All reviews

Rating Breakdown

  • 5
    92% (424 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (457)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2024

This app is fantastic and perfect for our needs! We're able to tailor our customer experience for EVERY client with their Unique Individual Pricing feature. What's also great, is that the team is so easy to work with. We had a problem with one of our customers unable to see their unique pricing, and within 12 hours, Ahmed and his team had fixed the problem. Highly recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2024

problem solved right away thanks for the credit

Using app

13 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

June 29, 2024

Great support and extremely patient with our requests. Initially we were reluctant about upgrading the subscription for the extra features but with the support and functionality of the app, we're going to be upgrading for sure. Highly recommend it

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for your kind words. We're trying to make the product better each day to add more value. If you need anything, just let us know! - Wholesale Helper Support

5 / 5 Share

June 28, 2024

This App is everything it claims to be and much of the setup we could do ourselves. However, we received significant assistance is adapting the app to our needs and customizing our theme. The help was timely and professional. Without this app I don't know how we couldn't use Shopify for our B2B store.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Great app that does what we need, but the support team are what makes it fantastic! Always go above & beyond.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

This is an advanced Shopify app that allows you to customize many B2B options in your store. We have been using this app for several years and we are happy with its options and support. Special thanks to Shana from the tech support team and she did a great job fixing all our store issues. Highly recommend this app to those looking for advanced B2B options.

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

Developer Reply

We're so happy to be serving you these past 4 years and looking forward to growing together! Let us know if you need anything, Wholesale Helper Support

5 / 5 Share

June 13, 2024

Very responsive group that will hop on a call to help you figure out any customizations or issues you may have.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2024

This is an excellent app for our business that needed separate individual variant wholesale and trade account pricing. The support team is quick to resolve any issues and even help bespoke the client experience when needed. They truly care about their customer base.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

May 21, 2024

Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs. We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently. Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear that your utilizing Wholesale Pricing Discount and Wholesale Order Form to create an amazing ordering experience for customers! Let us know if you need anything, Wholesale Helper Support

5 / 5 Share

May 18, 2024

Great to work with! Great app, thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

EXCELLENT customer service! They stayed on the phone with me for a while explaining things and even customized a bunch of things for me - very quickly - for free. The app has alot of great features and is great for what we wanted.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 9, 2024

The support is very accommodating and their integration is quick. They are good with their terms and helps us with the process requirement we have.This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 8, 2024

This company makes some good apps and just as important they support their users with friendly and reliable support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Great products + support is our goal! Please let us know if you need anything in the future :) - Wholesale Helper Support Team

5 / 5 Share

May 7, 2024

Incredible service and really easy to use, would recommend to anyone looking to create a separate sales platform for wholesale that integrates seamlessly with your existing website.

Using app

7 months

Total reviews

2

Average rating

5.0

3 / 5 Share

May 1, 2024

Good concept but didn't work for us. We needed discounted pricing based on volume of multiple different products, ie 10 of a, 10 of b, 10 of c = lowered price because you got 30 total. Much more complex than that but ultimately it didn't work for our needs.

Using app

About 2 months

Total reviews

2

Average rating

2.0

5 / 5 Share

April 25, 2024

Really want to recommend this app because support is very very good. definately app is also very good.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

I had some issues with the app configuration, but the team were able to solve all my problems! I think the app is worth it for people who wants to build a B2B store! The only thing I think could be improve is to be able to create different tags with different payment terms. Right now, you can only have one customer tag that regroup all the payment terms.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Best wholesale app and best team to work with.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Excellent customer service! I changed to a new theme in which the wholesale pricing was not displaying properly. I contacted support and Wholesale Helper integrated the wholesale app to our new theme within six hours. It now works beautifully! This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent customer service. Thank you!!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We're happy that we were able to get you up fast! Let us know if you need anything, Wholesale Helper Support

5 / 5 Share

April 1, 2024

Great app with great support, highly recommended!

Using app

7 months

Total reviews

4

Average rating

5.0