Wiio Dropshipping Fulfillment
Product Sourcing & Dropshipping Fulfillment all in one place
Rating
4.7
feedback
160
chart
#232
All reviews
Rating Breakdown
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May 17, 2022
Não tive problemas com a plataforma, tenho contato direto com o agente pelo whatsapp e consigo esclarecer todos os problemas por lá mesmo
Olá!! Obrigado por dedicar um tempinho para compartilhar sua experiência conosco! Estamos muito felizes em saber que você está feliz com os serviços da Wiio.
May 13, 2022
The worse drop shipping company that you could work with honestly. Avoid like the plague. They state that they offer 10-15 days shipping but they are lying. They literally use the cheapest and slowest shipping lines like China Post to ship your orders, and make a huge mark up profit by charging you what a private agent would charge for shipping your goods that should normally take no longer than 10-14 days. When I started receiving more orders, I literally got so many Chargebacks and refunds from customers because of Wiio's slow shipping and poor service. Seriously, avoid them and do not use.
Hello Healthy Fetal, We apologize for your unsatisfactory experience with Wiio. We take into account every Wiio user's experience with our platform very seriously once more, we sincerely apologize for your troubles. We hope to turn this around. I'd like to see what I can do to help you, feel free to contact me via skype +8617758022102
May 12, 2022
I love how this app has greatly helped me in my dropshipping business. The sales agents reply very quickly and they really helped me with all my concerns about dropshipping -- I love how you can talk to them directly on the app! It's been a wonderful experience working with Wiio for me and for my business. Thank you so much!
Hey Jaycen's Store Thank you so much for your positive review! We really pride ourselves on providing the best service possible. We are glad to do business with you!
April 25, 2022
Não, Entregaram meu pedido ! Péssima empresa, já fazem 7 meses que meus produtos não chegaram e mesmo assim não fazem meu reembolso, já tentei contato diversas vezes e ninguém resolveu meu problema! Não recomendo pra ninguém
Entendemos sua insatisfação e lamentamos muito toda esta provação. Por favor, entenda que o vemos como um cliente valioso e estamos fazendo o nosso melhor para resolver isto com a empresa de logística. Obrigado por sua compreensão.
April 2, 2022
Used the app for few weeks now, it's a good one however is lacking some important features. Hopefully soon will grow
Hello BubbleArea, Thank you for your review! Would you kindly submit the features you would like to see on our platform? As customer experience is important to us You can submit via Skype https://join.skype.com/invite/hjLlHPV92lde
Jan. 1, 2022
Had been using Wiio ever since day 1 of my drop shipping journey. The platform is easy to use, my agent Ivy Hua is helpful in sourcing products from different factories in China. Delivery is much quicker compared to using Aliexpress.
Thank you so much Life Looter, we are truly grateful! We work hard to ensure that we provide the most satisfactory of services to you and thousands of other Wiio partners. Cheers!
Dec. 22, 2021
I have been using Wiio for more than a year. They offer prompt delivery, good price and support. I also really like the direct line for customer service support. It is really helpful.
Thank you so much TheDelightBoutique for your review, we appreciate every word of it! We will continue providing the most satisfactory service to you and thousands of other Wiio partners to ensure businesses thrive. Best Wishes
Dec. 22, 2021
Good agent with good prices, good service and communication and fast shipping ! Great service, very attentive!
Thank you Loja Box Varejo, We are thrilled that you left us such kind review! Thanks for counting on us for all your fullfilment needs and we look forward to making this partnership last for years to come! All the Best!
Jan. 1, 2022
2nd January Update: Wiio Dropshipping are scum bag A&$## Ho&&s and they should be ashamed of themselves for not delivering the products inspite of 50-60 days and paypal has charged me for 3 cases so far and took away my money. These are scammers - be aware merchants ..dont trade with these guys. Even Shopify partners team is unable to stop my loss and get response from these f$#$s . stay away from these pigs. Reply to the response received from Wiio: I dont want to waste my time and my customers time - i seriously dont like the pricing and also you guys cheat on shipping and now you changed the timelines.your timelines sucks and your prices also suck..just stay away from me and please deliver the existing orders or refund the money for not delivering them on time as i am fed up with your services. Your people are kind but being kind does not reflect those in terms of services and productivity. ------------------------------------- Worst dropshipping service so far and never go with them as the timelines what they show and the real time what it takes to deliver is next to ali express. atleast ali express is better because they charge you less for shipping but these guys and their company is a scam ..so be aware of them. i have been hit by every customer till date for which i have placed orders and none of them have been delivered in time. I have escalated this matter to Shopify partners against the concerned agent and wiio services overall. Never ever do dropshipping with them and mark my words you will be at loss ..even 1 star is more for them but since i need mark something and hence i am doing it. once all my orders are delivered so far or refunded dur to delay i will immediately delete the app from shopify. They dont feel accountable,responsible and also not attentive at times in terms of pricing. stay away from these scammers..
Hello! We sincerely apologize for any inconvenience that has transpired. We highly value our customers and we do want to hear from you personally. Please email us at [email protected] to address your concern properly. We look forward to hearing from you soon. Thank you!
Oct. 11, 2021
Close communication, fast shipping and straight relationship with factories to provide good prices and quality. Very good partner to work together all over the world.
Thank you for such a friendly evaluation of us. It is our supreme honor to serve you.
Oct. 11, 2021
Great app with great customer service. I use it as my primary dropship source and couldn't be happier!
Thank you for supporting Wiio! We are always happy to help you whenever you need it. We will do our best to assist you constantly.
Oct. 11, 2021
Used this app for a year and I find it's easy to use with great customer service and so I can handle the product supply without any concerns. Definitely a must-have app for people who do ecommerce.
We a glad to hear that you are enjoying our app and that you find it convenient for you. You are more than welcome to give us your suggestions on what to improve. Have a nice day and hope that our service is satisfactory to you
Oct. 2, 2021
10 days and still counting for my order to be shipped so my customer will have to wait almost 1 month, i am so disapointed with Wiio, don't believe the reviews, there is no fast shipping, worst than aliexpress, at least they refund you when their processing time is not respected.
Hello there! We're terribly sorry for your experience. We're resuming our operations after the Chinese National Holidays, not only that but Global shipping is facing many difficulties this Q4 season, again we're immensely sorry for your troubles. We understand that this doesn't justify a drop in the quality of our serivce but please understand we are dedicated on giving the best possible service ahead of this busy season. Feel free to reach out to our staff via intercom for further information. Kind Regards
July 19, 2021
The Wiio team is really really good... way much more better than HyperSKU. they delivered many of my products within 7 working days which was exceptional and I have not got any bad review from my customer which means these guys are doing some quality check also. I am really grateful to these guys! I will recommend it to all the dropshippers.
Thank you so much for your kind words. Hearing such a compliment regarding our service makes us very happy. We aspire to improve in order to provide you with an outstanding dropshipping experience.
June 8, 2021
Totally satisfied with Wiio Service. They provide personal agent which is great. Very fast communication and reliable for fast delivery.
Thank you for your great remark. We aim to satisfy our customers at all times and hope you will enjoy your dropshipping experience with us in the future to come
March 26, 2021
We are totally satisfied with the fullfillment of Wiio. A large catalogue of products and the best Service with agents.
We a glad to hear that you are enjoying our app and that you find it convenient for you. You are more than welcome to give us your suggestions on what to improve. Have a nice day and hope that our service is satisfactory to you
March 25, 2021
I use the wiio app and I am very satisfied. The integration with shopify is very good and easy to use.
Thank Noveltys. We hope you will have an even better dropshipping experience with us. Have a lovely day!
March 23, 2021
Wiio is a very helpful tool for eComm business. Makes it easier to source products and most importantly, shipping is very fast. Selly and the team are very helpful with every concern along the way! It's better than placing orders in a general store as they are more dedicated to fulfilling orders efficiently. Their rates are also a lot cheaper than compared to other suppliers. Recommend 10/10!
Thank you Opticals Online. Your remark is very humbling and we are honored. Wiio wishes to be an even partner to you in the coming future
Feb. 20, 2021
I have just started listing products from Wiio on my store. So far, the app looks promising so I am hoping for a successful partnership with Wiio. One quick question though - when I added products on my Shopify store, it doesn't seem like it was tracking the inventory correctly from Wiio? All of the items I added says 0 available on my shopify store? Does anyone know how I could accurately track or link the Wiio inventory to my store? Thank you. Upate on my first experience with Wiio - waited for q auote for more than 2 days, they said they will give it but nothing was received. I had to cancel and refund my customer's orders because shipping took too long. If I had to wait more than 2 days for the quote, I will miss all my targeted fulfillment times. Not sure if I still want to use them
Thank you for the positive feedback. We believe we will have a fruitful partnership with you. Unfortunately, you experience the issue of failure of accurate inventory linking. Our support team is more than happy to help you out. Just log on to our website and use the chatbox and you will get feedback as soon as possible.
Jan. 31, 2021
I love the Wiio app, its an all in 1 dropshipping platform great for meeting my needs from sourcing to packaging to shipping and all questions answered promptly in between. Staff are easy to communicate with as well!
Your experience is important to us so that we make sure that Wiio is at its best all the time! Don't hesitate to reach out to us at any time if you need any assistance. Thank you!