All reviews

Rating Breakdown

  • 5
    93% (482 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 98% (510)
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5 / 5 Share

June 30, 2020

App works perfectly and does exactly what it says. The team supporting the app communicates well and helps work with us to make everything function smoothly! Had a call with Support Team (Jawad), and he explained everything we want to know.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2020

It's really good for setting up wholesale stores. It has a lot of options that give you the expertese and function for running a professional wholesale store. The only slight issues I had was that the instructional videos are all based on what I assume are previous versions, so there are some slight differences, and the appearance of some of the features (such as the customer sign up form and included fonts and colours) need to be neatened up as they don't match the rest of my theme, although I'm sure this can be fixed. Other than that, we find it really useful for our needs and customer service is great. Thank you!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2020

We are trying to set minimum order value in the store and trying different ways to do it , Ajay helped us by setting up the code and adding in the feature , Really great wholesale app , Contains wide range of options.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

I have been dealing with Ajay and am so pleased with the customer service and the dealings i have had, always so helpful and always know what they are doing. Thanks Ajay and the team for all the answers to my questions!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2020

Great App. It works perfectly and is really easy to understand and set up. Support is really great too always responsive.

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

June 3, 2020

The app works great. The service and integration team is really five stars. response time is very short. Service exceeds all expectations. Thank you so much!!

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

April 30, 2020

Outstanding Wholesale Pricing App! If you're worried about implementing into your website, their service team will put your fears to ease and work towards solutions. Darshin and the entire team are very responsive and worked on implementing the app to our dynamic website daily until our needs were met. We made the switch to Wholesale Pricing Discount because our previous wholesale pricing app was causing poor website loading speeds. This app helped fix that problem and is less expensive. This app also allows for us to better control wholesale shipping rates and other features that allowed us to eliminate other apps. In summary: #1 customer service, best pricing, saved us money and improved website speed. Worth a try.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2020

Great app, very useful for customizing your customer base and setting up discount structures. Support is very responsive and helpful.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2020

We use the app for our FoodSevice Clients. It has the ability to set prices in groups or individually set them If there is a special price for the item. The sign up FoodService/wholesale signup form is also great but needs a little tweak from their team to suit your requirement. A shoutout to Ajay, he is a rare gem! He helped me use the app with ease but make the process simple yet professional! The spirit of his service is commendable! Well done Guys!

Using app

21 days

Total reviews

4

Average rating

5.0

2 / 5 Share

March 20, 2020

I'm surprised this app has over 200 , 5 star reviews! The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them: - renaming a discount group deletes all your individual pricing data. I lost hours of work because of this. - A check box in the settings page to apply the discounts to "compared to price" does not work. It continues to discount the sale price or whilesell buyers. - Individual pricing function ignores percentage numbers entered for each product. It only saves the calculated dollar value. If you change the price of a product you have to go back and update all individual pricing data manually. This apps needs a lot more work and testing before it is released. Some of these bugs easily could be identified.

Using app

10 days

Total reviews

3

Average rating

2.7

3 / 5 Share

March 19, 2020

I'm surprised there's not a single rating under 5 stars. Look, I don't usually write reviews unless something needs to be said. I hope this review can help someone else out like me in the future - and maybe serve as a reality check to the developers. I don't think this app is cut-out for custom designed themes. Working with the developers has been slow and they just couldn't get the details right. Tags have appeared out of nowhere assigned to customers, or discounts have been suddenly enabled that shouldn't have been enabled, to name a couple issues. I'm sure the app works perfectly if you have a basic Shopify theme, but the details matter with us. One mess-up here or there can cost thousands in a flash. For that, we have suffered, but honestly, I think this app is still the best I could find. It just doesn't deserve 5 stars in my opinion. We still use the app, benefit from its features, and so on. It's just not an "across-the-board" 5 star app. There's a lot to be desired from the customer service - timeliness of the customer service, and quality of the app itself. I've stopped reaching out to customer service because they ultimately can't get the issues fixed that we need fixed in a timely manner. And I'm compelled to leave this review after an another unknown bug just cost our store a fair amount of money. Tread carefully.

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 17, 2020

Working with Jawad has been great, the app has helped us with getting a wholesale distribution up and running. I'd definitely recommend this to anyone.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2020

The functionality and ease of use for this app is awesome. We used it to set up contractor volume pricing without having to lock off part of our website. Not only does it work well, but it also looks really great. It's also a good way to get around the inability to do multiple simultaneous discount codes.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2020

The Wholesale Helper app was great to outline multiple price levels for different customer groups and has worked easily. Our customization needs were relatively light, but the team there responded quickly and efficiently to make sure the app worked well for our needs. After looking through a few different options, WH was the best solution we found for our needs.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2020

Great app, does everything a wholesale program could ask for. Very Impressed with the Support as they are always responsive and helpful.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2020

GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

We set up a wholesale avenue and used this app. It was easy to use, efficient to install and great for the end user. The WPD crew were fast to work with when i needed changes made and very helpful at all times. Definitely recommend.

Using app

8 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 20, 2020

We have been using the Wholesale Pricing Discount app for just a couple of weeks now. The initial customer service to get things up and running was phenomenal. The developer team was quick to respond, answered all of our questions and helped get the app up and running very seamlessly. We are extremely pleased with the app so far.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Great App. Works perfectly and is really easy to understand and set up. Support is really great too.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

This app is exactly what I was looking for! It was very easy - their support team sets it up and they have excellent customer service. They have been very helpful with my questions and always offer solutions. If you are looking for an app to offer wholesale pricing or customized discounts - this is the app to get!

Using app

4 days

Total reviews

1

Average rating

5.0