B2B Wholesale Hub
All reviews
Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.
Thank you so much for this review. It really means a lot to us! - Emily, Head of Support
The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x
Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support
If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!
WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support
Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.
Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support
App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this
Glad to hear we were able to get everything sorted out for you!! - Emily, Head of Support
Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.
I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support
Very easy to use and excellent support!
Thanks so much!! - Emily, Head of Support
amazing application !!! Thank you very much and your customer service is amazing very fast response !!!
Thank you so much for the review! - Emily, Head of Support
Thank you for the 5 star rating! - Emily, Head of Support
Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries
Thank you for this review!! I really appreciate it :) - Emily, Head of Support
I shopped around for a while before choosing the app we wanted to use for B2B. This app covers all areas that we needed and is easy to set up. The response time to my many questions has been very fast. Thank you Kay for all the help. Even being in Australia the response time was quick. I feel confident in sharing the B2B access with our wholesale customers now. I would recommend this app to anyone wanting to sell wholesale without needing expensive software or Shopify Plus.
Wow thanks so much for this glowing review. I'm so happy to hear you chose us! - Emily, Head of Support
We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.
Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support
I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response
Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support
Great app. Does exactly what we needed but more than that the support is unparalleled. I really can't express my gratitude enough to the team for getting my stores up and running with customization.
I'm so happy to hear this, thanks for sharing such great feedback about my team! - Emily, Head of Support
Kay was very helpful with support and the app works flawlessly.
So glad to hear this, will be passing this feedback along to Kay! - Emily, Head of Support
The app has all function which I wanted. But the best part of this app is super friendly customer service!
Thank you so much for sharing!! - Emily, Head of Support
This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out. With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.
Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control. - Danny, CEO
Kay was amazing . I’m not so tech savy. So she took care of everything , even sent videos of my own shop to help me to understand. Customer support deserves a special mention. Whenever I’ve had questions or needed assistance, the support team has been incredibly responsive and helpful. It’s clear that the developers value their users and are committed to providing a top-notch experience. Overall, the Wholesale Hub app is an indispensable tool for anyone involved in the wholesale business. It simplifies purchasing, improves efficiency, and offers tremendous value. I highly recommend giving it a try!
Thanks for your kind words, and for using Wholesale Hub to run your wholesale business! Providing great customer service to our merchants is incredibly important to us, so this is wonderful for the entire team to hear, especially Kay. - Danny, CEO
App works great and their tech support is amazing! Very quick to respond and get any issues I have (usually my own doing), resolved.
Appreciate the kind words and the review! Glad we were able to get everything sorted in short order. - Will, Head of Development
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