All reviews

Rating Breakdown

  • 5
    93% (477 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 98% (504)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2025

Very useful application, and extra helpful and attentive team. A shoutout to Rohan who took the time to follow up with me on the status of a fix.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the great review! We’re happy to hear the app has been useful and that our team was able to help follow up on the fix. We truly appreciate your support and are always here if you need us. - Wholesale Helper Team

5 / 5 Share

Nov. 11, 2025

You can count on this app. The support is top-notch.

Store

MCS

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

The most critical part of any app through Shopify is the speed and quality of the customer support. From that standpoint, Wholesale Pricing Discount B2B has been excellent.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We completely agree that fast, high-quality support is critical, and we’re glad our team has delivered on that for you. We really appreciate you being a long-time customer and are always here if you need anything. - Wholesale Helper Support Team

5 / 5 Share

Oct. 27, 2025

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Great app, and exceptional support. I recently had an issue I couldn't solve myself - I left it in the hands of the Support team, who resolved the issue quickly with some custom code. Highly recommend.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Customer service is excellent! The support team really care about getting it right, as sometimes things can get buggy!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 24, 2025

Works well and quick support assistance.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

I was working on a very time-sensitive B2B setup and needed help urgently. Although the app doesn’t normally provide on-demand call support, Shanna went above and beyond to assist me, even hopping on a Google Meet right away to walk me through my questions. The app itself is powerful yet straightforward. It’s designed to handle some of the most complex wholesale pricing scenarios and integrates seamlessly with Shopify POS, which was a must for my project. The interface is user-friendly and the logic behind it is simple to implement, even with hundreds of product variants. Overall, I’m very impressed with both the support and the app. It delivers exactly what a serious B2B merchant needs while keeping things intuitive. Keep up the great work!

Using app

About 14 hours

Total reviews

5

Average rating

4.2

1 / 5 Share

Sept. 15, 2025

Everything was installing just fine. Link to sign up, even got a notification that someone signed up. But when it came time to approving them, it was nothing but a headache. Then I am asked to check with my IT dept. You know a small business owner just trying to afford the website fees alone. Thank you but no thank you.

Using app

About 4 hours

Total reviews

4

Average rating

1.5

5 / 5 Share

Sept. 11, 2025

Very responsive and helpful. Did not have to wait for answers!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

This is a great app with comprehensive features and is easy to integrate with your site. The support team was extremely helpful. They were quick to respond and professional, and offered excellent support to help resolve a unique issue with my site. I would highly recommend. It feels good to work with a team that cares about what they do as well as your specific needs.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Super customer service, and fast replies! They are very helpful and the app works great.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 3, 2025

Incredibly rude and brazen: advertised app features are only possible if you grant full access to the shop (including customer data). Very questionable.

Using app

20 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 2, 2025

Great app. We were looking to integrate B2B into our retail site. After a long app search, I found Wholesale Helper to be the best option. Had the features that we needed (wholesale lock, wholesale pricing, net terms) at a reasonable price. Plus, the support is great. We wanted the B2B portion to be seamlessly integrated into our site with little visual differences. Their support team was able to do that in a very quick manner. As well as accommodating small custom changes. They got things done usually within a business day. Very reliable. Big thank you to Shanna, she assisted us with most of our support requests, very kind and fast responses.

Store

Fan Ink

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Customer Service is prompt and friendly. Very responsive team.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

They did it again. This team never lets you down, no matter how long you’ve been with them. They helped me tweak my site to fit exactly what I needed, were super responsive, and honestly saved me when I was scrambling to get organized for launch. I would not have hit my deadline without them. The app itself is simple and works perfectly for letting different customer types log in and see their own pricing. But what really makes Wholesale Helper stand out is the team. I’m not very tech savvy, and they took the time to understand my questions and find solutions that worked for my business. Love this app.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

customer service always on point. i hope there will be more features for all subscription plans. thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Using app

16 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 12, 2025

Their support is very responsive and quick to implement features and answer questions.

Store

Le Maé

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Le Maé Team, Amazing to hear we've been able to implement the app easily for you and that support has been helpful! Let us know if you need anything in the future! - Wholesale Helper Support Team

5 / 5 Share

Aug. 11, 2025

I have to say the customer service for this app is on of the best I've seen. They install your theme Integration at no charge within 1-2 business days. Reponses from the company is really quick. I would say so far my experience has been nothing but stellar with them. Would highly recommend.

Using app

6 days

Total reviews

1

Average rating

5.0