All reviews

Rating Breakdown

  • 5
    93% (498 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    3% (16 ratings)
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5 / 5 Share

July 31, 2023

Works really well for our store. Needed a couple of customisations for how pricing is displayed and the support team handled my request quickly & professionally.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear our app is working well for you :) Let us know if you need anything in the future! Wholesale Helper Support Team

5 / 5 Share

July 28, 2023

Amazing customer support! Works great for our needs. Does exactly what is advertised. Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words...Let us know if you need anything in the future! Wholesale Helper Support Team

5 / 5 Share

July 26, 2023

Our experience with the Wholesale APP has been amazing. Mehak from the support team has been shadowing us in the learning process and provided third party integration with other APP. We were helped by Abhinav from the developer team a couple of times as well with certain features. This APP is fantastic with your support team and developer team!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Love hearing our support team was able to get you set up and rolling...Let us know if you need anything in the future! Wholesale Helper Support Team

5 / 5 Share

July 21, 2023

Simple and fast app. Happy with performance. Support were able to help with some small theme changes which is much appreciated. Overall, this is more powerful than Shopify Plus' Wholesale channel.

Using app

3 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Let us know if you need anything in the future :) - Wholesale Helper Support Team

5 / 5 Share

July 19, 2023

Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.

Using app

About 22 hours

Total reviews

6

Average rating

5.0

Developer Reply

Wow...we appreciate the kind words! Let us know if you need anything in the future :) - Wholesale Helper Support Team

5 / 5 Share

July 19, 2023

Easy to use and works the way I need it to. I have had a few issues with a conflicting plug in, but have been helped with a workaround every time this happens (happens mostly when we do a theme update!)

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We aim to make the app easy to use and be help when there is a roadblock. Let us know if you need anything in the future :) - Wholesale Helper Support Team

4 / 5 Share

July 20, 2023

UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out. I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.

Using app

3 months

Total reviews

3

Average rating

3.3

Developer Reply

Glad to get you on the right track! Let us know if you need anything in the future :) - Wholesale Helper Support Team

5 / 5 Share

July 6, 2023

Excellent service and hands-on attention. I needed a little custom work to make the pricing look more to my specifications and they did it in less than 24 hours. Thank you!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear that we were able to help you with customizations in less than 1 day! Let us know if you need anything in the future. Wholesale Helper Support

5 / 5 Share

July 5, 2023

Customer service is exceptional. Insanely easy to integrate and get started quickly. Very happy and would recommend

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Let us know if you need anything in the future. - Wholesale Helper Support

5 / 5 Share

June 30, 2023

The app works and looks fantastic. The Wholesale Helper team has been nothing but accommodating, especially when it came to re-integrating the wholesale section upon a second theme update. Our business is heavily dependent on wholesale, I feel comfortable knowing that I can rely on their customer service.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and entrusting us! You are in great hands and let us know if you need anything :) - Wholesale Helper Support!

5 / 5 Share

June 27, 2023

This is the only wholesale app we've used but we chose it because it if full-featured and Wholesale Helper also offer related apps that work together with this one including Wholesale Order Form & ReOrder and AReceivables. Their customer service team is very responsive and helpful.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 27, 2023

Great customer service. Meets our wholesale needs. They were willing to do a lot of customizations for us to craft a good experience for our users.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad the customizations have helped create a good experience for the store and your customers :) Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

June 27, 2023

Excellent App, with great functionality for B2B. Support are always extremely helpful, to integrate with your store.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Great to hear you are enjoying the B2B functionality and support has been helpful! Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

June 16, 2023

We have been so impressed with this app and the team that supports it. After looking at a number of Wholesale apps, this one was the clear winner with a robust feature set, slick UI (both customer facing and admin), plenty of customization options to align the look/feel with our brand, and fair pricing. We have also required some very specific customizations for our business and they have done the work for us quickly, accurately, and at a very reasonable hourly rate. Wish all Shopify apps were this good!

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

<3 We work super hard and are grateful for your kind words and that we have been able to help your business! Let us know if you need anything. - Wholesale Helper Support

1 / 5 Share

June 16, 2023

Nothing works properly, i've come across so many problems that i had to pay a whole months for nothing since my free try expired before i could finish setting it up. The support are quick to respond, but give no helpful answers. I had to get it to work with my website team or by myself. The app can be in only one language, it's not compatible with shopify market (whatever that is). I have a simple B2C and B2B store... Really bad experience.

Using app

19 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi, we are sorry you did not have the best experience. We have refunded the charge and have updated our app to work with Shopify Markets. If anything changes in the future and needs our help, please let us know.

5 / 5 Share

June 13, 2023

HIGHLY FUNCTIONAL, TERRIFIC FEATURE SET, NO BLOAT PLATFORM I've searched a TON for the best wholesale tool and I truly believe this is not only the best built app for a store trying to have a B2B/Wholesale section, but that its unbelievably fairly priced considering its deep functionality. Noteworthy: Their customer service is UNBELIEVABLE! They always respond right away with the internal chat tool from your shopify admin site and you're not just getting a person who can barely help you. Instead, you're getting someone EXTREMELY tech savvy and deeply versed in the tool and features itself. They quickly get a real answer to you and anything you need done including customizations that you often get for free and without questioning you. I've been working with Shanna and she is INCREDIBLE! Never in my life have I seen such great service, especially from a developer firm.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Great product, great design, great support, fair price...is our goal! We're here to help so let us know if you need anything. Thank you so much for the kind words :) - Wholesale Helper Support Team

5 / 5 Share

June 7, 2023

"We can't say enough about how fantastic the support is from Wholesale Helper! We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Daniel, Joshua, Shanna, & Mehak have all helped us get set up and iron out any glitches we have run into... Including custom theme development to tailor-make our wholesale store an awesome user experience for our wholesale customers. WIsh I knew the names of all the other people that are behind the scenes so I could give them a special thanks as well. Honestly blown away with how good the support is. It's a hard thing to find these days. You guys rock!"

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Amazing to hear the support has been great! Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

June 7, 2023

Great Customer Service, excellently priced app offering robust features with very intuitive UI. Fantastic on it's own and even better with Wholesale Lock Manager. Any problems resolved with Customer Support very quickly, highly recommended!

Store

Semilac

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2023

Great customer service. Been using most of their apps for 3+ years. Would strongly recommend to anyone!

Store

ArtiKen

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2023

Seriously, best costumer service ever! I am very glad to have installed this app to my Shopify account.

Using app

2 months

Total reviews

1

Average rating

5.0