All reviews

Rating Breakdown

  • 5
    92% (481 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 98% (509)
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5 / 5 Share

July 27, 2021

Great app, excellent support. The many features are very helpfull to create a personalized wholesale experience.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

:))) - Wholesale Helper team

5 / 5 Share

July 25, 2021

Great app that does a lot Shopify cannot do out of the box. We use just about every feature in the app and have been very satisfied on every level. When we have had issues or questions, support was quick and efficient. We have also had some customization work done and again, efficient and prompt work was done every time.

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

That's our goal as we know our software is mission critical! Thank you for the kind words. - Wholesale Helper team

5 / 5 Share

July 19, 2021

Great app, we use this with their other wholesale apps to create a wholesale portal that is invisible to our retail customers. Awesome assistance when required too. Highly recommend them.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you and glad to hear you use multiple of our wholesale apps to run your business! - Wholesale Helper team

5 / 5 Share

July 8, 2021

This app works very good with my wholesale and retail store. I have to thank Parth very much for his patience and knowledge. I do recommend this app and the team of reps from Wholesale. Thank You

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Only 1 store needed with Wholesale Pricing Discount for B2B and B2C. Am glad we are able to help you towards success :) - Wholesale Helper Team

5 / 5 Share

June 25, 2021

We used this app for our B2B section and it's amazing. The support team is super fast in responding and super helpful. Thank you so much :)

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Our pleasure! -Wholesale Helper team

5 / 5 Share

June 17, 2021

App is great and works well, the team is very helpful especially Ajay who responded very promptly and guides us thru the process awaiting on updates which are in the planning from what i have been told to make uploading easier and pricing by discount etc overall very happy with the app and service coming from someone who has never done this type of work before thanks

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear we've been helpful in guiding you :) - Wholesale Helper Team

5 / 5 Share

June 9, 2021

This app has great support and they respond to custom requests. We use WPD in combination with other advanced apps to customize our store and I am not a programmer, so I rely heavily on the app developers to troubleshoot problems and add special features. The wholesale helper team will not let you down. Bryan

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks Bryan....super happy the custom integration worked! - Wholesale Helper team

5 / 5 Share

May 27, 2022

We're using this app to set custom prices to all our B2B customer, it works perfectly! We asked for an additional customization and support team helped us step by step! Recommended App!

Store

Onstore

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Awesome to hear you are now able to show custom prices to your B2B customers and we were able to help with some additional customizations! -WH team

5 / 5 Share

June 6, 2021

Our shopify site is based on this app and cannot stress enough how important it is to us. They have an amazing support team that is swift and very helpful. Thank you for your amazing service.

Store

TINTO

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

I'm glad we were able to respond swiftly...we are here to help make you successful :) -WH team

5 / 5 Share

June 2, 2021

Really love the app so far and customer service is top notch. Special shoutout to Shahrukh khan (Rohan) who helped me set everything up step by step, thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Super Glad the onboarding call was helpful and top notch :) -WH team

5 / 5 Share

June 1, 2021

Raissa, and her team are awesome! they can quickly acknowledge the problem and fix it right away! we have 3 more sites that we own, we are going to migrate to this wholesale platform!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear that we were able to move fast and help :). Please let us know if you have any questions in the future. - WH team

5 / 5 Share

March 22, 2022

Update - Dec 2021 - We contacted the developers and asked if the "B2B Checkout Button" could be moved next to the normal checkout options as some of our customers were missing it, not only were they happy to do this, they did it at no cost and the work was completed within 48 hours. Great service guys. I have installed this app plus their lock and order form options to enable us to create a more effective multinational B2B site All 3 of the apps work fine out of the box and the small amount of "Development" that I wanted extra was completed quickly and at a very good price. I also used them to do some additional development of a app that is not developed by them and whilst that did take a little longer to get right, they always responded quickly and were able to do exactly what I wanted I would be happy to recommend both the apps and then developer options Update March 2022 - we again requested some changes to the look and view of parts of the App, this time the sign up form, and within 24 hours all completed exactly as requested

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks Allan! We're so happy you are enjoying 3 of our apps and that our team is able to customize some of your requirements :). Also great to hear that we had good communication to get you up and running! Please email us if you need anything.

5 / 5 Share

May 24, 2021

The app helps us setting discount levels for specific customers. Its not very easy because we have over 9000 products and we dont want to manage them one by one, but we were able to group products and put a % on group level. The only thing we didnt figure out yet is how to do product promotions when a whole sale customer has a discount % attatched to his profile. It seems the system doesnt know how to use 2 discounts on 1 product.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the kind words Ron! We have emailed some potential solutions to combine a wholesale discount with an additional fixed discount code that might work. -WH team

5 / 5 Share

May 18, 2021

we are using wholesale for our customer and it really easy to work with, the customer service is really great they can help you to customize your wholesale as you wish, really handy !

Using app

3 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you Precision EFI so much for the kind words :).Please let us know if you have any questions in the future

5 / 5 Share

April 28, 2021

Yes the customer service is awesome, quick response and nice manner! Still trying out the features but they seem to have all functions I need in an affordable price!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2021

Ottima APP per un e-commerce avanzato. Servizio clienti sempre disponibile per ogni richiesta. Consigliata!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2021

I am currently using this app for wholesale and it has been wonderful for my catalog clients i could not thank enough to the wonderful team you guys have and the quick response to all of my questions keep up the great work!

Store

Plarte

Using app

11 days

Total reviews

5

Average rating

5.0

4 / 5 Share

April 16, 2021

While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.

Using app

9 months

Total reviews

2

Average rating

4.5

1 / 5 Share

March 31, 2021

The service is shocking!!! I installed the app and quickly realised it wasn't for me. I've been trying for the past 2 days to get them to remove code left behind when I uninstalled the app. I get through to an agent. they message me and want me to try. I didn't have a backup. I have explained that we "DESPERATELY" need the code removing and still nothing. I've explained that it needs removing ASAP but as I say the service is terrible and nothing has happened apart from sending me a collaboration request.

Using app

About 9 hours

Total reviews

32

Average rating

2.9

5 / 5 Share

March 31, 2021

Helpful customer service. Needed some time to integrate theme. If you have been trying different apps, be sure to delete any excess codes, it will save you a lot of time. Wholesale discounts, shipping, net30 is good, works well with us.

Using app

1 day

Total reviews

1

Average rating

5.0