All reviews

Rating Breakdown

  • 5
    87% (39 ratings)
  • 4
    7% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (2 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

Dec. 5, 2024

Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.

Store

VINEBOX

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review, and look forward to working with you again in the future!

5 / 5 Share

Nov. 23, 2024

We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review, and glad we were able to help get you set up with your volume ordering!

5 / 5 Share

Oct. 15, 2024

Zac was incredibly gracious in taking my panic call and walking me through Wholster app. I needed to get 1 invoice sent to customer with multiple ship addresses and within the hour I was able to submit invoice! Thank you Zac again for all your help..I'm sure I'll be in touch again soon as I continue to learn all the other functions this app offers! Also an incredibly detailed doc with step by step instructions!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review, and looking forward to working with you!

5 / 5 Share

Aug. 22, 2024

This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review - we're looking forward to continuing to work with you!

1 / 5 Share

July 20, 2024

The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.

Using app

2 days

Total reviews

4

Average rating

2.0

Developer Reply

Hi there! We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at [email protected] at any point. Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time. We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team. Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.

5 / 5 Share

July 8, 2024

My rating is for Zac. Zac has always been very helpful when trouble shooting my problems. A simple reply from him has helped tremendously! Thanks for the continued support.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Awesome app with awesome service. The implementation of this app was a breeze. Zac was awesome and helpful and always there to answer my questions. There is a bit of a learning curve, but once you fully understand how this app works it's pretty simple and exactly what we needed.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2024

We have had a great experience working with Zac and the Wholster team. Zac went above and beyond helping us get our site set up exactly the way we wanted it and always responded to my questions in a very timely manner. We have been very impressed with him, the team, and their app.

Store

Snapco

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 26, 2024

I had some problems but now is ok. I am still testing...so far 4 stars.

Store

Bijondo

Using app

3 months

Total reviews

8

Average rating

4.1

Developer Reply

Hi there! It appears that you may not have received our reply via the support ticket, so just following up here in hopes that the message comes through. I have also sent a follow up via another email address in case that helps. Also, If you would like to hop on a quick call instead, please feel free to select a time that works for you at the below url: https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ3nujklIR01_qv7oIPmA9X5a30CyXIgxLoSrKL6n71lszJ33TuQHDFoGl9pS-3g2NQg26J27qK0

5 / 5 Share

Dec. 8, 2023

Zac went above and beyond to assist with a last min large order request. Thank you!

Store

Erewhon

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Support is great. App works well. We needed it to allow overselling of items as we make everything for wholesale customers to order. We found a work around.

Using app

5 months

Total reviews

29

Average rating

3.1

5 / 5 Share

Dec. 7, 2022

OMG! Everything in the reviews is true. The customer support team for this app goes above and beyond to be sure everything is working the way you expect. The app saves us a ton of time in manual entry of orders. Would definitely recommend!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

We have utilized Wholster to streamline our ordering/payment/invoicing processes. Zac and his team have worked hard to answer our questions and resolve any glitches we are experiencing. We are happy with our transition to Wholster and continue to learn new capabilities of this product on a daily basis.

Using app

8 months

Total reviews

4

Average rating

5.0

4 / 5 Share

March 14, 2022

We had a few hiccups getting the full integration, but support was great on helping us get any issues resolved.

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 9, 2021

We are excited about using this app for our wholesale accounts. While I'm still a little confused about the setup of the program (I am not that techie), Zac is guiding me through the process and I am confident that we will be up and running in no time. I see the potential time-saving for us and our customers as well as the convenience for our customers to order their own special products without the back and forth of emails to us. I look forward to using this to build our corporate and wholesale accounts. Thank you Zac & Team!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Wholster is a fantastic solution to selling wholesale via Shopify - the invoices are clean and clear, there's a huge amount of flexibility in terms of managing inventory, pricing and shipping and tax. The customer support is brilliant - always quick to respond, with clear instructions and super helpful at resolving any issues!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

App is very good with a lot of features included. Thanks for the quick support and solving our issues!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2021

The app and team have bene tremendous in helping us find solutions for all of our needs. I highly recommend them to anyone.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 13, 2021

So far, so good. We are in the process of setting up Wholster for our wholesale accounts and Zac and everyone on the Gist team has been super responsive to any questions we have. We are looking forward to this enhancing our wholesale experience.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2021

We have recently installed the Wholster App and we are very happy with the functions of the app and the ability it will give us to streamline our wholesale business and grow our business at the same time. We have required quite a bit of support from Wholster both before and after purchasing the app, Zac has always responded to our questions in a very timely and friendly manner. He has diligently worked with us on some app customization and he has really helped us to adapt Wholster to our very specific business needs. Zac has been an absolute pleasure to work with through this entire process and we are very pleased with the results so far.

Using app

About 1 month

Total reviews

1

Average rating

5.0