All reviews

Rating Breakdown

  • 5
    80% (167 ratings)
  • 4
    9% (19 ratings)
  • 3
    3% (6 ratings)
  • 2
    2% (4 ratings)
  • 1
    6% (13 ratings)

Reviews with Text

  • 97% (203)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 3, 2025

Support team never answer

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 25, 2025

Trying to reach someone for the 100th time when there are glitches in their app. We pay for a service that is actually making our wholesale orders harder. Someone please contact us ASAP.

Using app

Over 3 years

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, We’re truly sorry to see your experience reflected in a 1-star review, especially since we’ve been actively replying to every message you sent us. We’ve checked the history on our side, and it looks like our responses may not have reached you, as we never received a follow-up from you. We’ve just sent you a fresh email again so we can reconnect and help you resolve the glitches you’re facing. If you don’t see it in your inbox, please check your spam/junk folder; sometimes Shopify email routing causes messages to land there. We’re committed to getting this fixed for you as quickly as possible. Also, you can contact us directly from the app, using the live chat box in the lower right corner of the screen. Thanks for giving us the chance to make this right. We’re here whenever you’re ready.

5 / 5 Share

Nov. 3, 2025

Store

RTfact Flowers

Using app

About 5 years

Developer Reply

Thank you so much for your 5-star rating! 🌟 We’re really glad you’re enjoying the app — your support means a lot to our team!

1 / 5 Share

Oct. 24, 2025

The worst support, functionality, deliverables of any app ever purchsed on Shopify and there is no close second place. Truly horrific. Avoid this app like the plague.

Using app

Over 1 year

Total reviews

7

Average rating

3.4

Developer Reply

We’re very sorry to hear this was your experience — that’s absolutely not the level of service we strive to provide. Our support team did try to reach out to assist and resolve the issue, but we haven’t received a response so far. We’d really appreciate another chance to help make things right. If you’re open to it, please get back in touch so we can personally review what went wrong and work toward a proper resolution.

1 / 5 Share

Oct. 23, 2025

They are keen to help, but the app does not work on almost every point of view. currencies are a huge problem, as well as incompatibility with T&C checkbox at checkout etc. at least it's nothing for European international stores... what really fked me up extremely is that my live theme was edited and ruined. They were coding on my live theme even though i made them a backup !!!!! they made me lose SO much time

Store

Norvine

Using app

About 24 hours

Total reviews

37

Average rating

4.1

Developer Reply

We’re truly sorry to hear about your experience and the frustration this caused. Our team reached out several times to assist and investigate, but unfortunately, we didn’t receive a response. We completely understand how serious it is when theme changes affect your live store — this is never our intention. If you’re open to it, we’d still like the opportunity to review your setup safely and make things right. Your feedback is valuable, and we’re always working to improve the app’s compatibility for all regions, including European stores.

5 / 5 Share

Oct. 10, 2025

Great app for wholesale and net terms!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review Luca Decor. Happy to have you

5 / 5 Share

Oct. 9, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate your 5-star review!

5 / 5 Share

Oct. 9, 2025

Worked with Ron and RJ setting up individual products for a "wholesale pricing" where discounts and quantities werent needed, Just a simple display £X for customers not logged in, and display £Y price when logged in. Displayed at checkout and product level only at the moment, but its on the road map for collections, which is good enough for us at the moment. Thank you guys! great customer service, especially on my free trial will be sticking around for the updates.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re really glad to hear that the setup worked well for your wholesale pricing needs and that Ron and RJ were able to get everything running smoothly. We truly appreciate you taking the time to share your experience, especially during your trial period, and we’re excited for you to see the upcoming updates, including collection-level pricing. Thanks again for choosing us and for being part of the journey!

2 / 5 Share

Oct. 4, 2025

It claims to offer group and Individual pricing of products, but the latter simply does not work.

Using app

5 days

Total reviews

2

Average rating

2.5

5 / 5 Share

Sept. 22, 2025

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review The Cyanide & Happiness Store!

5 / 5 Share

Sept. 12, 2025

It works great with Omni themes. I specifically use it with the Breeze design. Costumer service is also excellent

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that the app works perfectly with your Breeze design and that you’ve had a great experience with our customer service team. Your feedback means a lot to us. We’re always here to help whenever you need

4 / 5 Share

Sept. 5, 2025

Using app

7 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Hi there District Floor Depot and team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? We would love to learn what we can do to improve. We hope to hear from you soon!

5 / 5 Share

May 15, 2025

the Customer Support is AMAZING Shout out to GIRLIE , she saved my job -From South Africa

Using app

Over 4 years

Total reviews

5

Average rating

4.4

Developer Reply

Hi there Spazio Lighting and team! Thank you for the incredible review! We’re thrilled to hear Girlie made such a difference. Support like this shows how dedicated we are to helping merchants succeed, no matter where they are in the world. If you need help with anything else, please feel free to reach out!

5 / 5 Share

Dec. 27, 2024

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review team! We appreciate your support.

5 / 5 Share

Dec. 12, 2024

The Wholesale Pricing Now team were extremely helpful in fixing an issue we had linking our shipping rates. We appreciated the speed in which they responded to the issue.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there EducationAll Australia and team! Thank you for your wonderful review! We're so glad our team could quickly resolve the issue with your shipping rates. If you need any further assistance, don’t hesitate to reach out—we’re always here to help!

5 / 5 Share

Dec. 12, 2024

This is a very simple and easy-to-use. Also, the support team is giving us very quick responses and then any concerns you can be resolved soon. If you are thinking about to use this, we recommend just a try!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Watson BIO LAB SHOP and team! Thank you for your kind words and recommendation! We're glad to hear you’re enjoying the app’s simplicity and quick support. If you ever need assistance or have suggestions, we’re always here to help!

5 / 5 Share

Nov. 21, 2024

Installing Wholesale Price Now was a breeze! The app is incredibly user-friendly, with straightforward implementation that integrates seamlessly into our workflow. What really stood out was the support team—fast, professional, and always ready to help. Highly recommend it for businesses looking to streamline their pricing processes!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there AEDwijzer and team! Thank you for your wonderful review! We’re so glad to hear that our app integrates seamlessly into your workflow. And we're glad to know our support team made a positive impression. Your recommendation means a lot to us, and we’re here to help if you need anything in the future!

3 / 5 Share

Sept. 26, 2024

Generally, it's a great app for individual discounts, BUT we live in a globalized world, and the app does not support any kind of translation or allow third-party apps to translate the app's content on the frontend. If this could be optimized, it would be fantastic! Unfortunately, customer service mentioned it's not possible at the moment :(

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there KSE-LIGHTS Shop and team, Thank you for your honest review. We understand how important it is for our app to work or support translation apps especially if you are working with customers from different parts of the world. We have this on our list and we'll do our best to get this deployed in the next update. If you need any help or have questions, please feel free to reach out to us.

5 / 5 Share

July 9, 2024

Helpful customer service when I had my first issue since adding this to my storefront 13 months ago. Simple to use, does just what I need it to.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Peter Prints 3D and team! Thank you so much for taking the time to leave us a review! We're thrilled to hear that our team was able to help you out. We're glad that you're having a great time using our app as well. We'll do our best to continue to improve our app to better suit your needs. If you need any help, please don't hesitate to reach out to us!

5 / 5 Share

July 5, 2024

Great app once you decipher it. Support is very quick and efficient when you need them.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi FlexiWood Australia! Thank you for sharing your feedback with us! We appreciate the kind words, this helps us a lot and fuels our drive to continue to do better. We're also glad that our team was able to provide quick replies to you. We'll make sure that they are recognized for their efforts. If you need anything else, you know where to reach us!