All reviews

Rating Breakdown

  • 5
    92% (455 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 98% (483)
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4 / 5 Share

Feb. 5, 2021

very helpful support. they are very present. very helpful app for developing wholesale business. thank you

Using app

8 days

Total reviews

6

Average rating

3.5

5 / 5 Share

Jan. 29, 2021

Good customer service - easy to install couldn't ask for much more. We had been looking to solve our "trade customer" issue by allowing them easy access to our product catalogue. This app was able to solve that problem

Using app

About 21 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 28, 2021

This app is just perfect for what we need. Also, they got the best customer service team in Shopify. Really helped to solve the problem quickly.

Store

dwib2b

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

I'm still fairly new to the product, but the customer service! Man o man - not enough praise in the world for this company. They have great communication and are incredibly helpful.

Using app

2 months

Total reviews

5

Average rating

3.6

5 / 5 Share

Feb. 18, 2021

Great support. A less than 24-hour turnaround for the customization required with our theme. Recommended. Had another small issue a few weeks later and they were responsive again! Consistently Great Service!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

I used this app to help me set up a wholesale section for my website and this amazing and very good! The staff are excellent at helping out and customizing small things. Highly recommended! :)

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

App works great. Installation was quick and easy. Customer service is great. Would recommend for any store who doesn't have Plus.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

We recently migrated to the Wholesale Pricing Discount App from the very robust (though pricey!) wholesale platform we'd been loyal to for years in an effort to cut some costs this year. So far I've been really impressed with the features and capability. The support for this app is outstanding, fast and friendly. They helped me make modifications to my theme very quickly. Would definitely recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 23, 2020

There is little support for this app. Have tried to schedule demos and even meetings but nobody turns up on the other end. Their support only works 3 days a week.

Using app

7 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 11, 2020

After reviewing a ton of wholesale apps I found the Wholesale Pricing Discount app to fit our business the best. We have almost 2,000 SKU's and trying to manage pricing one item at a time would be time-consuming. Their upload feature made it quick and painless. We scheduled a call to do a screen share and learned the ins and outs of the apps and asked a ton of questions to really configure the app to suit our business goals. They have been responsive and very helpful every step of the way. Sign up and do a screen share to really make the most of the app. This could be a game changeer for our business.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

This app is fantastic! I've struggled with searching for an app for wholesale and trade features and Wholesale Pricing Discount really does everything that your business needs from a B2B standpoint. The team has been super responsive with our enquiries and is extremely helpful! Kudos!

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 8, 2020

This app has huge issues with multiple currencies. We are running it on several stores, it works fine if you have a store with one currency (as we have found). With multiple currencies, the checkout will show customers hugely discounted prices (in some cases at a zero cost) unless they manually change to check out in the store default currency. We're still trying to make it work (via messaging to customers on switching currencies) as the concept is good, but troubleshooting it and correcting orders has been a hassle.

Store

Velocio

Using app

4 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 4, 2020

We are building out a B2B store on Shopify. We needed net payment terms functionality to support the checkout requirements for our customers. We decided to try WPD, and so far we have been thoroughly impressed. Their implementation team has been great to work with, and we've received excellent customer service from their team.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

We've found great success using the wholesale pricing app and are able to offer different shipping rates for different customers based on their tags. We did have one issue with Net Terms but support was responsive and found a custom solution at no charge. We have been very happy so far.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

The Wholesale Pricing app is awesome for being able to set up specific customers and/or products with different pricing options. I love the volume discount option, it really influences customers to "fill up" their shopping cart. The Wholesale Helper team are amazing to work with. They are very attentive to requests and helped me out tremendously. Great app and fantastic service. Thanks Wholesale Helpers!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Great app and customer service - very responsive. We use this app to offer wholesale discounts to specific retailers while running an automatic discount on our site for our online customers. Great app!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

The app outcomes most app I've tried, service is another level, they have online chat that you could speak with their service team right away, shout out to Mehak, she's been very fast on responding my questions and she is a pro for sure, everything solved within hours. Recommended!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

We just started working with the app and all seems good so far :) As for the customer service we would like to give 6 stars - Super helpfull

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

I really love this app, my wholesale clients can shop with their own accounts and see their special prices, also I like that when I create a draft orden I can easily apply the wholesale discount and make them fast

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Every time I use this app on a client store, WPD knocks it out of the park! Top-notch service, too - their team has been able to solve every curveball I've thrown their way. Highly recommended!

Using app

12 days

Total reviews

1

Average rating

5.0