All reviews

Rating Breakdown

  • 5
    92% (456 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 98% (484)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2020

We use the app for our FoodSevice Clients. It has the ability to set prices in groups or individually set them If there is a special price for the item. The sign up FoodService/wholesale signup form is also great but needs a little tweak from their team to suit your requirement. A shoutout to Ajay, he is a rare gem! He helped me use the app with ease but make the process simple yet professional! The spirit of his service is commendable! Well done Guys!

Using app

21 days

Total reviews

4

Average rating

5.0

2 / 5 Share

March 20, 2020

I'm surprised this app has over 200 , 5 star reviews! The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them: - renaming a discount group deletes all your individual pricing data. I lost hours of work because of this. - A check box in the settings page to apply the discounts to "compared to price" does not work. It continues to discount the sale price or whilesell buyers. - Individual pricing function ignores percentage numbers entered for each product. It only saves the calculated dollar value. If you change the price of a product you have to go back and update all individual pricing data manually. This apps needs a lot more work and testing before it is released. Some of these bugs easily could be identified.

Using app

10 days

Total reviews

3

Average rating

2.7

3 / 5 Share

March 19, 2020

I'm surprised there's not a single rating under 5 stars. Look, I don't usually write reviews unless something needs to be said. I hope this review can help someone else out like me in the future - and maybe serve as a reality check to the developers. I don't think this app is cut-out for custom designed themes. Working with the developers has been slow and they just couldn't get the details right. Tags have appeared out of nowhere assigned to customers, or discounts have been suddenly enabled that shouldn't have been enabled, to name a couple issues. I'm sure the app works perfectly if you have a basic Shopify theme, but the details matter with us. One mess-up here or there can cost thousands in a flash. For that, we have suffered, but honestly, I think this app is still the best I could find. It just doesn't deserve 5 stars in my opinion. We still use the app, benefit from its features, and so on. It's just not an "across-the-board" 5 star app. There's a lot to be desired from the customer service - timeliness of the customer service, and quality of the app itself. I've stopped reaching out to customer service because they ultimately can't get the issues fixed that we need fixed in a timely manner. And I'm compelled to leave this review after an another unknown bug just cost our store a fair amount of money. Tread carefully.

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 17, 2020

Working with Jawad has been great, the app has helped us with getting a wholesale distribution up and running. I'd definitely recommend this to anyone.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2020

The functionality and ease of use for this app is awesome. We used it to set up contractor volume pricing without having to lock off part of our website. Not only does it work well, but it also looks really great. It's also a good way to get around the inability to do multiple simultaneous discount codes.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2020

The Wholesale Helper app was great to outline multiple price levels for different customer groups and has worked easily. Our customization needs were relatively light, but the team there responded quickly and efficiently to make sure the app worked well for our needs. After looking through a few different options, WH was the best solution we found for our needs.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2020

Great app, does everything a wholesale program could ask for. Very Impressed with the Support as they are always responsive and helpful.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2020

GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

We set up a wholesale avenue and used this app. It was easy to use, efficient to install and great for the end user. The WPD crew were fast to work with when i needed changes made and very helpful at all times. Definitely recommend.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

We have been using the Wholesale Pricing Discount app for just a couple of weeks now. The initial customer service to get things up and running was phenomenal. The developer team was quick to respond, answered all of our questions and helped get the app up and running very seamlessly. We are extremely pleased with the app so far.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Great App. Works perfectly and is really easy to understand and set up. Support is really great too.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

This app is exactly what I was looking for! It was very easy - their support team sets it up and they have excellent customer service. They have been very helpful with my questions and always offer solutions. If you are looking for an app to offer wholesale pricing or customized discounts - this is the app to get!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

i have been searching for wholesale app for months and finally i decided to go with them. the app offers many features so that i can save some money . and their support team is very helpful and nice

Store

Songsco

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

Brilliant app, looked at other options but this was the best! Ajay and the team were incredibly helpful with integration and ongoing questions.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

Really great wholesale app and fantastic customer service. The net term payment option is very helpful.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2022

Support was there when I needed a little help. The chat with support feature worked perfectly, I got someone helpful who forwarded on my issue to the tech team to take a look. I found my fix while they were also taking a look, but it was very helpful to just have someone responsive to help me out. Thanks Shanna!

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 10, 2020

We just started using it - but the support has been awesome. My biggest concern when adding apps to shopify stores is how reliable the support will be and these guys do not disappoint! We have a paid theme so a bit of coding needed to be done and they did it quickly and the pricing was very reasonable.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

Jawad was able to help us customize what we were looking to use the app for in a quick and timely manner. The support from the team is great!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2020

app works great. Service and integration team is really five stars. response time is very short. Service exceeds all expectations. Thank you so much.

Using app

2 months

Total reviews

3

Average rating

5.0