All reviews

Rating Breakdown

  • 5
    92% (424 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (457)
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5 / 5 Share

Aug. 5, 2024

Wholesale Helper has been fantastic — a simple to set up, easy to manage platform which offers high levels of customization.

Store

Walden

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 29, 2024

Fantastic app, really helpful and quick service, even when in different timezones. The tech team was super helpful customising the app to our needs, which was done quickly and efficiently. Highly recommend. Gives you a great alternative when Shopify Plus is so expensive, this is just as good, if not better as it acts as a 'portal' for wholesale without a separate app or website and at a fraction of the price.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2024

Amazing app does everything we needed and more, and the customer service is great they even helped with customisations.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Absolutely fantastic. From the functionality to the communication of the support team, WPD is worth absolutely every cent. Would give them 6 stars if it were possible!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

We've been using Wholesale Pricing Discount B2B for a number of months now and it's been so wonderful for our trade customers. The WPD team have been really receptive to questions and have helped us make custom design tweaks that ensure the app is beautifully integrated into our store. Overall, we really recommend using this app and are really pleased with how it's working for our business.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that your trade customers are loving Wholesale Pricing Discount and that we've been able to help make some custom design tweaks for you :) Please let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

July 12, 2024

Wonderful Customer service. Never left wondering when I will get a response. Has helped me elevate my store and the shopping experience for my wholesale customers.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

So far, I am IMPRESSED. Customer service team for this app is VERY fast to respond to chat inquiries. In less than 12 hours since trying to set up their wholesale app, I've interacted with customer support and 3 different very helpful customer service reps. Each inquiry was answered accurately, and I've even had them start to do some custom pricing options that aren't built into the plugin for me. I installed and tried to configure about 5 total wholesale apps (I didn't even try SparkLayer, too pricey for me starting out getting into wholesale) and Wholesale Pricing Discount app has everything I need. Most impressively, is their dedicated standalone "Wholesale Catalog" functionality. This is so cool, and is a combo of a wholesale catalog, and a quick order catalog. All of the other options they allow you to configure I think should cover most peoples functionality needs. I am very happy I found this team of developers, as they really are on top of things and respond within minutes, sometimes only a few hours in the middle of the night here with me being in the U.S. After testing several of the other alternatives, I feel like this app is worth every penny for the time and trouble it will save you testing out and installing other wholesale options that just feel like they weren't built with everything Wholesale Pricing Discount app has been built with. Time is money, and this app and its great team will save me a lot of headaches. I'm happy I found them and don't have to stress out about finding the perfect wholesale tool. I wanted to try to make it work with free plans available from other apps, but they just didnt cut it. You can stop your search for the perfect Wholesale app, this one is it!

Store

SOZO

Using app

About 17 hours

Total reviews

4

Average rating

4.3

5 / 5 Share

July 11, 2024

We were looking for an app that could split off different customer pricing by customer tags as well as allow for additional discounts to be applied. The purpose of this was to allow for employee, industry, and marketing discounts to be able to show pricing at the PDP & PLP level. They could then shop at their appropriate price level based on specific customer tags, rather than using discount code needing to be distributed and applied. The app does accomplish what we were looking to do, but the customer service level of Wholesale Pricing Discount B2B app also is pretty great -responses generally get back within 30 minutes and are helpful. There are a few small limitations and I do wish there were a few features that could be implemented (for example one feature I'd love would be that you can have "hidden" products that show based on the customer tag, but its not a full product page like what you'd normally see). All in all, this app accomplished a lot of the requirements that we were looking to achieve. I'd realistically give this a 4.5/5 if this was possible as it isn't perfect, but does a very good job. I've been happy with the overall app performance and service behind it.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy that we are able to help you sell Wholesale and the support has been great too :)

5 / 5 Share

July 11, 2024

This app allows me to do several important tasks related to special pricing and discounts. Customer service is exceptional.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2024

The app does exactly what I need it to do and the customer service is great!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2024

We recently implemented this app and it is great for our needs. During the set up process Abdullah and the support team have been incredibly helpful - very responsive, friendly and helpful. We would highly recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

This app is fantastic and perfect for our needs! We're able to tailor our customer experience for EVERY client with their Unique Individual Pricing feature. What's also great, is that the team is so easy to work with. We had a problem with one of our customers unable to see their unique pricing, and within 12 hours, Ahmed and his team had fixed the problem. Highly recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2024

problem solved right away thanks for the credit

Using app

13 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

June 29, 2024

Great support and extremely patient with our requests. Initially we were reluctant about upgrading the subscription for the extra features but with the support and functionality of the app, we're going to be upgrading for sure. Highly recommend it

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for your kind words. We're trying to make the product better each day to add more value. If you need anything, just let us know! - Wholesale Helper Support

5 / 5 Share

June 28, 2024

This App is everything it claims to be and much of the setup we could do ourselves. However, we received significant assistance is adapting the app to our needs and customizing our theme. The help was timely and professional. Without this app I don't know how we couldn't use Shopify for our B2B store.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Great app that does what we need, but the support team are what makes it fantastic! Always go above & beyond.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

This is an advanced Shopify app that allows you to customize many B2B options in your store. We have been using this app for several years and we are happy with its options and support. Special thanks to Shana from the tech support team and she did a great job fixing all our store issues. Highly recommend this app to those looking for advanced B2B options.

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

Developer Reply

We're so happy to be serving you these past 4 years and looking forward to growing together! Let us know if you need anything, Wholesale Helper Support

5 / 5 Share

June 13, 2024

Very responsive group that will hop on a call to help you figure out any customizations or issues you may have.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2024

This is an excellent app for our business that needed separate individual variant wholesale and trade account pricing. The support team is quick to resolve any issues and even help bespoke the client experience when needed. They truly care about their customer base.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

May 21, 2024

Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs. We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently. Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear that your utilizing Wholesale Pricing Discount and Wholesale Order Form to create an amazing ordering experience for customers! Let us know if you need anything, Wholesale Helper Support