Wiio Dropshipping Fulfillment
Product Sourcing & Dropshipping Fulfillment all in one place
Rating
4.7
feedback
160
chart
#232
All reviews
Rating Breakdown
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Dec. 6, 2023
Nov. 7, 2023
poor customer service. They saw my inbox but no one responded. Waiting for the update for a long time even I have been using their app for years.
Feb. 21, 2023
Slow delivery and slow reply. Waiting too long to get the reply from them. Can't scale the business with them. The quality of the product too bad.
Dear Galaxy, We are sorry to hear that you have had a negative experience with our services. We apologize for any inconvenience caused by delays in delivery and response time. We understand that timely and effective communication is crucial for running a successful business, and we take full responsibility for any delays on our end. Regarding the quality of the product, we take this feedback seriously and would like to address any issues you have encountered. Please provide us with more details about the specific problems you have faced, such as the product name or SKU, so we can investigate the issue and take appropriate action. We are committed to continuously improving our app and services to meet the needs of our customers. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We would like to assure you that we are actively working to improve our delivery and response time, as well as the quality of our products. Please email me at [email protected] with the issues you encountered. Thank you for your patience and understanding. Best regards, Wiio Support Team
Nov. 30, 2022
Customers support is not very helpful. Very very slow reply. I am in the USA. Their working hours is China time zone. I waited till night time. and they replay very very slow. They need to hire people in the USA time zone.
Nov. 16, 2022
Otimo, Amei trabalhar com vcs , voces estão me ajudando muito a processar meus pedidos rapido e entragar muito rapido tbm
Nov. 15, 2022
Muito bom! Recomendo demais! Uso há bastante tempo e o pessoal é bem confiável e prestativo. Excelente.
Nov. 15, 2022
O app é muito bom, facilita no processamento dos pedidos em escala, em menos de 5 minutos consigo realizar todos os pagamentos.
Nov. 15, 2022
Wiio is the best app that drop shippers can use. Thanks to friendly agents I can do almost what is required for my business. Recommend
Nov. 14, 2022
Wiio é a melhor plataforma do mundo, super recomendo!! Possui preços bons e envio rápido, corre logo e migra para Wiio!!
Nov. 14, 2022
A melhor plataforma de agentes chineses, recomendo! Preços bons e envio rápido! Qualquer problema que tiver eles resolvem rápido!
Nov. 14, 2022
A melhor plataforma de processamento de pedidos para dropshipping internacional, fácil de utilizar e agentes muito atenciosos.
Nov. 13, 2022
O Site me forneceu ótimos preços! Gostei bastante e o suporte são super educados, recomendo muito! Obrigado Wiio!
Nov. 11, 2022
Estou usando a WIIO a algumas semanas e é ótima, envia os pedidos muito rápido e o preço é melhor que os concorrentes, a atendente é bonita e o suporte ótimo, recomendo
Nov. 11, 2022
I've only been using wiio for more than 1 month, the company has great agents, and also great suppliers, I recommend using it, my evaluation of the company is 5 stars!
Nov. 11, 2022
Eu recomendo a Wiio, sempre me atendem com rapidez e qualidade. É um ótimo aplicativo. Fácil e Prático.
Nov. 10, 2022
This company is awful. My customers are missing their orders from 2 months ago, the tracking number is the same for all the missing orders and not valid when tracked. Customers are irate, want refunds and reporting my store as a scam. All because this company didn't follow through. There's no way to contact them other than an email they don't reply to. I'm so upset.
Hello Impressive Bargain We received your email regarding the situation and the agent responsible for this order will contact you. Also, a faster way to resolve this would be going directly on wiio's website and contacting customer support from there ( red circle on the bottom right corner of the screen) Also from there, you can ask for your agent's contact for faster response. Hope this helps! We apologize for the troubles you've encountered and are actively seeking to resolve them ASAP. - Wiio
Sept. 1, 2022
This is a very bad service provider I do not advise anyone to use you will lose your customer and credibility. The first shipment took 30 days before it got lost and they resend the shipment again and it's taking more than a week to deliver the product to the shipping company
Hello Shopsteria We would like to apologize for the inconvenience the delays have caused your business. We've worked with hundreds of thousands of Dropshippers from all corners of the world and rarely do these things happen! We are truly sorry for your unfortunate experience with us. I intend to learn more from the agent responsible for your order in hopes to understand better what caused such delays and improve our service for the time being please accept our apologies, we hope to continue doing business with you! -Wiio
May 28, 2022
The App works like it should. Service and communication is perfect. Agent Eric finds best quality products and best prices. A nice guy who helps really fast. I really recommend!
May 25, 2022
I really liked the Wiio mainly because of the direct contact I have with my supplier who gives me all the support I need. I also liked the ease of making payments for orders. I believe it can improve in relation to the issuance of invoices by placing the information of the customers who will receive the product
Hello DealBox Thank you very much for taking the time to leave us such an awesome review, it really means a lot to us. Feel free to reach me at +8617758022102 on skype, if additional assistance is needed.
May 23, 2022
We have a very nice experience with Wiio daily. We work with them for months and we have been so satisfied, so does the clients from our store. Their prices are really good cost benefit !
Hello Luvixe! Thank you very much for taking the time to leave us such an awesome review, it really means a lot to us. Feel free to reach me at +8617758022102 on skype, if additional assistance is needed.