Wiio Dropshipping Fulfillment
Product Sourcing & Dropshipping Fulfillment all in one place
Rating
4.6
feedback
164
chart
#278
All reviews
Rating Breakdown
Review RSS Feed
May 13, 2024
Atendimento diferenciado!! Parabéns
Store
Minha loja
Using app
About 1 month
Jan. 9, 2024
They never do quality checks (This is most important thing as some Chinese suppliers scams people with fake product pictures, they need to check parcel before shipping, they never open the package!!!), shippinng takes longer time compared with other agencies. I've 20 USD left their website, requested refund 3 times, they never refunded me, they won't cover anything if they did something wrong. My customer started dispute as she received piece of cloth instead dresss! DO NOT TOP UP any money, I've called my bank and started dispute proccess against them.
Dec. 6, 2023
Nov. 7, 2023
poor customer service. They saw my inbox but no one responded. Waiting for the update for a long time even I have been using their app for years.
Feb. 21, 2023
Slow delivery and slow reply. Waiting too long to get the reply from them. Can't scale the business with them. The quality of the product too bad.
Dear Galaxy, We are sorry to hear that you have had a negative experience with our services. We apologize for any inconvenience caused by delays in delivery and response time. We understand that timely and effective communication is crucial for running a successful business, and we take full responsibility for any delays on our end. Regarding the quality of the product, we take this feedback seriously and would like to address any issues you have encountered. Please provide us with more details about the specific problems you have faced, such as the product name or SKU, so we can investigate the issue and take appropriate action. We are committed to continuously improving our app and services to meet the needs of our customers. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We would like to assure you that we are actively working to improve our delivery and response time, as well as the quality of our products. Please email me at [email protected] with the issues you encountered. Thank you for your patience and understanding. Best regards, Wiio Support Team
Nov. 30, 2022
Customers support is not very helpful. Very very slow reply. I am in the USA. Their working hours is China time zone. I waited till night time. and they replay very very slow. They need to hire people in the USA time zone.
Nov. 16, 2022
Otimo, Amei trabalhar com vcs , voces estão me ajudando muito a processar meus pedidos rapido e entragar muito rapido tbm
Nov. 15, 2022
Muito bom! Recomendo demais! Uso há bastante tempo e o pessoal é bem confiável e prestativo. Excelente.
Nov. 15, 2022
O app é muito bom, facilita no processamento dos pedidos em escala, em menos de 5 minutos consigo realizar todos os pagamentos.
Nov. 15, 2022
Wiio is the best app that drop shippers can use. Thanks to friendly agents I can do almost what is required for my business. Recommend
Nov. 14, 2022
Wiio é a melhor plataforma do mundo, super recomendo!! Possui preços bons e envio rápido, corre logo e migra para Wiio!!
Nov. 14, 2022
A melhor plataforma de agentes chineses, recomendo! Preços bons e envio rápido! Qualquer problema que tiver eles resolvem rápido!
Nov. 14, 2022
A melhor plataforma de processamento de pedidos para dropshipping internacional, fácil de utilizar e agentes muito atenciosos.
Nov. 13, 2022
O Site me forneceu ótimos preços! Gostei bastante e o suporte são super educados, recomendo muito! Obrigado Wiio!
Nov. 11, 2022
Estou usando a WIIO a algumas semanas e é ótima, envia os pedidos muito rápido e o preço é melhor que os concorrentes, a atendente é bonita e o suporte ótimo, recomendo
Nov. 11, 2022
I've only been using wiio for more than 1 month, the company has great agents, and also great suppliers, I recommend using it, my evaluation of the company is 5 stars!
Nov. 11, 2022
Eu recomendo a Wiio, sempre me atendem com rapidez e qualidade. É um ótimo aplicativo. Fácil e Prático.
Nov. 10, 2022
This company is awful. My customers are missing their orders from 2 months ago, the tracking number is the same for all the missing orders and not valid when tracked. Customers are irate, want refunds and reporting my store as a scam. All because this company didn't follow through. There's no way to contact them other than an email they don't reply to. I'm so upset.
Hello Impressive Bargain We received your email regarding the situation and the agent responsible for this order will contact you. Also, a faster way to resolve this would be going directly on wiio's website and contacting customer support from there ( red circle on the bottom right corner of the screen) Also from there, you can ask for your agent's contact for faster response. Hope this helps! We apologize for the troubles you've encountered and are actively seeking to resolve them ASAP. - Wiio