Wholesale Pricing Discount B2B
All reviews
VERY BAD assistance in relation to the exorbitant cost they charge. They usually respond after one day to our requests so it is VERY DIFFICULT to solve problems because of the long lead time. They DO NOT OFFER unlimited stock so our wholesalers could not place orders. This is a ridiculous limit. We removed the application and for a whole day WE HAD HUGE HUGE PROBLEMS with our website, the PRICES in each product tab were HIDDEN for all our customers !!!!! Luckily we downloaded another application which solved the problem for us. We're sorry but we do not recommend this app. They still have to train themselves before selling themselves as an application on such a renamed site as SHOPIFY
2025 update: app has issues weekly. my wholesale customers are randomly not recognized and they are forced to pay at checkout instead of net terms. Neither me or tech support are able to duplicate however it happens randomly a few tiems every week. 2023 UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme. ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps. 1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues. 2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal 3. No option to set product image sizes, they are huge 4. To hide standard checkout for your net term customers requires special code 5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good
Excellent customer service!!! I’m so impressed with the super-fast response time to my questions. The app is working great, and they ensure a smooth integration with friendly assistance. Highly recommend! Thank you to the team!
Awesome to hear the app is working great as well as the customer service! - Wholesale Helper Support Team
Great app and even better support! The support and development team is very accomodating and responsive.
Love to hear that our app and support have been helping your B2B business. Let us know if you need anything in the future. - Wholesale Helper Support Team
Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?
These guys really do try to please with custom requests. I'm sure some of my requests seemed trivial, but they got'em done anyways. Very pleased. Thanks again!
So glad we were able to help with your custom request! Let us know if you need anything in the future. - Wholesale Helper Support Team
Excellent app, and we also love the Wholesale Order Form as it saves time for our retailers. Customer support is excellent - Mehak and the tech team went above and beyond for our customization requirements. Shopify Plus support had recommended the WPD app when they couldn't help us achieve our needs with Shopify B2B due to a conflict with our subscription app - and honestly, this works even better with far less work on our end.
Thank you so much for the kind review and great to hear your are loving the Wholesale Order Form with Wholesale Pricing Discount :) Let us know if you need anything in the future. - Wholesale Helper Support Team
Solid app, team helped us out with some issues and were quick to do it as well. Customer service top notch and really helpful. Clear and concise video explaining every request we had and didn't even charge us for some quick fixes. 5 stars.
We aim to be top notch! Let us know if you need anything in the future. - Wholesale Helper Support Team
The app took a few weeks to get completed having it do exactly what our shop needed, but the support has been incredible! They have helped me with every step of the way and it is now functioning perfectly. Thanks so much for this great app and great team!
Love to hear Wholesale Pricing Discount is functioning perfectly for your store! Let us know if you need anything. - Wholesale Helper Support
Very helpful and nice team. we are very happy with this app. they will customize code to fit your website
Let us know if you need anything in the future! Am glad we were able to make some customizations work for your store. - Wholesale Helper Support
Fantastic app - even includes a way to have your wholesale section section separate to your main website - I do not believe any other app does this. Tech support is also very good - always someone online and always gets back to yuo quickly with helpful replies.
Glad you like the 2 separate sections! Let us know if you need anything in the future :) - Wholesale Helper Support Team
Very fast support team! I had an error code on a client's website and they solved it within 2min. Thanks guys! Much appreciated :-)
Fantastic app with all you need to build a wholesale store on top of your existing e-commerce site. Great support, too!
Wholesale Pricing Discount app team have been phenomenal through our new page buildup. The whole team has been so helpful and resourceful. Trust me -- you need this app!!
So happy to hear...Let us know if you need anything in the future! - Wholesale Helper Support Team
First thing about the app is pretty versatile and lets the shop owner define the way they want it, great customer support received. Looking forward to the same type of app workability and support.
Awesome to hear...Let us know if you need anything in the future! - Wholesale Helper Support Team
Does exactly what I wanted, and what they promised. We wanted a reasonably priced wholesale solution that can expedite our wholesale orders, but not add an excessive amount of complexity to our store/processes and this hits that requirement. Any features missing or requests are quickly resolved by their customer support with solutions and even custom development.
Thats our goal. Simple + effective :) Let us know if you need anything in the future. - Wholesale Helper Support Team
App does a great job of helping our Wholesale customers see their pricing when they build carts and check out. Straightforward set up on our end and very responsive helpful team when we've had issues. The Vendor Login portal does not integrate well with our site (the display of product photos and descriptions was not good) so we have opted not to use that featue. The new vendor signup form worked well to capture new Wholesale customer details but we didn't like how it looked and ended up creating our own. So the app has proved essential for our online business, provides a good experience for shoppers but there is room for improvement within the app.
Glad you are liking our app! We have updated the new vendor sign up form design :). Let us know if you have any questions.
Excelente experiencia, nos apoyan mucho con la personalización de algunos detalles y te brindan los recursos necesarios para para que tu puedas moverle a la aplicación dentro de tus posibilidades, definitivamente a creado una mejora en nuestros procesos de venta dedicados a mayoristas . :)
Love to hear the experience has been excellent! Let us know if you need anything in the future. - Wholesale Helper Support Team
Great app with amazing support! It has all the functions I want. Requirement for my shop's wholesale system is difficult to set the price because of various price ranges and different discount rates for each product. However, this app allows me to set a separate price for each customer tier and allow one customer to have multiple tiers, so my customer can get the right discount for their purchase without contacting our CS team. I didn't know much about shopify and programing things, so I had to get help from the basics. The support & tech team helped me quickly and give me easy explanation. Also, I inquired to use it with other apps they provided, and I was able to design the app exactly as I wanted with their help. Everyone was kind and helpful, especially Shanna in tech team, Thank you so much
Amazing to hear we have the functions you are looking to run your business and that support has been great! Let us know if you need anything in the future. - Wholesale Helper Support team
Great App! It serves all our B2B/B2C needs for our store. The support team is also extremely helpful. They have good communication and kindly fix any issues we experience. They were super helpful in fixing custom login button and cart features. Would recommend this app!
Love hearing that we are helping you run B2B in your store :) Let us know if anything in the future! - Wholesale Helper Support Team
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