, 2025

Great app for managing discounts B2B. We were struggling a lot after switching to new theme. Once we sent a help request, Kay was a fast and super helpful support and service. Recommend!

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this review, super glad to hear that your support experience was such a positive one! Thanks for sharing! - Emily, Head of Support

5 / 5 Share

April 7, 2025

This is the perfect app to create member-only pricing (customer has to log in) to see lower prices at the SKU level. The app works great, I tried 2 others before this and it was a disaster. The install and support from Orbit was outstanding – can't say enough good things.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review! I'm so glad to hear the app is working for you :) - Emily, Head of Support

5 / 5 Share

April 3, 2025

Very useful app and great customer service. They provided exactly what I needed in a very timely manner. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience!! - Emily, Head of Support

5 / 5 Share

March 27, 2025

Kay was amazing and helped me with every single problem in detail. She was very responsive and patient, explaining all my options and fixing everything on hurrying so I didn’t have to worry.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Aw I love to hear this! Thanks so much for leaving us this review, I will pass this feedback along to Kay. It means a lot to us. - Emily, Head of Support

5 / 5 Share

March 17, 2025

Great customer support! We've used this app for years and it still meets our needs.

Using app

About 9 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow thanks for using the app for 9 years - that's amazing! I'm so glad you've found value in it and have been so committed. We appreciate you! - Emily, Head of Support

5 / 5 Share

March 11, 2025

Great and fast support!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! - Emily, Head of Support

5 / 5 Share

Feb. 26, 2025

Helpful app for enabling B2B sales with great customer support.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the review! Thank you! - Emily, Head of Support

5 / 5 Share

Feb. 20, 2025

Works great and customer service was a huge help. Very pleased.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this review - I'm happy to hear you had a positive experience!! - Emily, Head of Support