Sami B2B Wholesale Pricing

Super rapide. Pas simple à prendre en main mais efficace.

Chloe was a great help.

Grear app with a lot of useful features. Amazing customer support from both Sarah and Haley

Great chat support Sarah was patient and helpful

Great app, excellent service! Highly recommend!

I genuinely don't understand how this app has such a high rating. The interface is clean, well designed, and easy to use, which I suspect is where most of the positive reviews come from. Unfortunately, that's where the positives end. The biggest issue is the Shopify POS integration. It simply doesn't work properly for a retail environment. Discounts have to be applied manually every single time, which is incredibly inefficient. Even worse, if you have products already on sale, the app applies the discount **on top of the sale price**, resulting in double discounts and costing you money if you're not paying close attention. When I raised these issues with support, I was told that's simply how the app works and there is no workaround. That simply isn't true. I've used other discount apps that handle these scenarios without any problems. The support experience was just as disappointing. Rather than trying to understand the issue or offer solutions, I received dismissive responses such as *"I don't expect you to do anything"* and *"It's up to you what you want to do."* That's not the level of support I'd expect from a paid business application. If you only run a basic online store, this app may be fine. But if you use Shopify POS or need more advanced discount logic, I'd strongly recommend looking elsewhere. It ended up creating more work and more risk than it solved.

amazing experience overall! this team is great to make accommodations for our website! 10/10!!!!!

Sarah and developer have been so extremely helpful and fast response. Very happy that it is all fixed and working.

This app is exceeding expectations - the team at Sami are really helpful in assisting us with the set up, development and any technical help we need. Overall 10/10 service.

Super support. Wir sind sehr zufrieden mit der schnellen Hilfe und dass das System recht selbsterklärend ist.

Support is worldclass!

Just getting started using the app. Ran into an issue, support very helpful and quick service.Thank you.

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Very good support - very fast to respond. App works very nicely and we were able to intergrate and customize it ourselves. Clear recommendation!

Great app if you are a small business starting out and want a B2B solution for your website. Of course it's not as smooth as Shopifys own B2B solution, but it's much cheaper and easier for starting out with B2B. Whatever issues you might have is handled by their friendly support-team. I have nothing bad to say from my experience.

Haley was incredibly helpful, she answered all my questions. In the end, job completed with Haley's help!

They sorted out my queries straight away!