All reviews

Rating Breakdown

  • 5
    93% (498 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    3% (16 ratings)
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1 / 5 Share

May 26, 2023

VERY BAD assistance in relation to the exorbitant cost they charge. They usually respond after one day to our requests so it is VERY DIFFICULT to solve problems because of the long lead time. They DO NOT OFFER unlimited stock so our wholesalers could not place orders. This is a ridiculous limit. We removed the application and for a whole day WE HAD HUGE HUGE PROBLEMS with our website, the PRICES in each product tab were HIDDEN for all our customers !!!!! Luckily we downloaded another application which solved the problem for us. We're sorry but we do not recommend this app. They still have to train themselves before selling themselves as an application on such a renamed site as SHOPIFY

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 24, 2023

The app is really good, but what's top-notch is their customer service. They always jump to help out whenever I have any trouble.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

May 18, 2023

UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme. ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps. 1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues. 2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal 3. No option to set product image sizes, they are huge 4. To hide standard checkout for your net term customers requires special code 5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good

Using app

3 days

Total reviews

6

Average rating

3.7

5 / 5 Share

May 10, 2023

After researching every app listed in the "Wholesale pricing" category and test driving 10+ finalists, this one came out as the clear cut winner and I couldn't be happier. Incredible service, easy to use, and well priced. Look for the feedback on here that says even Shopify reps recommend this app for wholesale companies that don't need to step up to Plus just yet. That tells you what you need to know. Love it!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

This app is AMAZING! So far the customer service & tech team have been fantastic! We had some issues with the variant price and they took care of it right away. We asked them to remove the struck out price, and they did that too! I have not seen another app like this and it is truly amazing for our needs!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

Excellent customer service!!! I’m so impressed with the quick response to all our questions . Highly recommended

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Excellent customer service!!! I’m so impressed with the super-fast response time to my questions. The app is working great, and they ensure a smooth integration with friendly assistance. Highly recommend! Thank you to the team!

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Awesome to hear the app is working great as well as the customer service! - Wholesale Helper Support Team

5 / 5 Share

April 25, 2023

Super customer service! Have spoken with several team members and they are all extremely knowledgeable and willing to go the extra mile to ensure the customer gets what they need.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Love this! Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

April 21, 2023

Great app and even better support! The support and development team is very accomodating and responsive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Love to hear that our app and support have been helping your B2B business. Let us know if you need anything in the future. - Wholesale Helper Support Team

2 / 5 Share

April 16, 2023

Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?

Using app

19 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 12, 2023

These guys really do try to please with custom requests. I'm sure some of my requests seemed trivial, but they got'em done anyways. Very pleased. Thanks again!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad we were able to help with your custom request! Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

April 6, 2023

Excellent app, and we also love the Wholesale Order Form as it saves time for our retailers. Customer support is excellent - Mehak and the tech team went above and beyond for our customization requirements. Shopify Plus support had recommended the WPD app when they couldn't help us achieve our needs with Shopify B2B due to a conflict with our subscription app - and honestly, this works even better with far less work on our end.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind review and great to hear your are loving the Wholesale Order Form with Wholesale Pricing Discount :) Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

April 5, 2023

Solid app, team helped us out with some issues and were quick to do it as well. Customer service top notch and really helpful. Clear and concise video explaining every request we had and didn't even charge us for some quick fixes. 5 stars.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We aim to be top notch! Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

March 30, 2023

The app took a few weeks to get completed having it do exactly what our shop needed, but the support has been incredible! They have helped me with every step of the way and it is now functioning perfectly. Thanks so much for this great app and great team!

Using app

22 days

Total reviews

8

Average rating

4.4

Developer Reply

Love to hear Wholesale Pricing Discount is functioning perfectly for your store! Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

March 23, 2023

Very helpful and nice team. we are very happy with this app. they will customize code to fit your website

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Let us know if you need anything in the future! Am glad we were able to make some customizations work for your store. - Wholesale Helper Support

5 / 5 Share

March 22, 2023

Really easy to use and the support team are fantastic with requests. Would recommend to anyone looking to add wholesale pricing discount to their site.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words :). We aim for easy to use software with helpful support team. Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

March 21, 2023

Fantastic app - even includes a way to have your wholesale section section separate to your main website - I do not believe any other app does this. Tech support is also very good - always someone online and always gets back to yuo quickly with helpful replies.

Using app

8 days

Total reviews

4

Average rating

4.0

Developer Reply

Glad you like the 2 separate sections! Let us know if you need anything in the future :) - Wholesale Helper Support Team

4 / 5 Share

March 20, 2023

Very fast support team! I had an error code on a client's website and they solved it within 2min. Thanks guys! Much appreciated :-)

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 16, 2023

Fantastic app with all you need to build a wholesale store on top of your existing e-commerce site. Great support, too!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Wholesale Pricing Discount app team have been phenomenal through our new page buildup. The whole team has been so helpful and resourceful. Trust me -- you need this app!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear...Let us know if you need anything in the future! - Wholesale Helper Support Team