All reviews

Rating Breakdown

  • 5
    93% (477 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 98% (504)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2024

Have been using the wholesale app for a little over two years now. It certainly has made life a lot easier having a portal where customers can directly place wholesale orders. Customer support has been great at assisting us when we run into any problems. They also found ways to make the app work for us even though we are using other apps that are not compatible with the wholesale app.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Customer service is always so so helpful and the app works how I need it to :)

Using app

Almost 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 19, 2024

Support is quick to respond to any issues that arise. They way our site is designed along with Wholesale Pricing app, we can cater to both Retail and Wholesale customers on the same site without having a special place for wholesalers to shop.

Using app

Over 2 years

Total reviews

5

Average rating

3.4

5 / 5 Share

March 1, 2024

We've had a bumpy road navigating from WooCommerce to Shopify, however Wholesale Helper has been great with support and directly reaching out to help us with some challenges switching our platforms. We use all three of the modules and it works well with our theme to provide a professional looking Wholesale store. Thanks to Seth and his team for making us a priority and getting the changes we needed into our production environment. Only reason not four stars is that we're still working on traffic, but that isn't WH- hope to see that improve in the near future.

Using app

10 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 16, 2024

Years ago we sought out a Wholesale Pricing app and tried a bunch, but this one met our needs of individual product pricing and the monthly fee was very reasonable compared to the rest. We have a very large catalog of products >10,000 and Wholesale Pricing Discount B2B enables us to offer a complex wholesale pricing feature to our customers. The support is always top notch and we couldn't be happier to continue to use this app as we have done for the last few years.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

I wanted to take a moment to share my experience with Wholesale Helper on the Shopify App Store. Working with Wholesale Helper has been a positive and seamless experience for me. The application's user-friendly interface and robust features have significantly improved my workflow.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Great app and great customer service. We been using this app for 6 months now to sell our products at wholesale discount to retailers and everything has been great.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

App works very well and the customer support is excellent.

Using app

About 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 4, 2024

Neben der optisch wenig ansprechenden Aufbereitung, gibt es einen großen Mangel, den der Support nicht mal nach zwei Wochen geschafft zu beheben. Während des Check out, wird dem Grundner ein viel günstigere Preis angegeben, als eingestellt. Ich habe damit bereits Verluste bei Bestellungen erhalten. Der Support konnte das Problem nicht lösen, und es ist offensichtlich auch keine hohe Priorität dort. Daher von mir einen Stern. Ich hatte dem Support lange genug Informationen zukommen lassen und Zeit gegeben.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 30, 2024

We're really enjoying the wholesale discount app, it's completely change our entire operation, providing us with more freedom and less admin to concentrate on other things within the business. It can be a little tricky to navigate to begin with, and there are particular nuances needed to be learn along the way but the customer service is EXCELLENT, making the experience a very positive one. Recommend!

Using app

11 months

Total reviews

4

Average rating

4.8

Developer Reply

Amazing to hear it has improve your entire operation...it's what we aim for! Let us know if you need anything :) - Wholesale Helper Support

5 / 5 Share

Jan. 24, 2024

This team is beyond amazing! Had some very specific requests in terms of integrating their app into my store and they were able to accommodate expertly!

Store

Carismo

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

This app is brilliant and so are the support team! Especially Daniel who has helped me massively.

Using app

12 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Let us know if you need anything :) - Wholesale Helper Support

5 / 5 Share

Dec. 29, 2023

I like the app, i works perfectly to what we need it for. more important the customer service team are amazing, very helpful quick to respond back and they help us customize the app to our need. I appreciate all the good work they have done for us.

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

April 3, 2025

Support team keeps closing tickets before fixing them, app is also buggy.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 7, 2023

Very helpful in my time of need! Mehak was kind enough to create a detailed video explanation and step by step on how to resolve our issue. Our problem was no fault of the app, rather the way we set it up. Thank you, Mehak!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

So happy we were able to help and get you set up with your B2B store! Let us know if you need anything :) - Wholesale Helper Support

5 / 5 Share

Dec. 6, 2023

Vents.com — This company is the real deal. They provided great customer service with some of my initial questions. 20 minute on boarding demo, and already made two customizations, so that when someone is logged in it hides the create account, and if they are logged out, it shows the create account. As well as they added a logout feature on our navigation that shows if logged in and hides if logged out. The app is full of wholesale related pricing features for basically anything that you can think of. I really like the variant price control and pricing groups.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

As usual, their customer service is great. Need a 'clear all' option in the Wholesale Cart and they delivered!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

The team helped me to get up and running. They were quick and helpful. I haven’t started actually using the product yet, but so far, I am very happy with the support and how I anticipate the product to work.

Using app

10 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Great App and Great people behind it. They are very responsive!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Après avoir tenté une autre méthode, nous sommes revenus vers WPD car c'est selon nous la meilleure solution pour les boutiques B2B-B2C, et le support technique a été en mesure de nous réintégrer nos anciennes données rapidement et efficacement. Un service impeccable! Merci encore. After trying another method, we switched back to WPD because they have the best solution for blended stores, and tech support was able to get us back into our old data quickly and efficiently. Impeccable service! thanks again

Using app

11 months

Total reviews

10

Average rating

4.5