All reviews

Rating Breakdown

  • 5
    83% (64 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    12% (9 ratings)

Reviews with Text

  • 99% (76)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2025

I’ve been working with Wiio Dropshipping for the past 3 months, and I can confidently say they’ve been an absolute game-changer for my business! From product sourcing to order fulfillment, everything has been smooth, efficient, and reliable. Fast Processing & Shipping – Orders are processed quickly and shipped out on time. My customers are always impressed by the fast delivery and professional packaging. High-Quality Products – Every product I’ve received matches the descriptions and images perfectly. Quality control is excellent, which has drastically reduced refund and return rates. Competitive Pricing – Their product prices are very reasonable, leaving plenty of room for profit margins while keeping prices attractive for customers. Excellent Communication – The Wiio team is super responsive and always available. My account manager keeps me updated in real-time, helps with sourcing requests, and provides clear tracking info. One-Stop Solution – From sourcing, warehousing, and fulfillment to after-sales support, Wiio truly handles everything. This lets me focus on marketing and scaling my business instead of worrying about logistics. Overall, Wiio has exceeded my expectations in every way. They’ve become a trusted partner and a key part of my dropshipping success. If you’re serious about scaling your store with a reliable supplier, I highly recommend Wiio Dropshipping!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

I would recommend WIIO, their agents respond quickly and provide good prices with fast shipping.

Store

Tisella

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

A Wiio é a melhor plataforma de todas, ela me ajuda com todos os envios dos produtos que eu vendo em minha loja diretamente para os clientes. Eles possuem todos os produtos que você precisar são mais de 3 milhões de produtos, sem contar que eu tenho a melhor agente de todas a Erika, que sempre me ajuda a resolver tudo de forma muito rapida!

Store

Arken

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

I’ve been using Wiio for a few months now, and I can say the service is excellent. The team is super attentive, and the personalized support makes all the difference — they always help me find the best suppliers and products for my store. Deliveries are fast, and I’ve never had any issues with lost orders. The platform is easy to use, and the support team responds quickly. I highly recommend it!

Store

URBANOR

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 9, 2025

I've been working with wiio and Derrick for over 4 years now, and their support is amazing. It feels like having a private agent who is solely responsible for you. Simple little things are taken care of. Payment processing is smooth and convenient. And I have also been able to establish a good personal relationship with Derrick. Very professional and friendly at the same time!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Working with Wiio has been an amazing experience! The setup process was extremely easy and quick — I was connected with an agent in no time. My agent, Len, has been exceptionally responsive and helpful throughout the entire process. He’s hardworking, professional, and always quick to reply whenever I have questions or requests. Because of the great experience I’ve had, I’ve already recommended Wiio to many others and will continue to do so in the future. Highly recommend this platform to anyone looking for a reliable and supportive fulfillment partner!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

A comunicação com a Wiio tem sido excelente. Eles respondem rapidamente, oferecem soluções e são sempre transparentes quanto aos prazos. Tenho observado um aumento nas avaliações positivas da minha loja desde que mudei para o atendimento da Wiio.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Otima plataforma. Sempre prestativos e corretos. Muito bom trabalhar com eles.

Store

DE

Using app

6 months

Total reviews

3

Average rating

4.7

3 / 5 Share

Sept. 10, 2025

I was initially very frustrated, after my first conversation with my assigned agent, everything was “set up,” but was setup inncorrectly apparently. When I reached out for help via online chat, the online support team often gave responses that didn’t address my concerns, which added to my disappointment, or redirected even basic sales questions they should have covered. That said, the agent I originally spoke with has been wonderful. Once they stepped back in, they were incredibly helpful and supportive, which really turned things around for me. Because of their effort and care, I’m happily updating this to three stars. I still hope the overall online support experience will improve, but I’m grateful for the agent who went above and beyond to assist me. I will update the review once i have worked with them and get feedback from clients regarding everything. For now it is mid range and i think that is fair as it took almost 3 weeks to get a full understanding.

Using app

26 days

Total reviews

27

Average rating

2.6

5 / 5 Share

Aug. 14, 2025

O Atendimento na plataforma é muito bom! A Cherry me ajudou bastante mesmo eu sendo iniciante.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Really good support; They always respond me at time! I didn't sale yet but when i do, i'm sure it's gonna be a great experience

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 7, 2025

My agent was too busy to respond back to me. I literally have basic things like "can you edit the price for this order" or "customer reported damaged product" and basically I am waiting for over a week now to get a response back. When i contact the support chat via wiio.io I get "I urged your agent, he will respond back SOON", yeah it's been soon for over a week now and my orders keep flowing in, prices are not quoted properly, I have damaged orders and there is literally no one to deal with that. On top of that all orders are being shipped 1 week after paid. They don't urge orders they are delaying them. I have orders literally paid and shipped 1 week after the payment is made which is ridicilous. Additionally quantity discounts are a myth - they give me $1-2 discount for every additional unit and if customers order 3-4 I get only $4 off the COGS. When I used wiio in 2022 I never experienced these issues and agents were responsive and always there to support you. Now it turned out to be a complete joke, you can't scale, you can't get quoted, you can't get 15 minutes a week from your agent to simply have the same vision of everything. Will be switching to something different, it's crazy way to treat your customers and on top of that we as a businesses are the one who takes the damage of your incompetence and lack of action.

Store

Veetis

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 28, 2025

Tenho usado a Wiio no meu negócio desde 2021 de dropshipping e a experiência tem sido incrível. O controle de qualidade dos produtos, o envio rápido (bem melhor que o ePacket!) e as atualizações em tempo real fazem toda a diferença. Super recomendo! I've been using Wiio for my dropshipping business since 2021 and the experience has been amazing. The product quality control, fast shipping (way better than ePacket!), and real-time product updates make all the difference. Highly recommend it!

Store

Minha loja

Using app

--

4 / 5 Share

July 27, 2025

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 24, 2025

Wiio sempre ofereceu bons preços e otima qualidade dos produtos, ja testei outras empresas de fullfilment e sem duvidas a wiio se sobresai, em especial gostaria de agradecer ao Jean pelo seu trabalho, excelente agente

Store

Veliara

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Otimo suporte , produtos com valores justo entrega rapida.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

Estamos usando a Wiio há alguns meses e a experiência tem sido extremamente positiva. O atendimento ao cliente é rápido e eficiente, especialmente em situações onde precisamos de suporte imediato. O app é intuitivo, fácil de integrar à Shopify, e o processo de importação de produtos e gerenciamento de pedidos funciona perfeitamente. A variedade de produtos é boa, os preços são competitivos e os prazos de entrega têm sido respeitados, o que faz toda a diferença para manter nossos clientes satisfeitos. Recomendo para quem busca uma solução de fulfillment confiável para o mercado brasileiro e internacional. Obrigado, Wiio!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Everything is fine. Maisie always helps me.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2025

Os produtos chegam muito bem apresentados, o que é essencial para quem trabalha com marca própria. A Wiio entende a importância da imagem do negócio.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

A Wiio tem sido uma boa fornecedora até o momento. Os pedidos chegam dentro do esperado e o suporte costuma responder bem.

Store

ZAVRAU

Using app

3 months

Total reviews

1

Average rating

5.0