Wholesale Pricing Discount B2B
All reviews
Easy to use and works the way I need it to. I have had a few issues with a conflicting plug in, but have been helped with a workaround every time this happens (happens mostly when we do a theme update!)
We aim to make the app easy to use and be help when there is a roadblock. Let us know if you need anything in the future :) - Wholesale Helper Support Team
UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out. I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.
Glad to get you on the right track! Let us know if you need anything in the future :) - Wholesale Helper Support Team
Excellent service and hands-on attention. I needed a little custom work to make the pricing look more to my specifications and they did it in less than 24 hours. Thank you!
Awesome to hear that we were able to help you with customizations in less than 1 day! Let us know if you need anything in the future. Wholesale Helper Support
Customer service is exceptional. Insanely easy to integrate and get started quickly. Very happy and would recommend
Thank you so much for the kind words! Let us know if you need anything in the future. - Wholesale Helper Support
The app works and looks fantastic. The Wholesale Helper team has been nothing but accommodating, especially when it came to re-integrating the wholesale section upon a second theme update. Our business is heavily dependent on wholesale, I feel comfortable knowing that I can rely on their customer service.
Thank you so much for the kind words and entrusting us! You are in great hands and let us know if you need anything :) - Wholesale Helper Support!
This is the only wholesale app we've used but we chose it because it if full-featured and Wholesale Helper also offer related apps that work together with this one including Wholesale Order Form & ReOrder and AReceivables. Their customer service team is very responsive and helpful.
Great customer service. Meets our wholesale needs. They were willing to do a lot of customizations for us to craft a good experience for our users.
We are glad the customizations have helped create a good experience for the store and your customers :) Let us know if you need anything. - Wholesale Helper Support
Excellent App, with great functionality for B2B. Support are always extremely helpful, to integrate with your store.
Great to hear you are enjoying the B2B functionality and support has been helpful! Let us know if you need anything. - Wholesale Helper Support
We have been so impressed with this app and the team that supports it. After looking at a number of Wholesale apps, this one was the clear winner with a robust feature set, slick UI (both customer facing and admin), plenty of customization options to align the look/feel with our brand, and fair pricing. We have also required some very specific customizations for our business and they have done the work for us quickly, accurately, and at a very reasonable hourly rate. Wish all Shopify apps were this good!
<3 We work super hard and are grateful for your kind words and that we have been able to help your business! Let us know if you need anything. - Wholesale Helper Support
Nothing works properly, i've come across so many problems that i had to pay a whole months for nothing since my free try expired before i could finish setting it up. The support are quick to respond, but give no helpful answers. I had to get it to work with my website team or by myself. The app can be in only one language, it's not compatible with shopify market (whatever that is). I have a simple B2C and B2B store... Really bad experience.
Hi, we are sorry you did not have the best experience. We have refunded the charge and have updated our app to work with Shopify Markets. If anything changes in the future and needs our help, please let us know.
Mateo and his team helped us with a small customization that had a big impact on our wholesale customer's shopping experience. We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Thank you very much!
Amazing to hear the support has been great! Let us know if you need anything in the future. - Wholesale Helper Support Team
Great Customer Service, excellently priced app offering robust features with very intuitive UI. Fantastic on it's own and even better with Wholesale Lock Manager. Any problems resolved with Customer Support very quickly, highly recommended!
Great customer service. Been using most of their apps for 3+ years. Would strongly recommend to anyone!
Seriously, best costumer service ever! I am very glad to have installed this app to my Shopify account.
VERY BAD assistance in relation to the exorbitant cost they charge. They usually respond after one day to our requests so it is VERY DIFFICULT to solve problems because of the long lead time. They DO NOT OFFER unlimited stock so our wholesalers could not place orders. This is a ridiculous limit. We removed the application and for a whole day WE HAD HUGE HUGE PROBLEMS with our website, the PRICES in each product tab were HIDDEN for all our customers !!!!! Luckily we downloaded another application which solved the problem for us. We're sorry but we do not recommend this app. They still have to train themselves before selling themselves as an application on such a renamed site as SHOPIFY
2025 update: app has issues weekly. my wholesale customers are randomly not recognized and they are forced to pay at checkout instead of net terms. Neither me or tech support are able to duplicate however it happens randomly a few tiems every week. 2023 UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme. ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps. 1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues. 2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal 3. No option to set product image sizes, they are huge 4. To hide standard checkout for your net term customers requires special code 5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good
Excellent customer service!!! I’m so impressed with the super-fast response time to my questions. The app is working great, and they ensure a smooth integration with friendly assistance. Highly recommend! Thank you to the team!
Awesome to hear the app is working great as well as the customer service! - Wholesale Helper Support Team
Great app and even better support! The support and development team is very accomodating and responsive.
Love to hear that our app and support have been helping your B2B business. Let us know if you need anything in the future. - Wholesale Helper Support Team
Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?
These guys really do try to please with custom requests. I'm sure some of my requests seemed trivial, but they got'em done anyways. Very pleased. Thanks again!
So glad we were able to help with your custom request! Let us know if you need anything in the future. - Wholesale Helper Support Team
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