Wholesale Pricing Now: B2B
Wholesale Pricing Now: Custom, Discount & Volume Price Tiers
Rating
4.6
feedback
277
chart
#789
All reviews
Rating Breakdown
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July 14, 2020
It says it's compatible with other apps and doesn't use discount codes but is not compatible with other discounts. So if you use any other apps that involve discounts (i.e. discounted recurring subscriptions) this won't work for you.
June 28, 2020
Great and quick response customer service!! At first discount price didnt show at shopping cart, chat with customer service, knowing that that's something need to be tune in the theme code setting. And without delay they assists on solving the problems!! much appreciate for the great effort!
Thank you! We are glad we could be of help. Don't hesitate to reach out!
June 23, 2020
This app allows us to define special pricing for B2B customers based on specific tags. It's easy to use, and the support is fast and effective. I totally recommend this app.
Thank you so much! Addressing our customers is our TOP priority and we intend to keep it that way for longš
June 11, 2020
It does what you expect and the install support was excellent. It's newer, so some features are still under development but it's a quality system.
Thanks! Feedback is highly appreciated :)
June 8, 2020
This app was exactly what I was looking for to offer a separate wholesale price to our dealers and sponsored members. I had one question about setting it up and they responded quick with the perfect answer to help me out. I definitely recommend this app to any business looking to make wholesale orders simple and quick!
Thanks for the positive feedback and the recommendation. And as usual, we're just an email away should you have any issues/concerns :)
May 19, 2020
GREAT customer service. The app is very user friendly and does what is supposed to do. Resolved all of our wholesale needs.
Thanks! Feedback is highly appreciated :)
May 6, 2020
Very happy with the support. Very fast answer. I could not set up the app by myself, I needed help to have it fixed. Some items, like the shop discount name, are not possible to translate in my shop language, but I hope this will follow soon.
April 16, 2020
I am a first time Shopify user and was able to install and test the app with few issues. Customer Support (Robert) was fantastic with prompt, patient and accurate answers to all my questions.
April 3, 2020
We had an issue with the app in our cart and I put a request in to support and Vlad was very responsive and got it fixed in no time. And it looks great. I couldn't be happier with the support and with the way the app works for our store.
March 31, 2020
The app doesn't allow for Direct To Checkout buttons, or for several instances of the discount to appear at the same time on the same page. But the technical support is TOP CLASS, truly amazing people working here, they solved everything I needed and did it really fast.
March 11, 2020
Simple installation and solid, quick support. Would recommend to anyone looking to create wholesale pricing for their Shopify store.
Feb. 18, 2020
I used this app to give a 10% off on my entire store to members of my membership site. It was very intuitive and when I had some doubts, I contacted the support and they were AMAZING. This is my second app from the same company: I have also installed Pre-Order Now. Great app also and the same excellent customer support. I tagged all my members with the tag "member" and voila, I was done. All my members now enjoy 10% off.
Feb. 7, 2020
Free plan really a waste of time. For businesses starting out in wholesale I believe there is a need to offer at least a collection to the first Discount group offered in Free plan. One product really does not suffice. Maybe add a basic or intermediate level between free and professional. So users can try it more and get up and going before leaping to Professional costing. Other than that I think it would be great for larger businesses that have the revenue to support the fees. I would return if this was possible as the set up was easy. But at this stage 3 stars for one product.
Thanks for the feedback on our pricing plans! We'll be launching an intermediate-level plan soon and will let you know as soon as that launches.
Jan. 31, 2020
I am finding it difficult to talk to someone about my issue. I keep having the same issue since I d/l the app. My product page does not reflect the update in my percentages etc. Please contact me by phone (808) 782-6506 anytime
Hi there - we don't currently have phone support available, however we do have both email and live chat support available. It looks like our support agent replied to you on Nov 21st and didn't hear back. Please contact our support desk at [email protected], and we'll be happy to help.
Nov. 6, 2019
Couldn't get the app to work and very slow support I wouldn't recommend. Not a great experience at all
Hi there. Our support times are clearly written on our app store page. We respond to all support tickets within one business day or less - usually within hours. It looks like you had our app installed for less than two hours.
Aug. 15, 2019
App didn't function at all. Contacted support who couldn't see we had the app installed. Several back and forth's, not a single step taken to address the issue and we decided to continue our search for an app that provides more help than frustration.
Hi there! It looks like your ticket was mis-categorized under our other app. Our support staff did actually try to address your issue, but you unfortunately refused to provide a customer account that we could test with. Hope things work out better with your next wholesale app.
July 1, 2019
I use this app for wholesale. Although it's been only 5 days of me using this app, the support have been great. I'd wish this app is more customizable and easier to use and understand. But it's still a great app
June 10, 2019
UPDATE: Went to 2 stars because I saw that they responded the emails I submitted. Not adding any more since the responses didn't fully answer my questions and the app is not user friendly. As an example, the discounts only show up in the cart not while the customer is shopping. Why would I want to show my retail prices first to a wholesale customer? I have submitted 4 support tickets and no response (plus an original one several weeks ago). One ticket was just to see if they got the others. Very surprised based on other reviews. I am very disappointed. First the app doesn't do what it says it will then I can't get help. Another wholesale app bites the dust for me. :-(
Hi again! Thanks for updating your review. In our responses to you, we were requesting access to your shop so we could investigate your questions further. Wholesale Now CAN display wholesale prices on product pages, but we may need to tweak your theme to get that particular feature working - hence why we were requesting access ;) Hope you'll try Wholesale Now again. Hi there! Chris from Website On-Demand here. I checked our support system, and we responded to each of your emails but didn't hear back from you. It sounds like our responses got stuck in your spam filter. I'll email you shortly from my personal gmail and hopefully that'll get through.
May 6, 2019
trial time is too short. the rest seems to work ok after we had support adjust for our custom theme.
March 18, 2019
We are still in test mode, but the app seems to be doing the job after we contacted support. It took a few days, but they added our shopify theme to their compatibility list and our tags are now working. The app itself has many features that we may end up using. I was able to "trick" it into giving quantity discounts to retail customers by having them sign up. You may want to add this as feature. Overall, nice job!