All reviews

Rating Breakdown

  • 5
    91% (454 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 98% (482)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2025

Customer service is excellent! The support team really care about getting it right, as sometimes things can get buggy!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 24, 2025

Works well and quick support assistance.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

I was working on a very time-sensitive B2B setup and needed help urgently. Although the app doesn’t normally provide on-demand call support, Shanna went above and beyond to assist me, even hopping on a Google Meet right away to walk me through my questions. The app itself is powerful yet straightforward. It’s designed to handle some of the most complex wholesale pricing scenarios and integrates seamlessly with Shopify POS, which was a must for my project. The interface is user-friendly and the logic behind it is simple to implement, even with hundreds of product variants. Overall, I’m very impressed with both the support and the app. It delivers exactly what a serious B2B merchant needs while keeping things intuitive. Keep up the great work!

Using app

About 14 hours

Total reviews

5

Average rating

4.2

1 / 5 Share

Sept. 15, 2025

Everything was installing just fine. Link to sign up, even got a notification that someone signed up. But when it came time to approving them, it was nothing but a headache. Then I am asked to check with my IT dept. You know a small business owner just trying to afford the website fees alone. Thank you but no thank you.

Using app

About 4 hours

Total reviews

4

Average rating

1.5

5 / 5 Share

Sept. 11, 2025

Very responsive and helpful. Did not have to wait for answers!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

This is a great app with comprehensive features and is easy to integrate with your site. The support team was extremely helpful. They were quick to respond and professional, and offered excellent support to help resolve a unique issue with my site. I would highly recommend. It feels good to work with a team that cares about what they do as well as your specific needs.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Super customer service, and fast replies! They are very helpful and the app works great.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 3, 2025

Incredibly rude and brazen: advertised app features are only possible if you grant full access to the shop (including customer data). Very questionable.

Using app

20 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 2, 2025

Great app. We were looking to integrate B2B into our retail site. After a long app search, I found Wholesale Helper to be the best option. Had the features that we needed (wholesale lock, wholesale pricing, net terms) at a reasonable price. Plus, the support is great. We wanted the B2B portion to be seamlessly integrated into our site with little visual differences. Their support team was able to do that in a very quick manner. As well as accommodating small custom changes. They got things done usually within a business day. Very reliable. Big thank you to Shanna, she assisted us with most of our support requests, very kind and fast responses.

Store

Fan Ink

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Customer Service is prompt and friendly. Very responsive team.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

They did it again. This team never lets you down, no matter how long you’ve been with them. They helped me tweak my site to fit exactly what I needed, were super responsive, and honestly saved me when I was scrambling to get organized for launch. I would not have hit my deadline without them. The app itself is simple and works perfectly for letting different customer types log in and see their own pricing. But what really makes Wholesale Helper stand out is the team. I’m not very tech savvy, and they took the time to understand my questions and find solutions that worked for my business. Love this app.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

customer service always on point. i hope there will be more features for all subscription plans. thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Using app

16 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 12, 2025

Their support is very responsive and quick to implement features and answer questions.

Store

Le Maé

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Le Maé Team, Amazing to hear we've been able to implement the app easily for you and that support has been helpful! Let us know if you need anything in the future! - Wholesale Helper Support Team

5 / 5 Share

Aug. 11, 2025

I have to say the customer service for this app is on of the best I've seen. They install your theme Integration at no charge within 1-2 business days. Reponses from the company is really quick. I would say so far my experience has been nothing but stellar with them. Would highly recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

After testing several wholesale (B2B) apps we decided to go with this app. It offered the most comprehensive features and the pricing is reasonable. It also had the option to connect to other related apps for additional features such as the WSH Order Form & ReOrder which we also ended up installing and using. The team there is very quick to answer our inquiries and helped us set things up exactly how we wanted. They helped us with our custom requests as well. Shanna from the team is very knowledgeable and assisted multiple times with quick and effective solutions after we started using the app. While Parth helped us in finding the right app features and with our initial set up phase.

Store

Haisue

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Haisue Team! Thank you so much for your thoughtful review! We’re thrilled to hear that our apps and features fit your needs, and that the integration with WSH Order Form & ReOrder has been helpful for your business. We’re especially happy to hear our team made your experience smooth from setup to custom requests. I’ll be sure to share your kind words with them. We’re lucky to have them on the team! It’s been a pleasure working with you, and we look forward to continuing to support your growth. Wholesale Helper!

5 / 5 Share

July 25, 2025

Great app for wholesale sales! Works smoothly and does exactly what we need. The support team is top-notch – super fast and incredibly helpful. Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

July 24, 2025

Don't waste your time with an employee you can't use under any circumstances and who never supports you; look into different B2B applications.

Store

Dinossi

Using app

4 days

Total reviews

6

Average rating

3.7

5 / 5 Share

July 16, 2025

There is currently a global shopify issue preventing checkout on my site. when I reached out to the developers of this app thinking it might be the app, they responded in 15 minutes AND had already built a work-around to make my site operable again despite the continued shopify issues. Very very pleased with the customer support and the app does exactly what we want it to do.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shop WasteNot, Really appreciate you sharing this! We know how stressful those unexpected hiccups can be, so we’re glad we could jump in fast and get you a workaround. 💪 Thrilled to hear the app’s doing exactly what you need...we’ll keep working hard to make sure it stays that way! Wholesale Helper Support Team!

5 / 5 Share

July 9, 2025

The App works great if you need to add B2B capabilities. They provided excellent support during the setup process. Mark L

Using app

3 months

Total reviews

1

Average rating

5.0