All reviews

Rating Breakdown

  • 5
    26% (177 ratings)
  • 4
    2% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 92% (179)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2024

Great app, does what you want it to do, and the support team were very helpful.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

I really appreciate you leaving us this review, and for using the app! - Emily, Head of Support

5 / 5 Share

Nov. 8, 2024

Great App and great support. Thank you Kay

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! - Emily, Head of Support

5 / 5 Share

Nov. 1, 2024

B2B Wholesale Hub has been an incredible asset to our Shopify store, allowing us to seamlessly manage both wholesale and retail customers from one platform. Setting up custom pricing for different customer groups is straightforward, and the app offers tons of flexibility with features like net payment terms, volume discounts, and quick order forms, which are essential for our business. What really impressed us is the customer support team—they’re knowledgeable, responsive, and truly committed to helping us succeed with the app. Highly recommend this app for any B2B business looking to streamline wholesale operations on Shopify!

Store

Airtek

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow thank you so much for this glowing review!! I appreciate you taking the time to write such kind words about our app and my team. It really means a lot. - Emily, Head of Support

5 / 5 Share

Oct. 25, 2024

I contacted technical support today for the software set up. Rob helped me and he made the whole set up really easy. Great technical support!

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Yay so glad to hear Rob got you all sorted out!! :) Thanks for the kind words about my team! - Emily, Head of Support

5 / 5 Share

Oct. 23, 2024

This app is great - we've tried several B2B apps previouslybut this is the one! Kay was awesome - so patient with all our ongoing questions. Highly recommended.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this review!! Will pass this great feedback along to Kay as well :) - Emily, Head of Support

5 / 5 Share

Oct. 23, 2024

Very helpful customer service team. They fixed my issue within minutes. Highly recommend this app for anyone wanting everything on one website, but different price tiers for Wholesale customers.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving this review!! I'm glad we got everything sorted out together :) Cheers! - Emily, Head of Support

5 / 5 Share

Oct. 22, 2024

Works as advertised and great customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review, I really appreciate it! - Emily, Head of Support

5 / 5 Share

Oct. 17, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars!! - Emily, Head of Support

5 / 5 Share

Oct. 14, 2024

There were a few issues, but they were all resolved after contacting customer service. Great service, so professional.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review!! I am glad to hear everything was resolved swiftly :) - Emily, Head of Support

5 / 5 Share

Oct. 8, 2024

Gran aplicación para la gestión de precios especiales por tipo de cliente! Quiero resaltar la atención de Rob mediante el chat de soporte, realmente nos ayudó a resolver todo lo que necesitábamos! Gracias Rob!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Gracias! - Emily, Head of Support

5 / 5 Share

Oct. 8, 2024

Store

MECLIER

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!! - Emily, Head of Support

5 / 5 Share

Oct. 5, 2024

The development team's sincere and transparent approach towards users is remarkable. Not only do they provide quick and accurate responses and support, but there's also a sense of reassurance that they are truly by our side. In particular, Kay from Orbit continues to bring significant benefits to us. This app is so simple that its structure can be understood intuitively. As a result, it's easy to communicate questions and customization requirements, saving us from wasting time.

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

This is amazing, thank you so much for the kind words! - Emily, Head of Support

5 / 5 Share

Oct. 1, 2024

This app works really well for offering wholesale customers their own pricing levels, and also offers a few extra features to help with wholesale customers, such as Account Customer processing, minimum order amounts, shipping customisation, and a quick order form. Can't fault the support. They have quickly helped us solve a few minor issues.

Using app

11 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for this review! - Emily, Head of Support

4 / 5 Share

Sept. 30, 2024

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

Using app

Over 7 years

Total reviews

2

Average rating

4.5

Developer Reply

I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support

5 / 5 Share

Sept. 27, 2024

I had a small issue with the app and their help team (in particular Rob) was excellent in researching the issue and finding the solution. He went above and beyond to make sure it was corrected. Couldn't be happier.

Using app

Over 6 years

Total reviews

6

Average rating

5.0

Developer Reply

So happy to hear this, thank you for sharing!! Such a glowing review :) I'll be sure to pass this along to Rob as well! - Emily, Head of Support

5 / 5 Share

Sept. 25, 2024

I am only new to this app however so far the support team have been outstanding in getting me up and running Thanks guys I really appreciate the help :D

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

I'm so glad to hear this!! We're here for you if you need more assistance :) - Emily, Head of Support

5 / 5 Share

Sept. 24, 2024

We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.

Using app

About 7 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for these kind words - and for using our app since 2017!! We really appreciate your commitment to our product :) - Emily, Head of Support

5 / 5 Share

Sept. 10, 2024

This app helps us sort out B2B sales in an efficient way. I wouldn’t say it’s perfect, but pretty close. Helpful customer service from Orbit and easy to install.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thanks so much for this review :) I appreciate your honest review, and have sent you a follow-up in case you'd like to share more detail about your feedback! - Emily, Head of Support

5 / 5 Share

Sept. 6, 2024

I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this review! - Emily, Head of Support

5 / 5 Share

Sept. 2, 2024

Kay was super helpful and got to the bottom of our issue quickly.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support