B2B Wholesale Hub

Feb. 26, 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

Feb. 21, 2024

Installing the app and simply duplicating the theme allowed the sale prices to be displayed on the product list page and made the payment settings smooth, which was very helpful. The ability to set detailed discounts for customer tags and collections, as well as add extra fees such as shipping, felt highly versatile. Even when a minor error occurred, contacting support for investigation and correction made the implementation smooth, and I thought it was very good.

Feb. 21, 2024

Great customer service. Helped with some custom code we needed so that their app would work with our website. We have very complex pricing structures for different wholesale groups, plus we often need to check these customers out on POS. This app does it all. Please note, however, that wholesale customers will not be able to use other discount codes.

Feb. 21, 2024

Fantastic app with even better support

Feb. 15, 2024

The B2B Wholesale Club app is pretty straightforward, and offers us the ability to apply discounts with different tags, which is just what we need. What sets this app apart from others is the customer service. This past week alone, I have been on chat with Alex numerous times. The patient, understanding, efficient service I received on each occasion is unlike any other. Alex navigated my questions about this app (and others due to compatibility) with experienced swiftness and was able to tell me exactly what I needed to do to ensure they could fix something on their end. I asked if I could please provide feedback, I am THAT impressed with the customer service I received. Shout out to Jack too, who followed up through email. Thank you!

Feb. 14, 2024

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

Feb. 13, 2024

Really fast and knowledgeable customer support. Thanks Alex!

Feb. 12, 2024

Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.

Feb. 12, 2024

Great app for wholesale pricing. Amazing service! responsive and quick

Feb. 12, 2024

Great service, very helpful. Good app to show the discounted prices with the original price crossed out on the collection and product pages. Just struggling to integrate it with another app that seems to be overriding the product page settings!

Feb. 7, 2024

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Feb. 6, 2024

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Feb. 2, 2024

Great support- app is working well for my needs

Jan. 31, 2024

Customer service was top-notch! They promptly fixed a sync issue after I reached out to them. Totally recommend!

Feb. 3, 2024

New to the app, and ran into some issues with setup. The Live Chat support was great in helping me to get things working and sending pictures and links as needed with the steps. but, Unfortunately, I spoke too soon when I gave this 5 stars. Although the support team works hard, the app itself doesn't support multi-currency, which is somewhat useless to increase sales with B2B. Statistically more people shop when they can see things in their local currency, and not supporting this crucial feature makes the app practically obsolete. This is unfortunate because the ease of use otherwise is great, and sets up wonderfully. If it could only support our largest international customer base.

Jan. 27, 2024

The App works very fine and does what it should do reliably. It would be a real improvement if the discounts could be sorted and manually deselected from some functions. Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

Jan. 23, 2024

The app does not work with Shopify Bundles, which is a bummer since we intended to have bundles available for wholesale customers to purchase. However, the app's support team responds extremely quickly and has been very helpful to us so far! The app does everything else we need it to do - automatic discounts to specific collections for customers with a specific tag and hides products/collections from view for retail customers.

Jan. 22, 2024

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Jan. 18, 2024

Incredible customer service. Highly recommend

Jan. 16, 2024

Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.