Wholesale Genius
Selling wholesale has never been this easy!
Rating
3.9
feedback
242
chart
#10,988
All reviews
Rating Breakdown
Review RSS Feed
Feb. 9, 2017
The process started out a bit clunky, but ended up to be perfect. The service was great. We have a unique system and the support staff was very responsive and helpful. The app is working great.
Jan. 23, 2017
We have been an active wholesale and retail business since 1999. Been through a few websites in this time, but finally with shopify and this great, easy to use App we are able to provide an easy way for our wholesale customers to order direct. So far all of our regular customers love how easy it is to order. Good job...!
Jan. 22, 2017
Just installed it, so far it is very user friendly, doesn't require some third party to install it for me, and is very straight forward. Allows customers to use coupon codes with their wholesale price, which I appreciate.
Jan. 5, 2017
Seems easy to use. Excited to get into wholesale. https://www.BuyPhonesOnline.ca
Dec. 30, 2016
Great Customer service to date. App has run like a breeze with very little glitches. any issues have been resolved quickly and with very little hassle.
Dec. 28, 2016
Customer service has been awesome. Had some issues at first with the programming but these guys hoped in fixed them for me. Although after we added this app, the owner decided to NOT do wholesale anymore so we have to remove it. Boooo
Nov. 28, 2016
Wholesaler was very easy to set-up and the customer service has been excellent.
Using app
Over 6 years
Total reviews
1
Average rating
5.0
Nov. 14, 2016
Customer Support is fantastic, and app seems to be working very well. Support is ready and willing to assist if needed. Thank you!
Nov. 1, 2016
This App is hopeless. Support terrible and mucked up our whole store variants.
Dec. 15, 2016
Ended up not using the app but they do have good customer service. Also there are template changes that need to be made for this app to function.
Oct. 22, 2016
My hat off to the mastermind behind this company.. The customer service is A+, Their eagerness to help on any custom aspect of my site is mind blowing. TOP NOTCH!
Oct. 12, 2016
We have only a few products but thousands of already signed potential customers that we have to convert into buyers, with prices that change according to different parameters. This app help us to keep all this organized and up to date. After testing some similar ones we've decided for this one, it has the exact features we need and a right price.
Oct. 11, 2016
I have gone through and just confirmed the site is ready to launch at last. Thank you so much for not giving up or losing patience with us. The grid is perfect and my client is very happy. I truly appreciate how you have handled us. Milan is particularly wonderful, and was very kind with me even when I was probably being a bit difficult :) Thank you!
Aug. 21, 2016
Loving this app for our wholesale customer! Just what we were looking for :)
Oct. 12, 2016
It really helped us a lot in terms of being able to manage both our distributors and retail stores. Not only has helped us focus all the operations into one single point but it has also helped us increase a lot our sales. A good point is that our brand is much more strong because it's not only "online" but in the streets. Carlos helped me with the setup of the app and indeed he added some extra customizations to make my wholesalers and retail store lifes much easier. Great app, great team!
Aug. 15, 2016
Very buggy, feels more like the thing was hacked together than what I would expect from an app. We stupidly paid for about $1000 in dollars in add ons, most of which seem like they should just be part of any good wholesale app right out of the box. Setup took weeks and we were left with a very unusable "app". •Non-wholesale customers were seeing flashes of wholesale pricing. We received numerous emails from customers stating that the "sale" prices were not there when they went to check out. •Inventory control is a complete disaster. From the moment you decide to use the app all inventory control has to be done through the app interface. This becomes quite annoying for a number of reasons. Under the normal Shopify product section is makes copies of variants for each wholesale category that it belongs to. For example a product called Blue Socks would end up having up to 4 variants. Blue Sock, Blue Sock (sw), Blue Sock (lw) and so on. Those wholesale pricing variants show up in Shopify POS and make it extremely annoying to use reports and adjust inventory levels. •The app administration section where you adjust pricing, change inventory and administer wholesale customers is very obnoxious and has the look of a “lite” version of an app that cost $1000 plus a monthly fee. It has never ending scrolling banners for MicroApps other apps. For the love of God please quit shoving moon mail down my throat! •The way in which you set the minimums definitely doesn’t feel like an “app”. To make the minimum of “Blue Socks” 5 you have to go into the product page in Shopify and create a tag that says “ws-min:6”. This is problematic for us because we like having our tags visible on our product pages so that customers can click on them and see products listed with those same tags. •Very little is actually user adjustable in this app. If you want to adjust and tinker with your shipping methods over time to make sure it’s perfect you have to contact support so they can go in and change it. The custom checkout terms like COD, Net 30, Net 90 etc… have to be changed by Microapps support as well. •Some of the customizations just seem a bit ridiculous that they would be considered “customizations” in the first place. Most of them seem like features that would be required of an app that claims to be a wholesale app. Such as $71.99 to show the MSRP next to the wholesale price, $155.99 for product minimums and the one that really hurts me now that I paid for it and am no longer using the system, $623.99 for a “custom” wholesaler checkout experience. •Wholesale customers were taking the time to get to checkout and having the order page to just fail to submit. We are cutting our losses and walking away from this. Somehow my 1 star review keeps being changed to 5 star. Super sketchy company here.
June 14, 2016
Really great app and fantastic support. I had a small customisation solved in less than a half hour. Thanks for your help Milan Balaban.