Wholesale Pricing Now: B2B
Wholesale Pricing Now: Custom, Discount & Volume Price Tiers
Rating
4.2
feedback
209
chart
#632
All reviews
Feb. 4, 2021
Great support from the technical team on this app. They solved my issue with multiple apps competing for the end result that I wanted. Now I have the Trade Program automatic discount I was looking for. Would highly recommend.
Hello friends at Inspire Hardware Thank you for leaving this great review! We are happy you are pleased with the results! :-) - Melissa & The Wholesale Pricing Now Support Team
Feb. 22, 2021
**Review update: Problem finally solved after almost a month. They provide free credit for that month in order to cover back our loss. After the rectification, yeah it's working great. Recommended to use. Just hope the same incident would not happen again. **Old review: Terrible support. I contacted them about the wholesale price not showing since 24th December 2020. It's already 5th January 2021 but the issue not solved yet. I chased every day for status update, at first they said it's escalated to 2nd level support, after 2 days they did not even bother to give any reply. We paid for the app at $30usd a month, it's not that we use it for free. It caused a disaster to us as all our agents now have to manually place order through phone and damages our reputation. Don't expect more from this merchant
Thank you very much for leaving us this feedback. We deeply apologize for any inconvenience caused. A member of our tech support team has reached out to rectify the issue, We'd love the chance to get this right for you, once again we are truly sorry for any mishap that has occured. Melissa & the Wholesale Pricing Now Support Team
Jan. 4, 2021
My wholesale pricing stopped working, and they fixed it up quickly. Thank you for your prompt assistance!
Hello friends at The Queen of Quartz We appreciate this review! Thank you for your support, all the best on your ecommerce endeavors :-) - Melissa & The Wholesale Pricing Now Support Team
Nov. 18, 2020
I use this app to manage my wholesale customers and the experience has been faultless. The support from their development team has been great!
Hello friends at shhmilano We appreciate you leaving us this review! We're happy you have been having a faultless experience so far ;-) All the best on your e-commerce journey! - Melissa & The Wholesale Pricing Now Support Team
Nov. 16, 2020
This app is super easy to install and setup. I had one small issue with custom shipping being displayed on the cart page, but I contacted support and Vlad had it fixed within an hour or so. Awesome customer support! Highly recommend this app if you are looking to offer wholesale pricing quickly and easily on your Shopify store!
Hello friends at Campus Classics Extremely nice of you to leave this fantastic recommendation! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-) - Melissa & The Wholesale Pricing Now Support Team
Nov. 4, 2020
This is a convenient, affordable app. Its customer support is proactive and responds faster than the other 5 apps I tried. It does not need integration. As soon as you install this app, and you encode your wholesale prices, it is good to go in a snap. At one click, it's easy to uninstall, unlike its competitors. This is a Must-Try for everyone who likes to venture into wholesaling.
Hello friends at MVP SELECTIONS A huge thank you for giving us this review! :-) We're glad we could help ;-) Don't hesitate to reach out to us if you have any more queries, we are happy to help. - Melissa & The Wholesale Pricing Now Support Team
Oct. 27, 2020
Very pleased with this app. There were a few bits and pieces that I needed tweeting to my need and the support staff were very obliging and help was timely. It has made wholesaling so easy and efficient. thanks guys - great job!
Hello friends at Spirit of the Maker Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! - Melissa & The Wholesale Pricing Now Support Team
Oct. 20, 2020
I was excited to use this App but after trying to integrate with our custom theme, the App developers asked us to find another app as they were unwilling to solve the checkout errors this app was creating on our custom theme
Friends from Fasteners Plus, Thanks for leaving this feedback. This is Sean, Success Manager with Wholesale Pricing Now. I'm super sorry this turned out to be an issue we couldn't get to the bottom of. About once a year we hit one of these and I'm so sorry it had to be with your store. I reviewed your email string with our support reps and developer. Looks like they had trouble recreating the issue, and it's a bit of a mystery. We do have several other apps, and would be happy to comp one for you as an apology. This truly is rare and we would love to take 100% care of you in another way if possible. Let me know? Any questions from here? Thanks for your understanding, Sean H
Sept. 1, 2020
Excellent Customer Service! They quickly responded to and resolved any issue I have asked them about.
Hello friends from Dekomats! We appreciate you leaving us this great review! We are glad we could help! Don't hesitate to reach out to us with any more questions you may have :-) -Melissa & The Wholesale Pricing Now Support Team
Aug. 31, 2020
This app has been the only Shopify app that has enabled us to successfully launch a wholesale portal for customers. There is definitely room to grow(not having to add a tag for each discount group) but by far one of the best Wholesale apps in the Shopify store. The team is very reliable in responding and helping configure your site.
Hello, friends from JDS Group! Thanks a million for leaving us this detailed, fantastic review! We really appreciate you taking the time to do this for us! We hope the JDS Group makes it big online! :-) -Melissa & The Wholesale Pricing Now Support Team
Aug. 30, 2020
I use it for wholesale customers. It works fine. Be careful when updating themes as it may need adjustments.
Hello, friends from FrogLog! We appreciate you leaving us this positive review! We sincerely appreciate it! We wish FrogLog much success online! -Melissa & The Wholesale Pricing Now Support Team
March 17, 2023
This app has added a whole experience that only could be duplicated with manual code or Shopify Plus. Those two are not suitable for family owned businesses. I have changed themes to increase speed for non-app related reasons. Each time the support has gotten my wholesale account looking good and working when I had a installation problem fast! ACUMETALFAB.com 03/17/2023 – Update to my review. For the last few months I have had a script issue. I requested support and a collaborator request was submitted on Feb 1st. It took 21 days and multiple reminder emails on my end to get an answer. The actual answer, “That link that the Shopify mentioned does not seem to be coming from our app. Maybe they have previously installed another wholesale app before? Ours should be something like "wholesale-pricing-now"... This was the type of error acumetalfab.com/cart?view=wholesale-now-cart&_= My original review was in August of 2020. This review 03/17/2023. I have never had another app installed since my original review and just now had to uninstall this one. After removing all lines of code from this app, my store functions fine. Customers would get a script error and it would not display my website. Will be finding a new app now. I just felt that for paying for a premium app for years… they should have not to have been reminded SEVERAL times about looking into my issue, plus the answer I got was not helpful to my situation at all.
Hello, friends from ACU Precision Sheet Metal! Many thanks to you for leaving us 5 stars here! We sincerely appreciate it! We're glad we could be of help to you :-) Please don't hesitate to reach out with more questions you may have. -Melissa & The Wholesale Pricing Now Support Team
July 29, 2020
Very good experience with customer service! it is a good app with a lot of features. it's also easy to use and theme friendly.
Hello, friends from 666 CY Int'l Trading! THANK YOU for leaving us this 5-star review! We sincerely appreciate it! thanks for the kudos on our customer support ;-) Don't hesitate to reach out to us with any more queries :-) -Melissa & The Wholesale Pricing Now Support Team
July 30, 2020
I've had ongoing issues with apps before, but the support I've received from Website On-Demand has been incredibly attentive and helpful. Their apps are well thought out and make it easy to manage both a retail and wholesale business at once. I highly recommend this app, not only because it's extremely customizable, but because the support service is fabulous. The ability to make custom pricing and payment terms is exactly what i was looking for. If you're looking for a suite of apps, I would use their pre-order now too. They integrate easily and provide a seamless customer experience - be it a wholesale or consumer!
Hello, friends from The Everplush Company! A BIG THANK YOU for leaving us this 5-star review! We sincerely appreciate it! we're glad our customer support has been extremely helpful to you ;-) We hope The Everplush Company sees huge success online! -Melissa & The Wholesale Pricing Now Support Team
July 14, 2020
It says it's compatible with other apps and doesn't use discount codes but is not compatible with other discounts. So if you use any other apps that involve discounts (i.e. discounted recurring subscriptions) this won't work for you.
June 28, 2020
Great and quick response customer service!! At first discount price didnt show at shopping cart, chat with customer service, knowing that that's something need to be tune in the theme code setting. And without delay they assists on solving the problems!! much appreciate for the great effort!
Thank you! We are glad we could be of help. Don't hesitate to reach out!
June 8, 2020
This app was exactly what I was looking for to offer a separate wholesale price to our dealers and sponsored members. I had one question about setting it up and they responded quick with the perfect answer to help me out. I definitely recommend this app to any business looking to make wholesale orders simple and quick!
Thanks for the positive feedback and the recommendation. And as usual, we're just an email away should you have any issues/concerns :)
May 6, 2020
Very happy with the support. Very fast answer. I could not set up the app by myself, I needed help to have it fixed. Some items, like the shop discount name, are not possible to translate in my shop language, but I hope this will follow soon.
April 16, 2020
I am a first time Shopify user and was able to install and test the app with few issues. Customer Support (Robert) was fantastic with prompt, patient and accurate answers to all my questions.
April 3, 2020
We had an issue with the app in our cart and I put a request in to support and Vlad was very responsive and got it fixed in no time. And it looks great. I couldn't be happier with the support and with the way the app works for our store.