All reviews

Rating Breakdown

  • 5
    92% (424 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (457)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2025

I have a BtoB store, they are always here to help, this is the most crucial about this app, you'll always need some customization, or debugging, and they will help you with that very quick. Writing this review as a thanks for all the good work

Store

Noviant

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I just started using Wholesale Pricing. Beforehand, I had a lot of questions and was very critical, because I had bad experiences with similar apps from other providers. However, WPD's support has been fantastic and all my concerns have been addressed! So far, the app seems to do exactly what I need it to do. A big plus for me is that the app doesn't interfere too much with my existing cart.

Using app

7 months

Total reviews

4

Average rating

4.8

1 / 5 Share

Nov. 21, 2025

The app might have worked for us - but 10 days later and it still hasn't been integrated into our site as the developer has to do manual code updates. In addition, after a conference call a week ago, there hasn't been any follow up with our questions on complex shipping needs.

Using app

10 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 17, 2025

Very useful application, and extra helpful and attentive team. A shoutout to Rohan who took the time to follow up with me on the status of a fix.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

You can count on this app. The support is top-notch.

Store

MCS

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

The most critical part of any app through Shopify is the speed and quality of the customer support. From that standpoint, Wholesale Pricing Discount B2B has been excellent.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Great app, and exceptional support. I recently had an issue I couldn't solve myself - I left it in the hands of the Support team, who resolved the issue quickly with some custom code. Highly recommend.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Customer service is excellent! The support team really care about getting it right, as sometimes things can get buggy!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 24, 2025

Works well and quick support assistance.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

I was working on a very time-sensitive B2B setup and needed help urgently. Although the app doesn’t normally provide on-demand call support, Shanna went above and beyond to assist me, even hopping on a Google Meet right away to walk me through my questions. The app itself is powerful yet straightforward. It’s designed to handle some of the most complex wholesale pricing scenarios and integrates seamlessly with Shopify POS, which was a must for my project. The interface is user-friendly and the logic behind it is simple to implement, even with hundreds of product variants. Overall, I’m very impressed with both the support and the app. It delivers exactly what a serious B2B merchant needs while keeping things intuitive. Keep up the great work!

Using app

About 14 hours

Total reviews

5

Average rating

4.2

1 / 5 Share

Sept. 15, 2025

Everything was installing just fine. Link to sign up, even got a notification that someone signed up. But when it came time to approving them, it was nothing but a headache. Then I am asked to check with my IT dept. You know a small business owner just trying to afford the website fees alone. Thank you but no thank you.

Using app

About 4 hours

Total reviews

3

Average rating

1.0

5 / 5 Share

Sept. 11, 2025

Very responsive and helpful. Did not have to wait for answers!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

This is a great app with comprehensive features and is easy to integrate with your site. The support team was extremely helpful. They were quick to respond and professional, and offered excellent support to help resolve a unique issue with my site. I would highly recommend. It feels good to work with a team that cares about what they do as well as your specific needs.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Super customer service, and fast replies! They are very helpful and the app works great.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 3, 2025

Incredibly rude and brazen: advertised app features are only possible if you grant full access to the shop (including customer data). Very questionable.

Using app

20 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 2, 2025

Great app. We were looking to integrate B2B into our retail site. After a long app search, I found Wholesale Helper to be the best option. Had the features that we needed (wholesale lock, wholesale pricing, net terms) at a reasonable price. Plus, the support is great. We wanted the B2B portion to be seamlessly integrated into our site with little visual differences. Their support team was able to do that in a very quick manner. As well as accommodating small custom changes. They got things done usually within a business day. Very reliable. Big thank you to Shanna, she assisted us with most of our support requests, very kind and fast responses.

Store

Fan Ink

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Customer Service is prompt and friendly. Very responsive team.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Love this app! It’s such a great way for our different types of customers to log in and see their own specific pricing. It's done simply but most importantly, the team at Wholesale Helper is incredible. They are always quick to respond and extremely helpful. I’m not the most tech-savvy, but they took the time to understand my questions and worked hard to find solutions that tailored the site perfectly to my needs. Hats off to them!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

customer service always on point. i hope there will be more features for all subscription plans. thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0