Wishlist Hero
Grow Sales with a customizable Wishlist & Email reminders
Rating
4.6
feedback
510
chart
#1,183
All reviews
Rating Breakdown
Review RSS Feed
May 19, 2024
Attention, DANGEROUS APP! I recently installed a Wishlist Hero app for wishlist functionality, hoping it would enhance my store’s user experience. Unfortunately, my experience was far from satisfactory, and I ended up giving it a 1-star rating. The primary issue with this app is its uninstallation process. When you remove the app, it leaves behind significant residual code. This leftover code isn't just an inconvenience—it can actually disrupt your store's functionality. Specifically, the app renames critical files like settings_data.json to settingS_data.json. This is extremely dangerous and can break your store’s styles or theme, making it a nightmare to restore the original look and feel. Additionally, the program breaks styles, causing visual inconsistencies that can ruin the user experience. It almost feels like revenge for ceasing to be its user. The lack of clear instructions or support for properly removing the app compounds the problem. As a user, I expected a seamless installation and uninstallation process, but this app failed to deliver on that front. In summary, while this wishlist app might offer some useful features, the risk of it leaving behind garbage in your code, renaming critical files, and breaking styles makes it not worth the trouble. I strongly advise against using this app until these issues are addressed. Look for alternative wishlist apps that ensure a cleaner and safer integration with your Shopify store.
April 28, 2024
completely messed up the theme, even stuff that was not related to wish list... like menus, account icon disappeared, logo got bigger, search tab went into its own page, burger moblike menu stopped working! literarily unfixable, thank god we have a recent theme save before this mess up
March 29, 2024
The app won't work. It shows the heart icon but that's it. There is no add to wishlist option as it claims. Only some customers are able to get it to work. It has caused a big headache for me and my customers.
Thank you for your feedback. We sincerely apologize for the inconvenience this has caused you and your customers. App Functionality: We identified a problem with our third-party Content Delivery Network (CDN) causing the app to malfunction for some users. While this CDN is generally reliable, they experienced an unusual outage yesterday. We have since migrated to a new, more robust CDN, and the app functionality, including the "add to wishlist" option, was fully restored. Resolution: We understand this downtime caused a big headache, and we apologize again. We take pride in app stability and are committed to preventing similar disruptions in the future.
Jan. 19, 2024
We're incredibly disappointed with this app. We had a much longer than necessary migration process from our old Wishlist app, the app crashes consistently for lengthy periods, and support will not help you if they can't replicate the issue.
Thank you for your feedback. We understand your frustration regarding the data migration and app issue. Data Migration: The initial migration file provided did not include your full history. Once we were notified and an updated file was provided, we processed the updated file within a few hours to ensure all your data was imported. App Issue: We appreciate your patience as we worked to identify the app issue. Unfortunately, without a specific example, it was difficult for our team to replicate and resolve the problem. Thankfully, with your recording, we were able to quickly fix the issue for all affected customers. We value your business and strive to provide exceptional service. We apologize for any inconvenience caused and hope you'll give us another chance.
Nov. 18, 2023
Contacted support for hep adding the wishlist icon to my collections view. I got an email back asking me to add their email as a collaborator, which can't be done. They need to send a collaborator request. When I responded and asked them to send the request, they sent me instructions to do it myself which I am not able to do. I'm looking into other alternatives since the app and support don't seem to be effective.
Nov. 9, 2023
このアプリは最低なアプリです。 星1もつけたくないです。本当は星０です。 アプリ側に問題あるのにも関わらず開発側はまったく対応してくれません。 何度問い合わせしてもテンプレートのみの返信で対応する気ないです。 本当に最悪です。くそアプリです。 This app is the worst app. I don't want to give even 1 star. Actually it's 0 stars. Even though there is a problem on the app side, the developer side does not respond at all. No matter how many times I contact them, they don't want to respond with just a template reply. It's really the worst. It's a crap app.
Oct. 26, 2023
I am not satisfied with this app, it advertises no coding required, however it absolutely requires back end coding, and the customer service is not consistent. I would highly suggest going elsewhere for a wishlist app.
Aug. 3, 2023
can you uninstall the app it is still there and is slowing down my store. I have no wat to contact you so leaving a review
Thank you so much for spending your precious time giving us the feedback. Your words are our great motivation to keep us on track and improve the app every day. 😊
Nov. 22, 2022
DO NOT INSTALL THIS APP I didint like and uninstalled it but the heard icon stayed for days, then i went to my code and the app was still everywhere in my code, i messaged them so they "removed" the snippets and the heart was...
Sept. 20, 2022
DO NOT INSTALL THIS APP I didint like and uninstalled it but the heard icon stayed for days, then i went to my code and the app was still everywhere in my code, i messaged them so they "removed" the snippets and the heart was gone from my code but i am now installing another wishlist app and i still see WISHLIST HERO in my code, not only that but i cannot find my some parts of my code because it messed everything up. Such a waste of time, who has the time for this WISHLIST HERO? nobody does!
We always provide the best support possible to all our customers because we do care and set a high standard for ourselves as evident in our review history. Please note, as explained in a previous email already, the allegation we did remove any files from your theme is simply incorrect, your team or 3rd party app team just was not able to spot the correct product liquid file (Which we did point you out to in the previous email). It is our pleasure to always make you satisfied, wishing you a great day ahead
Aug. 24, 2022
There was an explanation that it can be displayed in the product list, so I installed it, but it is not displayed properly even if I set it according to the manual.
June 11, 2022
I tried over and over to contact support but no one answer and no one back to my email it's tooo annoying
June 11, 2022
Worst app ever. I contacted support several times and gave them access to set up the app, but nothing. They never answered me. Bad service.
Feb. 21, 2022
WORST CUSTOMER SERVICE EVER !- THEY WERE GIVEN ACCESS TO STORE, BUT THEY NEVER DID NOTHING TO RESOLVE. The "Add to Wishlist from Collections & Quick View: THIS CANNOT BE CONFIGURED UNLESS YOU CONTACT SUPPORT - even though I PAID PREMIUM, you would expect prompt response , but this has been ongoing now for about 2 WEEKS, THEY GOT PAID , FIRST THEY CLAIM THEY COULD NOT GET IN STORE THEN SENT THEM SEVERAL SCREENSHOTS OF THEIR COLLABORATION APPROVAL AND ONE TIME ACTIVITY LOG IN MY SHOPIFY ADMIN BY ONE OF THEIR TEAM MEMBERS FROM EGYPT !!! THEY SIMPLE DID NOT RESPOND- I AM THINKING MOST OF THE REVIEWS ARE FAKE!
Feb. 1, 2022
The wishlist is not showing the product photo, the number of items added to it and it's not very custom-made, I mean you can customise some things, but not the essential features, so it will look like an app from another website, not yours.
Dec. 25, 2021
Worst app ever worst customer service the design is cheap don't download this crap if I could give them -10 I would
Hello, we are sorry you feel this way, As per our conversation, support working hours were clearly stated in the ticket reply, unfortunately, you did reach out outside of the working hours, and we replied first thing after returning from the weekend. We do believe in the importance of offering the best service to our customers and pride ourselves on doing so to all our customers. We are sorry you don't feel the same. We have offered to help apply needed modifications or help remove app-related files. please respond anytime if you want help.
Feb. 3, 2021
The app itself is fine...and I appreciated the quickness of reply for the support, but its impossible to communicate and share issues and be understood. I asked to have one thing fixed, but in the end this issue was not fixed. Due to my initial request and probably some coding mistakes on the part of their tech..other issues on my homepage arose and caused problems in my theme. Support created unnecessary changes and then were not able to fix them so I had to ask removal of the code. Not sure if it all got removed, but I removed the app and hope it doesn't mess with my theme anymore. Not recommendable. Especially if you have to ask for modifications, as it created more chaos then solution. The developer or the coder working for this app doesn't seem to be experienced with these types of modifications.
Dec. 24, 2020
I used this app for quite long time, and I finally found a theme that can support Wishlist without any third party app, however when I delete this app, it didn't remove the code from my theme. I contacted them to help me remove the code, they asked me what is my code so that they can send me request of access, which they did not send me. other provider are usually send the request straightaway before they even ask the code because it was set anyone can send request. they don't bother to send request at all. was trying to find any FAQs regarding removing the codes, but there is none!! so when you decide to get this app, think of long term! worse service ever!! now my theme is tucked because of their slow service!!
Thank you for your feedback. We're very sorry for that. We responded to your email request two days ago (Dec 22nd). We always stand behind our products. Please, feel free to respond to our earlier email or contact us at [email protected] for further assistance.
Feb. 18, 2021
I uninstalled this app and they are continuously charging me monthly fees and told me it was shopifys problem. I DO NOT RECOMMEND!
As explained, we only use Shopify Payments. Which does add the recurring payment automatically to your Shopify monthly charge only if the app is installed. Moreover, we have no access to refund any amount once the app is uninstalled. That is why we did recommend you to reach out to the Shopify support team for this matter. Please note the recurring payment was cancelled by you on uninstall on January the 21st