All reviews

Rating Breakdown

  • 5
    91% (424 ratings)
  • 4
    2% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (457)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 30, 2023

The app works and looks fantastic. The Wholesale Helper team has been nothing but accommodating, especially when it came to re-integrating the wholesale section upon a second theme update. Our business is heavily dependent on wholesale, I feel comfortable knowing that I can rely on their customer service.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and entrusting us! You are in great hands and let us know if you need anything :) - Wholesale Helper Support!

5 / 5 Share

June 27, 2023

This is the only wholesale app we've used but we chose it because it if full-featured and Wholesale Helper also offer related apps that work together with this one including Wholesale Order Form & ReOrder and AReceivables. Their customer service team is very responsive and helpful.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 27, 2023

Great customer service. Meets our wholesale needs. They were willing to do a lot of customizations for us to craft a good experience for our users.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad the customizations have helped create a good experience for the store and your customers :) Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

June 27, 2023

Excellent App, with great functionality for B2B. Support are always extremely helpful, to integrate with your store.

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Great to hear you are enjoying the B2B functionality and support has been helpful! Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

June 16, 2023

We have been so impressed with this app and the team that supports it. After looking at a number of Wholesale apps, this one was the clear winner with a robust feature set, slick UI (both customer facing and admin), plenty of customization options to align the look/feel with our brand, and fair pricing. We have also required some very specific customizations for our business and they have done the work for us quickly, accurately, and at a very reasonable hourly rate. Wish all Shopify apps were this good!

Using app

About 1 month

Total reviews

9

Average rating

4.9

Developer Reply

<3 We work super hard and are grateful for your kind words and that we have been able to help your business! Let us know if you need anything. - Wholesale Helper Support

1 / 5 Share

June 16, 2023

Nothing works properly, i've come across so many problems that i had to pay a whole months for nothing since my free try expired before i could finish setting it up. The support are quick to respond, but give no helpful answers. I had to get it to work with my website team or by myself. The app can be in only one language, it's not compatible with shopify market (whatever that is). I have a simple B2C and B2B store... Really bad experience.

Using app

19 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi, we are sorry you did not have the best experience. We have refunded the charge and have updated our app to work with Shopify Markets. If anything changes in the future and needs our help, please let us know.

5 / 5 Share

June 7, 2023

"We can't say enough about how fantastic the support is from Wholesale Helper! We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Daniel, Joshua, Shanna, & Mehak have all helped us get set up and iron out any glitches we have run into... Including custom theme development to tailor-make our wholesale store an awesome user experience for our wholesale customers. WIsh I knew the names of all the other people that are behind the scenes so I could give them a special thanks as well. Honestly blown away with how good the support is. It's a hard thing to find these days. You guys rock!"

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Amazing to hear the support has been great! Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

June 7, 2023

Great Customer Service, excellently priced app offering robust features with very intuitive UI. Fantastic on it's own and even better with Wholesale Lock Manager. Any problems resolved with Customer Support very quickly, highly recommended!

Store

Semilac

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 31, 2023

Great customer service. Been using most of their apps for 3+ years. Would strongly recommend to anyone!

Store

ArtiKen

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2023

Seriously, best costumer service ever! I am very glad to have installed this app to my Shopify account.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 26, 2023

VERY BAD assistance in relation to the exorbitant cost they charge. They usually respond after one day to our requests so it is VERY DIFFICULT to solve problems because of the long lead time. They DO NOT OFFER unlimited stock so our wholesalers could not place orders. This is a ridiculous limit. We removed the application and for a whole day WE HAD HUGE HUGE PROBLEMS with our website, the PRICES in each product tab were HIDDEN for all our customers !!!!! Luckily we downloaded another application which solved the problem for us. We're sorry but we do not recommend this app. They still have to train themselves before selling themselves as an application on such a renamed site as SHOPIFY

Using app

10 months

Total reviews

6

Average rating

4.3

2 / 5 Share

July 3, 2025

2025 update: app has issues weekly. my wholesale customers are randomly not recognized and they are forced to pay at checkout instead of net terms. Neither me or tech support are able to duplicate however it happens randomly a few tiems every week. 2023 UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme. ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps. 1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues. 2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal 3. No option to set product image sizes, they are huge 4. To hide standard checkout for your net term customers requires special code 5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good

Using app

About 2 years

Total reviews

6

Average rating

3.7

5 / 5 Share

April 28, 2023

Excellent customer service!!! I’m so impressed with the super-fast response time to my questions. The app is working great, and they ensure a smooth integration with friendly assistance. Highly recommend! Thank you to the team!

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Awesome to hear the app is working great as well as the customer service! - Wholesale Helper Support Team

5 / 5 Share

April 21, 2023

Great app and even better support! The support and development team is very accomodating and responsive.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Love to hear that our app and support have been helping your B2B business. Let us know if you need anything in the future. - Wholesale Helper Support Team

2 / 5 Share

April 16, 2023

Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?

Using app

3 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 12, 2023

These guys really do try to please with custom requests. I'm sure some of my requests seemed trivial, but they got'em done anyways. Very pleased. Thanks again!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad we were able to help with your custom request! Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

April 6, 2023

Excellent app, and we also love the Wholesale Order Form as it saves time for our retailers. Customer support is excellent - Mehak and the tech team went above and beyond for our customization requirements. Shopify Plus support had recommended the WPD app when they couldn't help us achieve our needs with Shopify B2B due to a conflict with our subscription app - and honestly, this works even better with far less work on our end.

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the kind review and great to hear your are loving the Wholesale Order Form with Wholesale Pricing Discount :) Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

April 5, 2023

Solid app, team helped us out with some issues and were quick to do it as well. Customer service top notch and really helpful. Clear and concise video explaining every request we had and didn't even charge us for some quick fixes. 5 stars.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We aim to be top notch! Let us know if you need anything in the future. - Wholesale Helper Support Team

5 / 5 Share

March 30, 2023

The app took a few weeks to get completed having it do exactly what our shop needed, but the support has been incredible! They have helped me with every step of the way and it is now functioning perfectly. Thanks so much for this great app and great team!

Using app

22 days

Total reviews

10

Average rating

4.5

Developer Reply

Love to hear Wholesale Pricing Discount is functioning perfectly for your store! Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

March 23, 2023

Very helpful and nice team. we are very happy with this app. they will customize code to fit your website

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Let us know if you need anything in the future! Am glad we were able to make some customizations work for your store. - Wholesale Helper Support