ROCKET: Sales Pop Ups & Popup
ROCKET: Sales Pop Ups & Popup
Rating
4.8
feedback
582
chart
#1,762
All reviews
Rating Breakdown
Review RSS Feed
Sept. 14, 2024
I have been using this app for 3+ years, I have accumulated a lot of emoji reaction left by my customer on all my product. At least more than 4000+ reaction with the most one being 1000+ on a single product. Out of nowhere, all of my product being reset to 0 without them notify me. Contacted the developer for explanation, I get no reply. Pretty sure they are too incompetent to recover it already and I will 100% refuse to manually pump up the number as it is not a genuine things to do to lie our customer. EDIT: They have offered a small compensation for it as they are not able to recover all my 3 years worth of data that is lost in exchange of changing my bad feedback to neutral.
Hi ZZ Reroll, Thank you for bringing this to our attention. I’m truly sorry to hear about the unexpected reset of your product reactions. I can understand how frustrating and disheartening this situation must be, especially after using the app for over three years and accumulating so many valuable reactions. We take these concerns very seriously and are currently investigating the issue to understand what went wrong. I assure you that our team is committed to resolving this matter and restoring the integrity of your data. Our support team has reached out to you requesting more information to help us resolve the problem, but we haven’t yet received the details needed to proceed. Please provide the additional details at your earliest convenience so we can expedite the investigation and work towards a solution. Your feedback is invaluable, and we appreciate your patience as we address this problem. We hope to regain your trust and provide a more reliable experience in the future. Best regards, Cristal Tech Support Manager
Aug. 8, 2024
Great little app - lots of features - and support is great!
Hi ibigboi.com, Thank you for your kind words! We're thrilled that you're enjoying the app's features and that our support has been helpful. Ensuring you have a positive experience with both the app and our team is what we strive for. We appreciate your feedback!
June 7, 2024
Excellent service client
Bonjour PushUp&Go, Merci pour votre retour ! Nous sommes ravis de savoir que vous trouvez notre service client excellent. Offrir un support de qualité est essentiel pour nous. Merci d'être un utilisateur apprécié !
May 7, 2024
Helpful staff.
Hi PAUL HEWITT Hong Kong, Thank you for your feedback! We're delighted to hear that our staff was helpful. Providing excellent customer support is vital to us, and we're glad we could assist you.Thanks again for sharing!
April 8, 2024
Great app providing many useful functions in my ecommerce store. Excellent fast support when needed.
Hi Bexie Accessory Co. Thanks for the positive feedback! It is very gratifying to hear that you're finding our app to be useful and that you received fast support from our team. Please always feel free to reach out!
March 4, 2024
I've just installed Sale Rocket and within a few days, the bounce rate on my site has dropped dramatically. There are so many features to encourage browsing and improve the customer experience. I love it! I've also reached out to support a few times to help with set-up and they've been outstanding. Very happy with this app!
Hi Gina Clark Fine Art, Thank you for the stellar feedback! We're so thrilled that you are having a great experience with our application and the customer support behind it. Please always feel free to reach out to us!
Feb. 28, 2024
I used to use this app and our conversion rate dropped dramatically when we installed a different app. Support is instant, really excited to get my conversion rates back up!
Hello Kippens, It is so great to hear that you are benefiting from our app and support services. Thank you for the review! We hope that you will reach out if you need us! The Support Team
Nov. 23, 2023
Amazing app and even more amazing support!
Hello Morale Patch Armory, Thanks for taking the time to leave this 5-star review! It is great to hear that we provided excellent support for what you needed. We are here when you need us! The Support Team
Nov. 2, 2023
Happy about the APP function and the setup, their customer service is very good. My store started to grow with their help, getting more attractive
Greetings WELLQHOME, It is great to hear that Sales Rocket is helping your store grow with the assistance of our support team! Thank you for this review and let us know if you need anything. The Sales Rocket Support Team
Aug. 3, 2023
Ajani, was great! Helped me through with ease & explained the reason a certain feature wasn't showing up on my store.
Hi there Baby Nest, Thank you for the 5-star review. It is great to hear that Ajani was able to assist you with the feature you were looking for. We are happy that your store can benefit from Sales Rockets features. Stephanie and the Customer Support Team
June 6, 2023
Very nice app, with a lot of great tools for boosting sales in your store. Very fast and helpful support. Highly recommend!
Hello to our friends at kspot.eu Thank you for the glowing review. We're delighted to hear that you are enjoying Sales Rocket and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! We appreciate the high recommendation. Tanu & The Sales Rocket Support Team
June 8, 2023
Ajani from customer support was fantastic. I had an issue and he immediately responded. Thank you Sales Rocket!
Hello to our friends at WhyGolf Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Sales Rocket and that Mohit has been able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Sales Rocket Support Team
May 5, 2023
They helped me and fix the issue. Thanks for the support. They fixed my problem well and good and to my understanding
Hello to our friends at Funsparks Thank you for the glowing review. We're delighted to hear that you are enjoying Sales Rocket and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Sales Rocket Support Team
April 30, 2023
The app has great features to help boost your sales and the support is very helpful and fast. I absolutely recommend getting the app!
Hello to our friends at Pawsome Tags & Collars Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Sales Rocket and that our support team has been able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Sales Rocket Support Team
April 27, 2023
Sales Rocket is a game-changer for my Shopify store! This all-in-one app has streamlined my sales and marketing efforts, boosting conversions and customer satisfaction. The easy-to-use interface, combined with powerful features such as upsells, cross-sells, and abandoned cart recovery, has helped me make the most of my store's potential. Their responsive customer support ensures I'm never left hanging. Highly recommended for any online business looking to skyrocket sales!
Hi Sani White Toothbrush, Thank you for the glowing review! We're very happy to hear that Sales Rocket has delivered such value for your store. Helping merchants unlock the full potential of their stores is core to our mission and we're absolutely thrilled that you've found our application to be a game-changer! As always, we are here to help! Cheers, Pushpesh & the Sales Rocket Support Team
April 6, 2023
Sales Rocket is a game-changer! With over 40 apps built into one, it has transformed the way I manage my online store. The user-friendly interface makes it easy to navigate and the range of features is impressive. From abandoned cart recovery to email marketing and social media integration, Sales Rocket has everything I need to boost my sales and grow my business. Highly recommend!
Hei Ortho Sparkle Toothbrush, Thank you for sharing such an amazing review with us and the community. It is particularly gratifying to hear that you found our user interface to be friendly, and accessible, and that our collection of apps has transformed the management of our store! Our development team takes great pride in making our app both impactful and easy to use, so they will be very happy to read your feedback. Please do not hesitate to reach out to us with any questions/concerns/needs! Cheers, Pushpesh & the Sales Rocket Support Team
April 4, 2023
This app provides very important functions for any ecommerce store. The customer service team are friendly and professional. We have been working with this app since 2021 and there has been no looking back. Special shout out to Mohit.
Hello to our friends at Quality Approach Fashion Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Sales Rocket and that Mohit has been able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Sales Rocket Support Team
Sept. 12, 2023
Can't beat this app for what it offers. Super quick and easy and doesn't bog down your theme. The team is super responsive as well. Never had any issues with it and makes us money.
Hello to our friends at ALLRJ Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Sales Rocket Support Team
March 16, 2023
Great App. Many functions and amazing and dedicated customer support. Helped me out within 2 minuets after contacting their team.
Hello to our friends at 4inked Thank you for the glowing review. We're delighted to hear that you are enjoying Sales Rocket and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Sales Rocket Support Team
March 5, 2023
Really awesome app i am using it on all of my stores! The support is also AMAZING! Replying so fast und super helpfull! recommended! Love it! It will also boost your conversion rate since the countdown timer or get it timer is super nice
Hello to our friends at LE CURL Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Sales Rocket and that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu &The Sales Rocket Support Team