Wholesale Pricing Now: B2B

Feb. 22, 2021

**Review update: Problem finally solved after almost a month. They provide free credit for that month in order to cover back our loss. After the rectification, yeah it's working great. Recommended to use. Just hope the same incident would not happen again. **Old review: Terrible support. I contacted them about the wholesale price not showing since 24th December 2020. It's already 5th January 2021 but the issue not solved yet. I chased every day for status update, at first they said it's escalated to 2nd level support, after 2 days they did not even bother to give any reply. We paid for the app at $30usd a month, it's not that we use it for free. It caused a disaster to us as all our agents now have to manually place order through phone and damages our reputation. Don't expect more from this merchant

Jan. 4, 2021

My wholesale pricing stopped working, and they fixed it up quickly. Thank you for your prompt assistance!

Nov. 18, 2020

I use this app to manage my wholesale customers and the experience has been faultless. The support from their development team has been great!

Nov. 17, 2020

The app does exactly what it is supposed to, and their customer service is excellent. We've asked two questions so far, and always received a reply within the hour.

Nov. 16, 2020

This app is super easy to install and setup. I had one small issue with custom shipping being displayed on the cart page, but I contacted support and Vlad had it fixed within an hour or so. Awesome customer support! Highly recommend this app if you are looking to offer wholesale pricing quickly and easily on your Shopify store!

Nov. 4, 2020

This is a convenient, affordable app. Its customer support is proactive and responds faster than the other 5 apps I tried. It does not need integration. As soon as you install this app, and you encode your wholesale prices, it is good to go in a snap. At one click, it's easy to uninstall, unlike its competitors. This is a Must-Try for everyone who likes to venture into wholesaling.

Oct. 27, 2020

Very pleased with this app. There were a few bits and pieces that I needed tweeting to my need and the support staff were very obliging and help was timely. It has made wholesaling so easy and efficient. thanks guys - great job!

Oct. 24, 2020

HI - I CANNOT INSTALL THIS APP - ERROR INDICATES THAT IF I AM THE OWNER OF THE APP I SHOULD CHECK THE LOGS

Oct. 20, 2020

I was excited to use this App but after trying to integrate with our custom theme, the App developers asked us to find another app as they were unwilling to solve the checkout errors this app was creating on our custom theme

Sept. 23, 2020

A great plugin, seems to be working as expected, but a must-have feature for our business would be for this to work in multiple languages. At the moment the pricing table shows only under the main language of the website.

Sept. 14, 2020

Great app, its got loads of features to upgrade as you need them, and great (fast) support when you need it!

Sept. 1, 2020

Excellent Customer Service! They quickly responded to and resolved any issue I have asked them about.

Aug. 31, 2020

This app has been the only Shopify app that has enabled us to successfully launch a wholesale portal for customers. There is definitely room to grow(not having to add a tag for each discount group) but by far one of the best Wholesale apps in the Shopify store. The team is very reliable in responding and helping configure your site.

Aug. 30, 2020

I use it for wholesale customers. It works fine. Be careful when updating themes as it may need adjustments.

March 17, 2023

This app has added a whole experience that only could be duplicated with manual code or Shopify Plus. Those two are not suitable for family owned businesses. I have changed themes to increase speed for non-app related reasons. Each time the support has gotten my wholesale account looking good and working when I had a installation problem fast! ACUMETALFAB.com 03/17/2023 – Update to my review. For the last few months I have had a script issue. I requested support and a collaborator request was submitted on Feb 1st. It took 21 days and multiple reminder emails on my end to get an answer. The actual answer, “That link that the Shopify mentioned does not seem to be coming from our app. Maybe they have previously installed another wholesale app before? Ours should be something like "wholesale-pricing-now"... This was the type of error acumetalfab.com/cart?view=wholesale-now-cart&_= My original review was in August of 2020. This review 03/17/2023. I have never had another app installed since my original review and just now had to uninstall this one. After removing all lines of code from this app, my store functions fine. Customers would get a script error and it would not display my website. Will be finding a new app now. I just felt that for paying for a premium app for years… they should have not to have been reminded SEVERAL times about looking into my issue, plus the answer I got was not helpful to my situation at all.

July 31, 2020

Really fast technical support. App was easy to install but just needed some help with making discounts visible - they fixed the problem in less than 10 minutes! 5 stars!

July 29, 2020

Very good experience with customer service! it is a good app with a lot of features. it's also easy to use and theme friendly.

July 30, 2020

I've had ongoing issues with apps before, but the support I've received from Website On-Demand has been incredibly attentive and helpful. Their apps are well thought out and make it easy to manage both a retail and wholesale business at once. I highly recommend this app, not only because it's extremely customizable, but because the support service is fabulous. The ability to make custom pricing and payment terms is exactly what i was looking for. If you're looking for a suite of apps, I would use their pre-order now too. They integrate easily and provide a seamless customer experience - be it a wholesale or consumer!

July 20, 2020

Just installed it recently. The install was really easy (~5 min). At first the discount was not working at checkout but customer service was really great and they fixed that in less than a day. Everything works perfectly so far.

July 20, 2020

I use the app to reflect special pricing, tier discounts and net terms for our authorized dealers. If you have a customized theme, please contact their team for help!