Wishlist Hero
Grow Sales with a customizable Wishlist & Email reminders
Rating
4.6
feedback
539
chart
#772
All reviews
Rating Breakdown
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Dec. 24, 2020
I used this app for quite long time, and I finally found a theme that can support Wishlist without any third party app, however when I delete this app, it didn't remove the code from my theme. I contacted them to help me remove the code, they asked me what is my code so that they can send me request of access, which they did not send me. other provider are usually send the request straightaway before they even ask the code because it was set anyone can send request. they don't bother to send request at all. was trying to find any FAQs regarding removing the codes, but there is none!! so when you decide to get this app, think of long term! worse service ever!! now my theme is tucked because of their slow service!!
Thank you for your feedback. We're very sorry for that. We responded to your email request two days ago (Dec 22nd). We always stand behind our products. Please, feel free to respond to our earlier email or contact us at [email protected] for further assistance.
Feb. 18, 2021
I uninstalled this app and they are continuously charging me monthly fees and told me it was shopifys problem. I DO NOT RECOMMEND!
As explained, we only use Shopify Payments. Which does add the recurring payment automatically to your Shopify monthly charge only if the app is installed. Moreover, we have no access to refund any amount once the app is uninstalled. That is why we did recommend you to reach out to the Shopify support team for this matter. Please note the recurring payment was cancelled by you on uninstall on January the 21st
Sept. 24, 2020
contacting customer support many of times but no answer,message support for 4 days straight no reply, i would like to have an app that i would be able to have assistance when i need it, thanks for your time.
Thank you for your review. We’re sorry you had a bad experience. We did respond on the same day asking for store permission. We also emailed you for clarification, we would like the opportunity to investigate your feedback further, so you you can get the kind of excellent experience we're known for.
Aug. 7, 2023
Apparently there was a data breach through this app. My customers are receiving scam emails that look like the email reminders from Wish List Hero. This happened during a huge sale of course and I have customers wanting to know if there personal info is in danger. HUNDREDS of customers. I am absolutely livid.
May 12, 2020
This is the worst app i ever met it disappeared after I paid.their service told only i upgrade then it could come back. Can I take money return?
We're sorry you feel that way. Per our prior communications, the app is working fine and you've used all of the quota assigned, and were notified via email to upgrade. Then, as a courtesy, your quota was unlocked to give you a chance to upgrade. We had hoped that you continue to enjoy the app, and invite you to contact us at [email protected]