Wholesale Pricing Discount B2B
All reviews
While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.
The service is shocking!!! I installed the app and quickly realised it wasn't for me. I've been trying for the past 2 days to get them to remove code left behind when I uninstalled the app. I get through to an agent. they message me and want me to try. I didn't have a backup. I have explained that we "DESPERATELY" need the code removing and still nothing. I've explained that it needs removing ASAP but as I say the service is terrible and nothing has happened apart from sending me a collaboration request.
Helpful customer service. Needed some time to integrate theme. If you have been trying different apps, be sure to delete any excess codes, it will save you a lot of time. Wholesale discounts, shipping, net30 is good, works well with us.
Doesn't track like Bold does. Also you get spammed with messages or the app asking for reviews each time you load it. Very annoying. Reported to the devs a few times and was even told I would be removed from the spam messages but I don't think that is possible. Not a bad app but I would go with Bold instead just due to more features. We will be migrating soon due to lack of extra shipping options too. Even though there are advanced shipping options it is very limited and can't even show a popup to say something like you will get an additional invoice for shipping or similar.
Just kicked off our store this week. Having to use 3 apps to get our rather simple needs to work. Yet, it seems to work well. Had a couple issues with set-up that app folks agreed they are aware of and are fixing. Not big deals and easy work-arounds. Customer service has been darn good. So 4 stars for now. And hopefully 5 soon.
Great app with the outstanding support . Half hour call with Wholesale Discount (Shahrukh) answered all of my questions and offered advice on what would suit my store and customers.
Great app Customer service fixed all problems related to our website due to interaction with other apps
This app does exactly what we need it to. Support is very good and fast. We also needed some customization which was done quickly and looks great.
I am delighted with this company. I had an issue when I installed another app on top of this and they were able to work it out. I suggest you get the enterprise subscription to cover it all. Great customer service. My customers love this app.
We have been using this app since 2020 and it's been great for our B2B business. Parth and Hayden are quick to respond to our questions and very knowledgable!
This is an excellent app for setting up various discounts for customers - highly recommended. It is user friendly and their customer support has been very efficient at integrating and customising it to meet the needs of our store- thanks guys!
I did some research online about a wholesale app to integrate into my Shopify store. This one was highly rated for its tech support and customer service. I am not a programmer or coder so this was very important to me today. I had an online session with Rohan who helped me set up a dealer sign in for my B2C business. He was very knowledgeable and friendly. Rohan was a great help and I highly recommend demoing this app to see for yourself. Jay
very helpful support. they are very present. very helpful app for developing wholesale business. thank you
Good customer service - easy to install couldn't ask for much more. We had been looking to solve our "trade customer" issue by allowing them easy access to our product catalogue. This app was able to solve that problem
This app is just perfect for what we need. Also, they got the best customer service team in Shopify. Really helped to solve the problem quickly.
I'm still fairly new to the product, but the customer service! Man o man - not enough praise in the world for this company. They have great communication and are incredibly helpful.
Great support. A less than 24-hour turnaround for the customization required with our theme. Recommended. Had another small issue a few weeks later and they were responsive again! Consistently Great Service!!
I used this app to help me set up a wholesale section for my website and this amazing and very good! The staff are excellent at helping out and customizing small things. Highly recommended! :)
App works great. Installation was quick and easy. Customer service is great. Would recommend for any store who doesn't have Plus.
We recently migrated to the Wholesale Pricing Discount App from the very robust (though pricey!) wholesale platform we'd been loyal to for years in an effort to cut some costs this year. So far I've been really impressed with the features and capability. The support for this app is outstanding, fast and friendly. They helped me make modifications to my theme very quickly. Would definitely recommend!
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