Wiio Dropshipping Fulfillment
All reviews
Review RSS feed
A logística estava boa mas ultimamente andam pegando qualquer transportadora para enviar os produtos para o Brasil, e o rastreio não funciona, não atualiza, não sabemos onde o produto está, os clientes ficam na bronca. Preços subiram demais em relação a outras plataformas e não consideram abaixar nenhum dolar, entendemos que tem a questão de taxação, mas quiseram colocar todo o custo em cima dos clientes. Péssima comunicação com agente, atende a hora que der, não responde o que é perguntado, pede uma amostra em foto, nunca pode, você fala no chat da plataforma e ninguém nunca ajuda, nunca sabe de nada, tudo tem que ser com o agente. E não respondem nem na Nacional 3cliques, male male na Internacional. Acho que precisa de mais carisma e acolhimento com os clientes, que seja para comprar um item ou comprar mil. Espero que saibam da lei "dos 10", se você não atende bem, você não perde 1 cliente, você perde 10 clientes, pois aplcaimos essa lei aqui, sempre atendendo da melhor maneira possível.
A Cherry fez um ótimo atendimento, esclarecendo minhas dúvidas!
poor customer service. They saw my inbox but no one responded. Waiting for the update for a long time even I have been using their app for years.
Slow delivery and slow reply. Waiting too long to get the reply from them. Can't scale the business with them. The quality of the product too bad.
Dear Galaxy, We are sorry to hear that you have had a negative experience with our services. We apologize for any inconvenience caused by delays in delivery and response time. We understand that timely and effective communication is crucial for running a successful business, and we take full responsibility for any delays on our end. Regarding the quality of the product, we take this feedback seriously and would like to address any issues you have encountered. Please provide us with more details about the specific problems you have faced, such as the product name or SKU, so we can investigate the issue and take appropriate action. We are committed to continuously improving our app and services to meet the needs of our customers. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We would like to assure you that we are actively working to improve our delivery and response time, as well as the quality of our products. Please email me at [email protected] with the issues you encountered. Thank you for your patience and understanding. Best regards, Wiio Support Team
O app é muito bom, facilita no processamento dos pedidos em escala, em menos de 5 minutos consigo realizar todos os pagamentos.
The App works like it should. Service and communication is perfect. Agent Eric finds best quality products and best prices. A nice guy who helps really fast. I really recommend!
This is a simple app to use and easy to navigate. Orders can be quickly placed in just a few clicks. I have been using the app and Wiio's service for almost a year, not to mention am very pleased with agent Selly. She is one dedicated agent who is very service-oriented, ever ready to offer help and good advice when I need one. Wiio has been a great partner and support in helping me achieve my business objectives.
I have been using Wiio's service, the interface is very easy to use and they always provide great service, before and after sales! thumbs up!
Hey there Playful Meow! We are thrilled to hear such amazing feedback. We are grateful that you took the time to share your experience with us!
Melhor empresa/fornecedor para Dropshipping. Meu agente Derrick é o melhor! Sempre que preciso de algo ele está a disposição!
10 days and still counting for my order to be shipped so my customer will have to wait almost 1 month, i am so disapointed with Wiio, don't believe the reviews, there is no fast shipping, worst than aliexpress, at least they refund you when their processing time is not respected.
Hello there! We're terribly sorry for your experience. We're resuming our operations after the Chinese National Holidays, not only that but Global shipping is facing many difficulties this Q4 season, again we're immensely sorry for your troubles. We understand that this doesn't justify a drop in the quality of our serivce but please understand we are dedicated on giving the best possible service ahead of this busy season. Feel free to reach out to our staff via intercom for further information. Kind Regards
The Wiio team is really really good... way much more better than HyperSKU. they delivered many of my products within 7 working days which was exceptional and I have not got any bad review from my customer which means these guys are doing some quality check also. I am really grateful to these guys! I will recommend it to all the dropshippers.
Thank you so much for your kind words. Hearing such a compliment regarding our service makes us very happy. We aspire to improve in order to provide you with an outstanding dropshipping experience.
These guys are amazing! I tentatively moved over as I was having awful trouble with my supplier on AliExpress (shipping and stock). I came across these guys through a YouTuber that I trust, so I went for them. My agent at Wiio was lovely, helpful and attentive. They found me a better version of my product... cheaper... with faster shipping! And they have warehousing facilities for my stock! I am so fortunate to have come across them. I can't thank them enough.
We are so happy to hear that we were able to help you. It brings Wiio joy to see a satisfied customer and makes us want to do more. We'll be sure to keep up the good work for you. Thank you!
Good agent with good prices, good service and communication and fast shipping ! Nomatter you have 1 or 100 orders a day.
Your experience is important to us so we make sure that Wiio is at its best all the time! Thanks for your comment. We'll keep improving our services!
This app saved me so much money and time, basically they provided a better price for my items and gave a better shipping options, so as the result im getting more revenue while providing faster shipping. Highly Recommend!
Thank you for supporting Wiio! We are always happy to help you whenever you need it. We will do our best to assist you constantly.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.