Wholesale Pricing Discount B2B

Sept. 21, 2020

Every time I use this app on a client store, WPD knocks it out of the park! Top-notch service, too - their team has been able to solve every curveball I've thrown their way. Highly recommended!

Sept. 21, 2020

So far, so good. The app works well, and the technical support person is helpful. They offer necessary adjustments free of charge.

Sept. 15, 2020

You will lose money!!!!! This is a terrible integration. Support for the app said they needed 48 hours to integrate which sounded great. Once they said they were complete we started a trial and lost money on every sale as they prices on all variations changed to cents instead of dollars. We quickly changed it once we caught it. Contacted the support to let them know of the issue. We are now going on 6 weeks. They wanted to bill us more hours to fix it. We agreed yet still no results. Bottom line is it is a waste of time, and loss of money.

Sept. 3, 2020

This app is exactly what I'd been looking for. It has allowed my stockists to place orders directly from my website so I no longer have to generate manual invoices. It has saved me a lot of time so I can focus on other areas, Awesome Job Team!!

Sept. 1, 2020

This app has led to the absolute worst nightmare to our store! We onboarded with the app at first, and it turned out to not offer the feature that we where looking for, which was to offer collection based tiered discounts. Everything ok so far, this can happen. We then requested them to remove the left over code that the app had left in the theme files, they told us it would take a couple of days. We then decided to onboard with a different app, which did offer tiered collection based discounts. We successfully integrated with the new app, and then proceeded with multiple hours of theme edits/ integrations, etc.... We finished writing all the code yesterday evening, and celebrated the finalisation of this trade store project with the theme. This morning we sent out all the invitations for the customer accounts to the trade partners. In total, we spent over 30 hours of code edits. Now, this is when the nightmare started: About 3hours ago: a trade customer told us that they could not see their discounts. We then checked the website immediately, and absolutely everything had been removed from the website! All of our design edits, all of our new template files, all of our sections, all of the new app integration code etc etc etc... I checked the logs, and Wholesale helper had made over 10 edits to the live without making any back up, no theme duplicate, and without any warnings! They ended up resetting the whole theme to it's original state rather then "removing the code from their app". This is was their answer on the issue: "I just verified this from the team. It seems the published template that had our App integrated to it has been removed and last back-up version (that didn't had our App code) has been left behind as a replacement. It should not have been executed in such a manner-- this isn't a norm nor a practice here and we're going to take serious accountability measures to make sure the message seeps in to the members of the Product Team that did this. Unfortunately. We tried to recover the data but couldn't - and technically I don't think there's anything that can be done. We're sincerely sorry for the loss of time and effort on your side due to this and are here to cooperate and make-up for the losses you suffered in any way possible."

Sept. 1, 2020

A fantastic app and an outstanding team behind it. The support team is simply amazing and they don't hesitate to get on a call with you to sort out any question or queries you may have regarding the app or requesting custom features. The team and the app will go a long way ... All the best to Wholesale Pricing Team.

Dec. 17, 2025

Not so hot. Used it for years albeit being buggy and leaves people stuck in checkout area without being able to complete purchase. Many requests to help have ended up with “we can’t duplicate the problem”. Well I can, time after time after time. We will be switching to Faire as this app is buggy and annoys customers who just want to check out like they do on any other site. Also, you can’t update your site without them reinstalling code, at an additional cost. Just bad app and worse service. Blaming the end user (my customers) is never an answer.

Aug. 31, 2020

Super helpful customer service who are attentive and responsive. The team knows how to take of the customers.

Aug. 26, 2020

Great app and friendly support team. Addressed our concerns quickly and efficiently. Highly recommend. A++

Aug. 26, 2020

The support team was quick and efficient. They helped with any questions we had and developed a solution to any requests.

Sept. 8, 2020

Waited over 2 weeks for integration that never happened. If this is standard support, what happens when we have a serious issue? Not recommended. UPDATE : Support was responding to an email I was not communicating with. App not compatible with theme unfortunately. Customer service did their best.

Aug. 19, 2020

My business is 85% selling wholesale to dealers. When we started selling direct to consumers as well, we needed a way to keep the two worlds separate but all in one place, and this app is PERFECT for that! Not only can we have dealers log in and write their own orders from our consumer site, they also see the sight and pricing from their own wholesale specific perspective, without us having to create duplicate products. We can write orders for our dealers, select extended payment terms (Net 15 / Net 30), they have access to view our inventory and what they have previously ordered, offer volume discounts and advanced shipping options. It's exacttly what we needed! You can discount the entire site or groups of specific products, and the multiple price discount levels are an amazing tool to help drive sales. The tagging feature makes this all so simple it's ridiculous... seriously, I can not say enough. Also, the set up and sight integration of this app to my existing store could not have been any easier, especially for a dummy like me! It takes little to no work or time to get up and running. They pretty much do it all for you, have simple support videos to follow as needed, and these guys are QUICK to respond to your needs! The support has been FANTASTIC and if you can't already tell, I highly recommend giving it a go, you will not be disappointed! A big THANK YOU to the app creators for making a seamless, beautiful, simple to use and powerful addition to my store! Best regards, JC

Aug. 18, 2020

We use this app to offer our customer wholesale discounts on our website. We also use the Order Form / Re Order to allow our customers to place large orders quickly and efficiently. The entire Wholesale Helper team has been a pleasure to work with. I received a call from a representative just to follow up with our install and ask if I had any questions. I sent several customization requests so the app would match our site better and they were able to complete nearly every one of them. The type of support that this company has provided is unmatched by any other company that I have dealt with in the online industry.

Aug. 14, 2020

Awesome app with excellent support.Super helpful customer service who are attentive and responsive. Always received a response within a day!

Aug. 13, 2020

Superb support and lots of great options for customising the site - much more than I expected from reading the description of the app.

Aug. 13, 2020

This product has answered many questions and brought valuable solutions for our business. It does what it says on the box! The support team is truly excellent and helped us with the entire integration as well as some customisation. I would recommend them anytime and every time.

Aug. 12, 2020

This app is great and the support is amazing. It took a couple days to get it working correctly with our complex custom theme but the dev team was in contact the entire time. Highly recommended.

Aug. 12, 2020

This app is very stable and the technical team that backs this up is world class. They made adjustments to our store on the fly, many times, and always fast and efficient. A great value as they are very fair with the hours they spend and the amount they invoice A+++

Aug. 3, 2020

This app and its support team has been so easy and dependable! We use them for our wholesale form, wholesale pricing and more. Everything we have needed to customize or alter has been done with effectively and in a quick turn around time. Total recommendation!

July 29, 2020

The app was easy to use and easy to setup. The team integrated the code into our theme for us and done some customization as well, Now I am easily using the same store for Wholesalers and Non-Wholesalers as well.