All reviews

Rating Breakdown

  • 5
    95% (738 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 91% (698)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2025

This App was exactly what we need. We wanted to create a segment for our VIP clients and offer them exclusive discounts for certain products while we also continue to offer the same products at their regular prices to the public. The App worked seamlessly for us, thanks to the the speedy and very efficient assistance provided by Haley. Five stars!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

I had an excellent experience with Sami's support team. Haley, was amazing, she helped me immediately. The service was quick, friendly, and very professional. I had two requests and both were solved in a matter of minutes. Highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 28, 2025

Nice app, quick and very good service, not sure if it will work yet as it slows down our B2C store somewhat. They have optimised, so time will tell if this is acceptable and will work. Hope it will work.

Using app

15 days

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 27, 2025

I had some issues understanding how to setup my wholesale and redirect to my registration form. Haley from Samita was able to walk me through it, with her patience and sometimes showing me herself, we were able to get it done!! Thank you immensely! I'm very happy with the level of support and kindness I received. Keep up the outstanding work!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

UPDATE: Working with their customer service

Using app

6 months

Total reviews

2

Average rating

1.5

Developer Reply

We’re very sorry to hear about the issue you experienced with your store crashing when opening the cart. I’d like to sincerely apologize for the inconvenience this caused. Our app did not have any updates released yesterday, so we’re honestly not sure what might have triggered the problem on your end. If possible, could you kindly reply to our email with a bit more detail about what happened? This will help us investigate further and better understand the situation. We truly regret the trouble this caused!

5 / 5 Share

Aug. 26, 2025

Amazing app + the customer support is top notch always solved my issues !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

The product is excellent. We’re able to showcase our products effectively to both our B2C and wholesale clients across our e-commerce network. They deliver meticulous, prompt solutions to real-time and urgent issues. From the development department to the customer support team, everyone works diligently and proactively to resolve problems. We recommend them without reservation.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

We’ve had a great experience using Sami Wholesale to manage wholesale and shipping rules on our Shopify store. The app is flexible, easy to work with, and keeps improving as new features are added. A big thank you to the Sami team for their hands-on support during our theme upgrade!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

I had an excellent experience with Sami Wholesale. Their support team, especially Lyla, was amazing, she helped me instantly and provided clear guidance to my questions. The service was quick, friendly, and very professional. Great app and even better support! Highly recommend.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

I had to contact customer support cuz I couldn't get it to work right on my website. They got my problem solved in a timely manner and were very professional. I like this app and what it's doing on my website; this is a really good idea.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

I have been dealing with Sami Apps from a while now and their support team is outstanding! Thanks to Haley for helping me set up the b2b app! This app has all the features needed to run a great wholesale site and it is so easy to navigate with full documentations to help you get it set up nice and quickly! I have tried other apps and they are so time consuming to navigate which takes time away from focusing on other important aspects in your business. Thanks Sami Team!

Using app

About 18 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

the customer service helps a lot for processing app

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

easy to navigate

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Great app, support is definitely five stars - Haley always take the time to explain and solve any problem I could have! Highly recommend

Store

My Store

Using app

6 months

5 / 5 Share

Sept. 29, 2025

Very happy with all aspects of this app! Whatever my problem has been it has provided the solution. I've also found that in the case of any bugs their customer service is awesome and they fix it very quickly. This is everything I need - thanks to you all!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Great app. Easy to use. Hayley is very quick to respond. Great value

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

These people are incredible. Any issue or customization is promptly addressed without hesitation, the developer even remoted in and helped fix some of the code. Amazing support. App is great. 10/10!~

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

The service has been above expectation. This app is so good and i can highly recommend it.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

I chose this app for the ability to create tiered pricing. Paired with CSS customization, it is an exceptional tool.

Using app

About 1 month

Total reviews

3

Average rating

4.7

2 / 5 Share

Aug. 12, 2025

The application was excellent until I enabled the volume pricing feature, which is a crucial promotion for our store. However, the application is not applying the appropriate discounts, which hinders customer purchases. Currently, I am compelled to exert additional effort to retain customers due to the misleading nature of the application. It displays discounts on product prices, but when customers proceed to checkout, the prices remain unchanged. Consequently, customers are either compelled to pay the full product price or are unable to make a purchase and subsequently contact the business to inquire about the discrepancy in the discount. Therefore, I kindly request Sami to rectify this issue. While we are willing to invest in the application, we expect it to function as advertised with the additional features we have or will purchased.

Using app

About 1 month

Total reviews

4

Average rating

3.5